Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

11226 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I didn't know I had 2 broken bones (3rd & 4th). At a previous aptmt., when x-rays were taken, I was told I had 1 broken bone in my l. foot. Glad I found out about it so I could be more careful w/the healing process.
    Ruth P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    De Franson is the Best!
    Elizabeth R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly staff, expert treatment, attentive doctor who explained the procedure thoroughly. I am very happy with the results.
    Lorna R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Overall satisfied
    Bobby N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt fine and confident. The staff and the doctor were punctual and attentive
    Ana R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care. Thank you!
    Mary T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!!
    Helgar P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You are great!
    Mel R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Been going there for years and everyone is awesome. Thanks to the doctor who always take great care of my feet.
    Diana S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    They provided great care when I broke my right foot!
    Daryl O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am not sure why I was charged for a visit when I picked up my orthotics; and a subsequent follow up visit, when my husband (Steven Herbert) was not charged for either. He just picked up the orthotics. We were both using previous molds.
    Donna H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you.
    Pro S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is very professional and helpful.
    Ellen R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was impressed with the doctor and the staff. They all took good care of me.
    Lisa A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience was fine. The Dr saw the problem and addressed the issue with the solution I felt was appropriate.
    Jessica S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic. Friendly staff. They were very helpful.
    Aiden W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    A great place to take your pedi issues! Friendly and competent.
    Judy S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr.Carter is very professional and caring. Explains things clearly. His staff is nice and friendly.
    Zoila G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Liked the office (Sherman Oaks) and the dr. Plan on using him for surgery at the end of the year
    Jane J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Medical staff experience was great. Faced some unhelpfulness at the front desk -- as I tried to determine money-owed at appointment's end. Had to clarify with doctor who intervened on my behalf. (The idea being: based on my insurance, I didn't want any non-covered procedures be performed until I was clear about my out-of-pocket costs.) The doctor was extremely helpful. Front desk, decidedly less so.
    Eric A.
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