Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

11744 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I went to Dr. Franson , because I have an ingrown toenail (big toe, right foot), he trimmed the toenail, but it is not getting better. Do I have to come back in?
    Joseph S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love dr Schwartz
    Diane M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franso & staff are awesome
    Joseph W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    She is great
    Michael W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent and prompt service.
    Richelle N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Happy and satisfied with the service care and professionalism of the doctor and staff. Thank you
    Said M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    so far, so good. 100% satisfied.
    Reynaldo N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best run medical office I have ever been to
    Allegra B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very informative doctor that takes the time to care for his patients.
    Camille D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well trained PT associate. Very considerate of my difficulties as I work thru and decrease my limitations
    Melvin Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nothing to add.
    Faith L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Redkar is a very good doctor. You should definitely keep her.
    Preston M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    just keep doing what you guys have been doing - Thanks
    Tajmoon M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent office and great treatment from Dr. Carter.
    Nilo O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate Dr. Carter listening to me, and allowing me to have an open line of communication. For someone like me who is healthy and normally never has any issues to now be in a position where something is wrong, the communication takes away some of the fear and disappointment.
    Nichole H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I refer my friends and colleagues to Dr. Briskin
    Robert G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The only “complaint “ I have is that no one ever explained to me how to fit my brace into a shoe until this last visit. I did not understand that the sleeve was supposed to come off, this, finding it necessary to wear flip flops which I’m sure hasn’t helped my recovery. Bought some sturdy shoes that the brace fits in to
    Janet C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I was surprised when an assistant had me take off my shoe took my orthotics I don’t know this person and I don’t know his training I’m not seeing the doctor first, he takes my old orthotics and my new ones and he trims them and I have no idea who this person is or what kind of training he has. Then the doctor comes in and has me walk asked me how it is. I told him it didn’t feel the same as before I’ve worn a thought IX for probably close to eight years if not longer. He said come back into weeks. I did not feel listened to. I have a fused toe on the foot that didn’t feel right. It was not I was surprised when an assistant had me take off my shoes took my orthotics I don’t know this person I don’t know his training I’m not seeing the doctor first, he takes my old orthotics and my new ones and he trims them. Not the doctor. Then the doctor comes in and has me walk asked me how it is. I told him it didn’t feel the same as before I’ve worn orthodics for close to eight years if not longer. He said come back in 2 weeks. I did not feel listened to. I have a fused toe on the foot that didn’t feel right. It was not discussed.
    Diane G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff was very thorough and help me feel comfortable being in their office during my exam
    Michael S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    People are always super friendly. Appointments are convenient and you don't have to wait forever to get one. Doctor Franson never seems rushed, always willing to answer any/all questions.
    Diana K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin is always the best
    Diolie E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for excellent care. I have now recovered from the problem I had þ, with Dr. Fransons help.
    Helga K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would have liked to see my x-rays and have the areas of pain pointed out to me, to help me understand a little more about what's happening and why I have so much pain
    Donna B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    May still need medical attention/advice.
    Jeffrey L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My visit was good. I was well cared for. thank you
    Danna E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone in the office was very nice and very professional.
    Robin S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff were all very friendly and knowledgable. They took extra steps and persuasions to help me heal.
    Anna C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always goes Very Well.
    Manuel M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I saw Dr. Carter, he is a very nice and polite Dr. I like him a lot. I think that I just needed a bit more of explanation in simple words of my condition. Some patients like me do not have a concept of terms that doctors use. But other than that I love been his patient.
    Maria G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Carter was exceptional. The surgery center (Precision Surgery) has been a challenge - my insurance claims associated with the surgery center have still not been settled 8 months and counting after the surgery due to issues with how the center submitted the paperwork
    Dana S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff treated me, with respect and always do a good job clipping my toe nails, and any questions that I need answer they will answer them. THANKS!!!
    Archetta M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My condition was difficult to understand.
    Christopher K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very Professional
    Christina M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was very sweet and took care of my mom’s foot issues right away.
    Debra H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Staff, Beautiful Office
    Christopher M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Both the staff and the physical therapists were all friendly, approachable and accommodating. I would unhesitatingly recommend to any of my friends or family.
    Carol L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always professional and respect their patients and their time
    Ryan B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    An 8 instead of a 10 on communication. only because ( and this is important), I wasn't shown the MRI results in the follow-up visit. Although Dr. Briskin did tell me i had a fracture in the injured area I should have asked for (when I did not receive one) a detailed explanation pf the screening results as I was being shown the slides(which I was not shown). This is not only expected as part of the follow-up visit, but is important to enable the patient to better understand the injury and necessary follow-up treatment and care. Otherwise, loved having Dr. Briskin and hhighly recommend him. This is a clinic setting, and doctors are forced to rush through an overbooked schedule.
    Jocelyn A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly staff and very thorough session where everything was explained to me in detail. Would recommend them to anyone.
    Janel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Suzanne is excellent. Extremely knowledgeable and careful.
    Steven M.
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