Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

10442 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Judi G.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Everyone is very helpful. Maybe a bit more time explaining the bill
    Laura S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Friendly staff, good communication with patients
    Patricia N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Mary D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service all the time
    Leonard M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Jeffrey D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are wonderful. Great experience. Have recommended Dr. Franson to many people.
    Kelly Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is very friendly. They make you feel comfortable. Dr. Kelman performed surgery on me 13 years ago and I have not had problems with that foot since. I recommend him to all my family and friends. He is the best!
    Kim H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    i felt right at home. everyone is so nice. dr. was really kind and actually take his time with you. answered all my questions and concerns.
    Daniela T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Amazing staff. Amazing results. Great therapist and care.
    Stephanie H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I have always felt good about my experiences.
    Steve C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My daughter had a great experience. Only thing I would say is that my friend referred me to Dr. Franson. When I made the appointment for my daughter’s ankle injury, I was under the impression it would be with Dr. Franson. Instead, when I got to the appointment, it was with Dr. Jafary. Nice man. I didn’t have a problem with him at all. But you might want to advise/train your offsite appointment setters to verify who the appointment is with. Like I said, Dr. Jafary was very kind and knowledgeable. But he was not the one I was referred to by a friend of mine. We both have daughters who suffered the same ankle injury so she told me what to expect. I prefer seeing a specialist who was referred to me rather than someone who I have no knowledge of. Other than that, our experience there was very pleasant.
    MacKenzie J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We feel like we're part of their family when we're there it's a wonderful feeling
    Randolph L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman is amazing. He is very thorough and explains things well.
    Michelle N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Carter was very knowledgeable, congenial and thorough and the staff was very helpful.
    Carolyn G.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    i am happy.
    Jack M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic!
    Deborah S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt i was handled with the best care and felt my visit was very important to the staff!
    Lauren F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    excellant, as usual
    Maryjane K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Office was very cold. And few magazines. Thsnks
    Jennifer F.
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