Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,484 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You are doing well in this time of panic!
    Carol S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience
    Faye C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Saeedi is exceptional. He takes great care and makes you feel very comfortable. I really felt like he took time to make sure that I understood everything clearly and he answered all my questions. He listened to everything I said carefully too and respected my feelings about my situation and what I had been through before coming to him. He also took a lot of consideration when helping me figure out a treatment that would be best for me. I think he's a really good doctor and I am lucky to have been under his care.
    Angela D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson responded to all my email concerns my toe heeled in the time he said
    Pamela W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    If forms need to be completed it would be nice if you could send by email so when you get to the appointment you have them completed.
    Patricia P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good service. Very gentle hands. Thank you.
    Queen P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    ALL OF YOU ARE WONDERFUL!!!!
    Fran B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Felt very comfortable coming into the office. Scheduling was such that i didn't run into any other patients and the office was clean and all staff masked. As always, Dr Redkar is the best.
    Wendy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    the less time i spend on surveys, the better off YOU are.
    Michael L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff at UFAI are always so nice, and checking in is always quick and easy. My therapy with Gray is going really we....foot's getting stronger!
    Elaine W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    nothing to add they were all very nice
    Joan M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My only issue is that trying to get an actual person on the phone is hard. It’s irritating
    Kristin D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is very kind and supportive
    Maridian M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive experience that yielded beneficial results.
    Roger W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care
    Paul G.
  • Google
    University Foot and Ankle Institute
    5.0
    Very positive experience that yielded beneficial results.
    Roger W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Felt a little rushed, but good care
    Indra R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always the staff and doctors are very friendly.
    Russell H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great
    Deborah K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Another amazing visit. Thank you all for being so very nice. Keep up the great work.
    Gabi C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My only comment is why, if my appointment was on May 22, 2020, it took you until June 15, 2020 to send me this questionnaire? Medical Science tells us that memories of an event are 'fresher' closest to the the time of the event.
    William S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr.Franson is the best.
    Stefanie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Question 2 wasn’t applicable to my visit. It was a follow-up / check-in I already know my foot issue Dr. B is great!
    Stacey M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always love my experiences here. Dr Franson and his staff are amazing.
    Kevin A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would have liked explanation of X-rays
    Michael G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is always very accommodating and willing to help
    Roberta R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    love them
    Patricia Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin was great, and the staff were even better. However I was not comfortable with the social distancing in the waiting room and would be hesistant to return except for a health crisis, which is why I gave a rating of 7 instead of 10.
    Michael A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great help on my foot as always from Dr. Briskin, thanks!
    Travis T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great. The office was clean and it looked like precautions were implemented for health and safety. Other than the rude man boy who was in the office when I arrived, whining about his appointment, telling me to, "Get out of my way!" as he passed me through the door, everything was fine.
    Robert E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Carolina Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience. Everyone is always very polite and thorough (staff and dr). Love this office!
    Angie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr. Franson and staff
    Sandra T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care, as always.
    George K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I've been a patient for many years and have always been treated very well.
    Roseann K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    When I went in for a follow up appointment on 4/22/20, mid corona crisis, I was surprised that you were not limiting the number of people in your waiting room. There were far too many of us, and it was awkward. I discussed it with Dr.Briskin and he shared my concerns. I have not been back since, and I can only hope you have taken more appropriate measures to ensure proper social distancing in your waiting room.
    Bernadette K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable
    Judith H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The staff was all knowledgeable, polite, and helpful. There's one minor thing (super high-maintenance, I know) that I'd suggest:

    Close the doors. I noticed there's a culture of leaving the exam room doors open before the exam. I saw other patients waiting in their rooms as I walked in, and others looked at me when I was sitting there with my foot raised. It also happened when I was getting my CT scan...I was standing there for a few minutes (door open) with the lead shield on and a random woman walked by and said, "oh, that looks heavy." It's really not a big deal but it's just a little awkward. I'd feel more comfortable if you closed the door until Dr. Bob was ready to see me/do the test.
    Brett F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I wish my Primary Care Physician was as friendly and listened as well as Drs. Briskin and Saeed.
    Frank G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is very friendly and helpful

    Dr Briskin and his medical team is caring and professional
    His treatments have been effective
    Cherisse S.
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