Santa Monica Podiatry Clinic Patient Testimonials

Dr. Carter was great. From the moment he entered the room, he was very professional but friendly. As a guy who often overlooks his feet, it is a little awkward to be sitting/laying in a very elevated chair and having another guy handling my feet. Dr. Carter was very calming and took the awkwardness out of it by casually conversing with me the entire time about mutual interests while also explaining what he was doing, and afterwards explaining what I could do to prevent a repeat. The nurse or physician's assistant who initially called me in to the exam room was equally professional. The first receptionist who checked me in and provided me with the paperwork to complete was friendly and nice. Unfortunately she did not return. Another receptionist took over for her and seemed to have a more abrasive personality. Her answers to my questions were curt and very short. She does not represent your practice as well as everyone else I interacted with.

Dr. Ryan Carter is the best! It is awkward to have another guy handling your feet, but Dr. Carter explained everything that he was doing and how/when I might feel pain. Then he found items of mutual interest for us to talk about. Afterwards there was a little bruising, but three days later I was good as new. Almost everyone I interacted with was very pleasant except for one woman at the reception desk. The woman who checked me in for my appointment was friendly and welcoming. Unfortunately another woman took over for her, and the second woman was a little curt in her responses and was unfriendly.

I have not been using inserts that much, once I do get some extended time wearing them I’ll be making another appointment. This is also the reason I haven’t been responding to your inquiries, hard to give feedback when not using item !

Your X-ray technician also demonstrated how to put on the soft ankle brace. While x-raying my swollen foot I thought he was too rough and I told him so because he was not paying attention to me and was hurting me. When demonstrating the brace did it so quickly and sloppily I had had to remove it and figure it out for myself. He needs training in patient relations/ care, I think.

Well I’m still on my journey to regain the use of my feet without being in excruciating pain 24 hrs a day. I didn’t feel I could honestly complete your survey till I’d been to see Dr. Brisken a few times.
I’ve seen six other doctors before the last doctor (Dr. Chan) told my insurance Dr. Brisken is the only doctor that could possibly help me.
He (Dr. Brisken) has been very understanding of all issues, listening to me and explaining what could be causing them. He didn’t just throw out a guess, he got test done that gives us all a correct diagnosis, and now he’s given me a bit of hope that his first (and hopefully only) suggested resolution is inserts for my shoes to help correct my step.
How wonderful! To be able to stand on my feet without agonizing pain! To be able to stand up straight again with both feet firmly on the ground??? Amazing!!!
Only thing that comes to my mind is Thank You Dr. Brisken.
And all of you in that work with us in the office have been very helpful.

So happy with how all has turned out. Only thing I would have liked along the way was a clearer "heads up" on how long the anesthesia would last and how painful it would be once it wore off. We falsely concluded that it had worn off a few hours before it really did and thought I wasn't going to need much pain management. When the pain hit, it was extraordinarily intense and I think we could have lessened it if I'd taken medication before the anesthesia fully cleared my system.