Santa Monica Podiatry Clinic Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

3,922 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.0
    so many appointments! and it wouldn't be so difficult if the office wasn't about an hour from home, sadly with little results.
    Rana N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It has been a great experience. The staff is warm and caring, very personable. Doctor's expertise is quite obvious he takes pride in his work. I thank God every day Im definitely in good hands with this team.
    Lauren P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks, I will be back when I’m able to take time off to get my foot worked on!
    Melanie R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Checking on the insurance had some issues
    Christi B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nothing at this time.
    Paola S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Just that it seems my out of pocket expense has been very high I need to talk to insurance co. And your billing office to see why.
    Shahrezad M.
  • Google
    University Foot and Ankle Institute
    5.0
    The Santa Monica staff was very warm and Dr Carter has a great demeanor and I felt heard by him. Happy I chose this location.
    Jess
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Pleasant experience with this facility. Everyone was nice, polite, and courteous. I enjoyed my visit
    Javonne H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very informative appointment. Thought the wait time was a bit long ....
    Pamela B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a great experience and feel healed! sometimes lack of communication between therapists interns of where my i just met was became unhelpful. and different therapy styles was mostly good
    Shannon L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    instead of having patients fill out all the same insurance/consent forms every year, just ask if it's still all accurate and initial/date. Will save lots of unnecessary time.
    John C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I will definitely recommend University Foot and Ankle, and hope to continue my treatment once my case is settled.
    Soleil N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful experience!
    This was a second visit to remove my 93 year old mother’s corns from her little toe. The receptionist was pleasant & very efficient. The nurse who prepped her was smiling & quick to setup. Dr. Baravarian has a delightful bedside manner. He assessed the toe while chatting with my mother and in just a blink of an eye, the procedure was completed. No pain. My mother was so happy with the visit and outcome. Dr. Bob reassured her that she could come in anytime to repeat the process as necessary. Thank you Dr. Bob!
    MaryLou R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Taken care of very well
    William A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent Dr and staff.
    James T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The Santa Monica staff was very warm and Dr Carter has a great demeanor and I felt heard by him. Happy I chose this location.
    Jessica L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Baravarian is a great doctor and knows what he's doing. I'd have liked just a little more time to ask a couple more questions.
    Roger P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and the doctors, have been very helpful.
    Archetta M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great job from Dr. Briskin. And a professional staff.
    Massimo S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been a patient of Dr. Bob for several years and have always felt very well taken care of by him and the staff.
    Leandre M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was stress free visit
    All members of the staff I encountered were very efficirny
    Louise P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Carter and his support staff are EXCELLENT. I would just recommend that you folks REALLY drive the point home that one will be incapacitated (in terms of work) for about a month post op, and that full recovery could take up to 4 months (or so) post op. I did not get the impression that I would have such a long downtime or recovery, but I do hope for full recovery and I like the looks of my new toes.

    Aside from that, I am very grateful for Dr. Carter's expertise and his help.
    Mary T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very helpful staff. Great work on my foot! I am feeling better already. Nothing negative to say.
    Blair M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Doctor Briskin! Always listened and was willing to try anything that I suggested.
    Elizabeth P.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The staff at the appointment took good care of me, however it was before that that I had many problems. 1) My phone number was not copied correctly into the system so messages were left on the wrong number, even after I emailed my correct information to Maria. 2) Maria kept insisting that I was to pay $520 for my orthotics, when my EOB stated it should be $448. She said my insurance plan told her they would only pay if I had diabetes, but they told me that wasn't a stipulation. It was only when I talked to Diana in the billing department that I was able to straighten this out. 3) When I called to see if the orthotics were ready, I was told they had been for over a week and messages had been left for me (see problem #1). I was not able to go to the Sherman Oaks office on the days the doctor was there, so I asked if they could be sent to me. I left 3 messages to ask about this (3/28, 3/29, 4/4) but no one returned my calls. It wasn't until I spoke to Yvonne (receptionist) that I understood that I didn't have to come to the Sherman Oaks office, but could come to Santa Monica instead. So FINALLY, after 3 months from my original appointment I got my orthotics. Exhausting!
    Marcia F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was very thorough in regards to my issue which was the nail growing in my meat. He did suggest that I get a pedicure more often.
    Lynda E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin is great and so is the staff!
    Thank you!
    Marta T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well treated.
    Patricia P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor very thorough great staff
    Martha S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Some confusion at checking out about billing and insurance coverage for the prescribed orthotics; because the info I got wasn't accurate, I chose to pay the full amount and check with Blue Shield for coverage (Medicare doesn't pay) and found that Blue Shield will pick up part of the cost but Medicare has to be billed first and then the crossover will go to Blue Shield. I'll sort it out on my next visit to fit the orthotics...
    Sig S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin seems to sense and address whatever the pts needs are.
    Donald F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a good experience all around. I'd confidently recommend Dr. Briskin.
    Bonnie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very professional and not a long wait! The doctor came in and we talked helped with my issue!
    Julia B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great patient care
    Melissa C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Dr Baravarian has been of great help in addressing the problem with flat feet by providing a wonderful ankle support on one foot. He has not addressed the problem with the other foot which is also quite flat. In addition the two feet now have different orthotics with the one orthotic having a heel and other not having one of the same nature. This contributes to my difficulty in walking since one foot is on a higher plain than the other. I have stenosis and scoliosis that also creates a problem, but I would prefer not to exacerbate the condition. I am very pleased with your office and Dr. Baravarian, but feel there is further effort needed.
    Howard R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office. Everyone was kind and professional. Liked Dr. Briskin very much.
    Jenna M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Recommend having an automated doors to allow patients with foot and ankle issues access the office area more easily.

    Doctor correctly diagnosed my issue after having been misdiagnosed by other doctors elsewhere. I definitely plan on making this my primary Foot and Ankle location.
    Gregory L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I wish the constant calls and emails to remind me of my
    upcoming appts would cease. One would be more than
    enough.
    Jeffrey K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My first visit was very good. Dr. Bob listened and explained everything well.
    Hollis D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very efficient. Very thorough.
    Jill D.
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