Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,484 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent experience!
    Judith D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good experience. I will return in the future if I have anymore foot problems.
    Sean C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    All good, all the time.
    Anna E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very satisfied
    Mohammad G.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Upbest snd hopeful.
    Reiko B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I have respect for the doctor and his fellows, and appreciate the input. I feel, so far, that I was properly diagnosed, and that I was given accurate information about how to proceed going forward. Thank you.
    Christine K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The very first appoint I had, the young woman at the desk didn't have the knowledge about my Scan insurance and told me that I needed much more paperwork than I actually did. She treated me like I was trying to scam her. I told her the actual situation about my coverage, which was actually correct. She left me standing at the desk. When she came back she said there was nothing she could do without a recommendation from my primary care specialist, which turned out not to be incorrect. I had to go back home after making special arrangements to get there. I called my insurance who reassured me my information was accurate. When I called to make another appointment the gentleman understood the foulup and rescheduled me, making sure I didn't get turned away unnecessarily once again.
    Unknown Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with the facility, staff and especially Dr. Kelman, was
    EXCELLENT. If I had to do this again, I would go back to this!!!!! I’m very satisfied!!!
    Paulette A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Amazing experience
    Sarah N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for the great care with my ankle! I also, appreciate the warm and welcoming environment at this location.
    Tiffonee B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive. Dr. Jafary is caring, competent and has very good communication skills. He is an excellent doctor and I recommend him highly.
    Antonina D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always am impressed with my care.
    Sherry K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The only small thing that went wrong was that the doctor instructed the nurse to sample specific toenails for the culture and he took the wrong ones
    Deborah B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great operation.
    Sonny F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great. Efficient and thorough appointment with molds made of my feet for orthotics within my first appointment. This is world's better than my last appointments with Burbank Podiatry.
    Paul L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was great!
    Donald W.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    PT people are friendly and caring. The physician I saw did not inspire great confidence.
    Eugene T.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    All was pleasant.
    Madeleine F.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I think Dr Barbavan is an excellent doctor but I wish he could spend alittle more time with me.. I do feel rushed...
    Susan P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I've been a patient of Dr. Baravarian for many years. I appreciate his passion and expertise. He always keeps me up to date on new procedures that might help with my chronic foot issues. The staff are always very helpful and the environment is calm and relaxing.
    Sandy B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    good explanation of my symptom by Dr. Redkar, nice staff
    Ingrid F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was my first time there. Dr. Justin Franson listened to my situation and gave me an explanation to why Im in such horrible pain! I look forward to future treatment for my foot.
    Laurel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appreciate not having to wait long before being seen.
    Toshie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Exceptional office visit, with great experience with all the staff. I have already referred a patient to your office.
    JAMES H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Dr Franson. Not only did he do great surgery for me but he is a kind loving patient person. I especially appreciated the fact that he was responsive by email within 24 hours every time I had a question, and I had a lot of questions with a complete ruptured Achilles
    Lorraine M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive!
    Lenore K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The Doctor was very knowledgeable and empathetic. The treatment received was exactly what we had hoped for.
    Hamish W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    All interactions were performed with kindness and professionalism.
    James L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No. Nothing else
    Nancy P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Bob is the most trustworthy Dr. to work on my chronically damaged feet and toes.
    Haleh E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am happy to click buttons for a couple of minutes but when you ask me to spend my time writing, I draw the line. I'm not going to take the time to write everytime i get my nails clipped. I am doing it now as part of my commentary. You will get a much more cooperative response when you ask for LESS of your patient's time.
    Michael L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman is absolutely excellent. The best there is.
    Martin S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Highly positive. Your staff is doing a very good job under difficult circumstances. The flooding in the Westlake office has made things challenging but they remain positive and friendly
    April L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with care
    Teresa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleasant.
    Peter W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for your care.
    Margarida Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased with the quality of treatment by both staff and Dr Briskin
    Roxanne D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is the best
    Alexander K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My visit was very good and effecient.
    Jonathan L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I thought it was a fantastic experience.
    Michael H.
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