Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,348 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Comforting
    Michelle R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is the best- he listens, explains all options, and I never feel rushed.
    Lori W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with Dr.Franson and his staff have always been pleasant. He is patient during visits while making sure I understand his plan of care. The staff are friendly and helpful.
    Shaquilla M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As often as we have to come here, we always have a positive experience.
    Tylar A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was told originally that my visit for the procedure would be $45.00 and the girl at the desk at that time did call Blue Shield to check and then when I came to have the procedure she was not there and the girl said that I owed 45.00 plus over 100.00.
    Debra L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I actually cancelled this appointment I was hoping that I could get a telehealth appointment with the doctor. Was disappointed that this was not an option. But I love UFAI. Dr Franson is awesome
    Maureen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve always been very pleased with Dr Kelman. I’ve gone to him for many years
    Hanne S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Thomas B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I've always received the best care from your office. Thank you!
    Michael C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always great, Dr Kelman and his staff are very knowledgeable and a pleasures to deal with.
    Judy J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Redkar Is the best, she helps alleviate my foot discomfort and pain.
    Michael P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is the just the BEST -
    He is warm, attentive and patient. We've been seeing him for decades!!
    The staff is accomodating and getting an appointment when you need it is relatively easy.
    I appreciate Foot & Ankle Specialists!
    Melody U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s always a good experience!
    Jeffrey C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always, the Doctor and staff are awesome!
    Maureen H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very pleasant and professional. All my questions were answered. Waiting time was reasonable.
    Kathryn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Pamela P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt very confident with the services provided. I tried another podiatrist that failed with a “permanent” ingrown toenail procedure 7 times! The procedure that Dr. Kelman provided was much different. I feel very confident this time will work! I also loved that follow-up visits to check the toe were scheduled. Thank you!
    Ashlynn A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased with my whole experience at Dr Bavarian office.
    Regina Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good.
    Jack M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always a good experience to have Dr Franson care for any podiatry needs. The staff always is very pleasant and professional. I would highly recommend UFAI - 10 Star rating!
    Glenna W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Redkar is an excellent physician and very personable.
    Shari O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent experience
    Jason P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good. The doctor was great. I am still waiting for the call they said they would make to me to schedule my next appointment.
    Sondra F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Dr. Franson is the best!
    Kimberly H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Carol V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and friendly.
    Mary D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is awesome, I now live 450 miles away and will gladly make the drive to see him.
    Frederick R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would not go anywhere else!
    Frederick G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very courteous and professional.
    Sherry G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care
    Jennifer C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Redkar is the best
    Joyce B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Issues are dealt with directly. Communication is very good
    Gerald S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Fine I need to follow through on a couple of items -the authorization for compression stockings was denied -this has happened last time & believe wrong code was used. I would like to be able to contact the office that I go to directly
    Elaine B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I go in for my toenails to be clipped.I wish it could be more often.
    Paul B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have recommended dr.kelman to many people.
    Christine C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I have been to both the mid city and Santa Monica offices. My visit was to the mid-city office and I felt the staff couldn't be more kind and helpful. When I went to the Santa Monica office back in 2016, some of the staff was particularly rude and while I thought my doctor there was excellent and didn't want to go back anymore because of the staff. I didn't want to be uncomfortable for every visit. So I am really glad the mid-city office was great and really helpful in getting me to understand some updated policies and not be condescending. I think the staff is just as important as the doctors themselves in providing care and service to us patients.
    Faiza M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Not at this time.
    Shirley R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good. I truly felt like they cared about me and Dr Franson is so knowledgeable.
    Joseph J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are friendly, helpful and real. I feel listened to and well cared for. I am very happy with the level of care I received
    Erin W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience
    Madison W.
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