Santa Monica Podiatry Clinic Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

3,922 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very satisfied with all who treated me while at office
    William T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Briskin and his staff are consistently patient, kind, and understanding in providing excellent, regularly scheduled and appropriate foot care for my 93 year old mother.
    Muriel C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So far I’ve had a wonderful experience!
    Phil N.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    In hindsight I would like to have seen the MRI showing my neuroma. I have not made up my mind about having more surgery. Seeing what is actually happening in my foot might help me make the decision. And I really would like to talk to someone who has had this surgery. Dr Baravarian suggested I could hang out in his waiting room and talk to patients. I'd rather have a few numbers to call. I will go online to see what people have said about this surgery.
    Catherine C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The doctor seemed in a hurry this time unlike previous times.I have been coming o=in for over a year now. The assistant/student who helped me was brand new and did not appear to be well trained like the others I have seen previously. He did not offer to assist me with my injured foot to prepare to get x-rays. the others perviously helped me. And in the x-ray room he did not help me put on the heavy vest as others did before. And when I needed to move the angle of my foot to get another view for x-ray, he moved me manually with his hand, not gently, as the others did not do this, they asked me to position it myself which I know how to do. Lastly when finished usually the assistant checks to see if I am okay and need any assistance to get dressed to leave. he was nowhere to be found. And he did not check to see if it was time to trim my toe nails as the other aids always did. I do realize these things happen sometimes and was unlike any previous visit and I hesitated to say this at this time but in your message you stated you wanted to hear the truth, I hope you meant that. there seemed to have been a turnover of many staff members this visit and many new staffers.
    Michael W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The issues with billing were resolved.
    Judith P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I could have used more details as to what I could and couldn't do between the time of the procedure and my return visit 3 weeks later. Even if it was just on the printed paper about the procedure - I wish that went into more detail about the do's and don'ts.
    Amy B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great attention, I had been there once before with an appt booked well in advance. This time, I was just finishing up w another MD in the same building. My foot had been hurting quite a bit, mostly from working out / cardio at the gym after a break of several years. So yeah, my callouses returned. The doc took care of the first pass, her asst touched up. I was in and out, full service no more than 20 min. I know it’s impossible but I wish it could be the same way each visit.

    Not just becuz of availability, but I’m glad I found this office. Pleasant, efficient, know their stuff, and easy to work with.
    Paul P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went great!
    Gabriela B.
  • Yelp
    University Foot and Ankle Institute
    1.0
    After one week waiting for my out of the pocket appointment I walked in to find out that the doctor could not see me. On the phone, as I explained my pain, they said I could be treated there. Once I got there, filled all the ten forms out and PAID the nurse said the doctor could not  even see me since my pain was no on the foot, forget about treating me (they refunded me later).
    Really? Plus the woman at the reception was pretty rude and said I could not ask the doctor to refer me to a place who does the same treatment they denied doing - shockwave Theraphy. I just lost my time but they don't care of course. And that was a one thousand dollars treatment that I was going to fully pay since my insurance doesn't cover. Just saying think twice before going there since you may never even see the doctor...
    Laura M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I've been going to UFAI for 6 years through 2 neuromas, 2 cheilectomies and 2 joint manipulations and am happy with all of the folks there. If I have a suggestion it is to build more info on a patient into your system. For example, I've gotten 10-12 orthotics from UFAI since 2012 but each time someone giving them to me asks if I have ever worn orthotics before. I'm not suggesting I'm some sort of needy person that needs to be treated specially but as a fan of UFAI but if the conversation started with "how are your older orthotics holding up? is there anything to the next pair you think we should adjust?" etc than something impersonal ("have you ever worn orthotics before?") it would be a nice from a customer service perspective.
    Andrei M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff was very friendly!
    Celeste S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The office staff was courteous, professional and accommodating. Dr. Briskin was clear, concise and reassuring. His recommendations seem sensible and appropriate.
    Mark R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Christina M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great doctor and staff
    Anita W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    no problems
    Yoshio S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had wonderful experience and am so glad I came to see him.
    Shirin S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been a patient here for many years. The doctors , nurses , and thew staff are wonderful. They treat you with respect and truly care about the patients. I have already recommended them to my father , mother, and friends who have already been in the office to get care. THANK YOU for all the great care.
    Stephanie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good understandable instruction and direction given throughout session.
    Maisie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate the professionalism.
    Ana M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All was well and professional.
    Randy D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Baravarian was quick to diagnose my issue, but my visit with him felt very rushed. I would have liked for him to elaborate more on the problem and solved for it.
    Alexander H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Baravarian is wonderful. The entire Staff is caring, attentive and knowledgeable.
    Mary K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am always extremely pleased with every aspect of the office. Dr. Baravarian is terrific and the staff are all great, as well.
    Debra F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a great visit. Everyone...Doctor and staff were great.
    Not looking forward to the surgery that I know I need but other
    than the awful truth a good experience.
    Elizabeth Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love the web guy
    Babak B.
  • Facebook
    University Foot and Ankle Institute
    5.0
    Dr. Baravarian and his entire staff are terrific. I really appreciate their proactive approach to care.
    Debra F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guys are always friendly, thorough, and great!
    Noah Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks
    Bernadatte W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Baravarian is fantastic! Careful and considered as well as highly skilled and smart. I received excellent care in what was a more challenging case.
    Jenn B.
  • Facebook
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff at UFAI Valencia are amazing. They are efficient and timely. He has amazing bedside manner and is truly concerned when you have an issue that you are being treated for. I am constantly recommending him when I hear people talk about foot problems. Thanks, Dr Franson.
    Margarita V.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Staff was great. Dr. Bob did an excellent job, and I'm pleased with the outcome. He was a bit eager to get the consult over at each visit. I had to call him back to ask questions. As in "Wait. I have questions!" as he was walking out the door. And I don't think I was taking up very much of his time, or being dense, or a pest. Perhaps he was overscheduled? But it happened more than once.
    Barbara G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appreciate the warm + professional treatment. Not nearly the unpleasant experience I was expecting! Thank you.
    Justine M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank for the thorough and attentive care. Highly recommend and refer.
    Phyllis T.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Everything was fast and efficient. The staff and doctor Carter took care of me.
    Selena S.
  • Google
    University Foot and Ankle Institute
    5.0
    Professional and personable interchanges made me feel comfortable and understood
    April W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin is the best. He cares, he communicates and always listens.
    Onofrio B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As a patient I appreciate medical explanations to my questions, and good communication, which is what I have received by all the doctors I have seen at three different facilities.
    Grace G.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I would like to know the cause of my current foot problem, or what the doctor might suggest is the cause. I thought I would never have another problem with my foot after my surgery 8 years ago. It was a fixed foot, and I've worn my New Balance shoes and orthotic inserts in them almost religiously, so I'm at a loss as to why I have the torn tendon. My only exercise is moderate walking, because I need a knee replacement on my left knee, so I can't walk as much as I'd like. Please don't tell me it's just old age, even if that's the cause. (Joke.) Thank you so much.
    Marcia B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional and personable interchanges made me feel comfortable and understood
    April W.
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