Patient Reviews of University Foot and Ankle Institute

My daughter being special needs and having Dr Franson as her dr. Is so important. She likes him so much and that's why I have fought to stay with him through insurance issues. Your office is very nice and Dr Franson is amazing..

If you are lucky enough to have Dr. Redkar taking care of your feet problems, you can count your blessings. She knows her job and she knows your feet and she knows how to treat whatever problem you might encounter. She cares about what she is doing. She cares about her patients, and she guides us to a better life with better stability in our feet. Count yourself lucky if you have a visit to Dr. Redkar to have her take care of your cares.

This was a follow-up appointment where we were supposed to go over our test results. I was called last Friday to make the appointment and then when I came in on Monday, they told me that the results weren't in.

I'm frustrated for a few reasons:
- There was no reason for me to come in and pay for this visit, it should be cancelled (or my money refunded - I just got laid off, paying for a visit I didn't need is a big deal right now)
- Since I've been using the ointment I got at my first visit, my skin has cracked, toes have swollen, been a bit painful... all of which is apparently normal, but none of this was told to me. It was just "use the ointment and we'll let you know when the results come in." I get that you don't want to freak people out with what could happen, but notice that treating my fungus could make it difficult to walk / cause pain would have been good to have
- I had to ask about future care and what the plan is once we get test results, it was not something anyone was going to explain. I get that the doctors are busy, but when I have to ask for these basics before they run out the door, I feel like an annoyance, not a patient