Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

11740 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful staff
    Rebeca V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I got answers for all my questions, understandable explanations. and the help I need.And an appointment was on time without any delay/
    Tatyana M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m very happy with my doctor so lucky to have found him.
    The only problem I have is at the end when I need letter for my work it becomes a problem. That creates problem with my manager. I know staff are busy but they could take a second to discuss about my restrictions letter.
    Hope next month I won’t have problems.
    Sevan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    all went well!
    Nancy D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff and Dr Bob is wonderful
    Vicki C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Briskin is very warm and caring — doesn’t rush you.
    Nancy S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    For new/first time patients, offer to email them the patient forms so they can print them at home, fill them out and bring them already completed. It's easier to provide some of that info ( name of medications being taken, dosage, etc.) if you can access the bottles. Hard to know some of that info by heart when completing the forms in your waiting area. Also, I wasn't called in for about 30 minutes after my appt. time - that shouldn't happen.
    Susan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson answered every question i had and discussed options i have to better my situation. Lexi did the plaster mold of my feet for my new orthodics and is very knowledgable and answered questions i had too. Although i had a couple more questions for her. Also, the Xray machine was down but someone on the staff fixed it and got it running so that i was able to get the xrays of my left foot which were very important to visually see more problems i have in my foot. Dr Franson and i discussed future options i have to improve some of the issues with my feet. I was very pleased with everyone in that office and i am happy with the information and help i received.
    John H.
  • Facebook
    University Foot and Ankle Institute
    5.0
    The staff is friendly and efficient. Dr Bob is wonderful and very knowledgeable. He listens to his patients.
    Vicki C.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a wonderful doctor-professional, friendly and we'll educated in his speciality! I highly recommend him.
    laurie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service
    Leonard M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    nothing to add at this time.
    Ronald H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent service as always
    Steven W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin is fantastic. He figured out that I had been misdiagnosed and referred me to a neurologist. I now have a diagnosis and can work on getting the proper treatment. Thank you!
    Sara S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have recommended a number of people to Dr. Fransons office,and they are just as happy as I am with Dr Franson and his staff.Will continue to use him and also recommend him.
    Jan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a wonderful doctor-professional, friendly and well educated in his speciality!
    Laurie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent service. I will highly recommend it
    Nanette L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The office is very busy. I feel like he could have talked to me a bit more about trying to relieve my foot pain.
    Laura D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The whole team at UFAI works together smoothly in a knowledgeable and compassionate fashion. They should be proud.
    Susan P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very nice. I was seen promptly. Dr Franson was explained everything very well, discussed options and was very gentle
    Sharon K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional office. Would recommend to my friends and family.
    Robin B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience has been the same each time I have a need to come to the office - excellent
    Sharon K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great job great team great doctor thank you for your efforts and network appreciate all your commitment to my Gout Dash prevention of have followed up with recommendation from the doctor, and working with the reference provided bye ankle University ankle thank you again
    Modesto L.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Overall very pleased with my first visit.
    Cristina M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Brisken was great, he was able to locate the cause of my symptoms and even showed me that my concerns of tearing ligaments/muscles in my foot were unfounded with a few simple tests.

    The exercises provided to me were beneficial in relieving the plantar fasciitis pain in my foot.
    Christian N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was charged about 178.00 because the staff told me I had not met my deductible.

    I have met my deductible at the time of consult. Called the staff back. Waiting for a response. It has been three weeks.

    Yadira De La cruz

    469-534-3550
    Yadira C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Hello there !
    *all was great-except for automatically being directed to get an X-ray of my foot. I knew I didn’t need one because it can only read “bones”- I knew it had to do more with a nerve/tendon...It would have been unnecessary radiations ! +possible out of pocket expense.
    Doc. Diagnosed with plantar fasciitis...
    Myriam K.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The X-ray people were not always nice
    Sally H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff was very courteous & professional. I would definitely recommend this facility to others.
    Cristina C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Accomodating
    Thomas L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Orthodox working well.
    Lisa W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly front desk staff Excellent care given by Dr. Schwartz!
    Stephanie W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Carter explained evrything very well. He took plenty of time with me.
    Colleen I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It's a Well Managed, Very Pleasant Office.
    William S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy with the Doctor and your facility.

    Thanks for caring and asking .
    Mojgan T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is easy to talk to.
    Kathleen D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful visit. Warm people.
    Kenneth G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Top-notch staff. Excellent care!
    Leonard F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    If I have problems later, I will definitely come and see Dr. Briskin.
    Ramon C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care.
    Lois A.
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