Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,484 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very pleasant and professional. All my questions were answered. Waiting time was reasonable.
    Kathryn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Pamela P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt very confident with the services provided. I tried another podiatrist that failed with a “permanent” ingrown toenail procedure 7 times! The procedure that Dr. Kelman provided was much different. I feel very confident this time will work! I also loved that follow-up visits to check the toe were scheduled. Thank you!
    Ashlynn A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased with my whole experience at Dr Bavarian office.
    Regina Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good.
    Jack M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always a good experience to have Dr Franson care for any podiatry needs. The staff always is very pleasant and professional. I would highly recommend UFAI - 10 Star rating!
    Glenna W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Redkar is an excellent physician and very personable.
    Shari O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent experience
    Jason P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good. The doctor was great. I am still waiting for the call they said they would make to me to schedule my next appointment.
    Sondra F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Dr. Franson is the best!
    Kimberly H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Carol V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and friendly.
    Mary D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is awesome, I now live 450 miles away and will gladly make the drive to see him.
    Frederick R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would not go anywhere else!
    Frederick G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very courteous and professional.
    Sherry G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care
    Jennifer C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Redkar is the best
    Joyce B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Issues are dealt with directly. Communication is very good
    Gerald S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Fine I need to follow through on a couple of items -the authorization for compression stockings was denied -this has happened last time & believe wrong code was used. I would like to be able to contact the office that I go to directly
    Elaine B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I go in for my toenails to be clipped.I wish it could be more often.
    Paul B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have recommended dr.kelman to many people.
    Christine C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I have been to both the mid city and Santa Monica offices. My visit was to the mid-city office and I felt the staff couldn't be more kind and helpful. When I went to the Santa Monica office back in 2016, some of the staff was particularly rude and while I thought my doctor there was excellent and didn't want to go back anymore because of the staff. I didn't want to be uncomfortable for every visit. So I am really glad the mid-city office was great and really helpful in getting me to understand some updated policies and not be condescending. I think the staff is just as important as the doctors themselves in providing care and service to us patients.
    Faiza M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Not at this time.
    Shirley R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good. I truly felt like they cared about me and Dr Franson is so knowledgeable.
    Joseph J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are friendly, helpful and real. I feel listened to and well cared for. I am very happy with the level of care I received
    Erin W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience
    Madison W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great.
    John W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very thorough and made sure I knew what was wrong and how to make it better.
    Carol C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve had 2 Ankle surgeries in the past year. Dr Franson and his staff are the utmost professionals and provide outstanding medical expertise and care
    Robert B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The best dr and staff!!!! Took care of my dad too. Thank you so much!!!
    Jamisen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Didn't wait long to be seen. Dr Franson took his time and answered all my questions.
    Laurie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have always been well cared for and pleased with the office staff and doctors. Especially during the current pandemic I feel safe and confident when I come for my appointments.
    Joann D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks for a great visit!
    Brandon C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Kelman warns me ahead of time that there will be a sting and then after that there is no pain whatsoever. All are extremely kind and understanding. I always tell my friends to go to Dr Kelman for any foot issues. Thank you to Dr Kelman and to his assistants for their professional and thorough treatment.
    Charlene W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks. For all the help
    James S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appreciated Dr. Franson's time & the staff's time to make sure my mom (Eleanor) was taken care of safely since she is wheelchair bound!
    Eleanor R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My insurance does not cover surgeries so I'm looking at new insurance options because will definitely be back to have the surgery in the near future.
    Janet C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfided!!
    Helgar P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Erin K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always great
    Barbara K.
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