Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

13,456 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Need to clearly communicate to the patient how driving will be impacted and how much recovery time before driving again. It was not communicated before my surgery, and I didn't think to ask until one week prior, almost canceled for obvious reasons. Otherwise everyone has been great. Thanks!
    Meredith G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks!
    Eliza W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I have great confidence in the doctors and the staff are very pleasant to deal with.
    Joseph S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with the service there, thank you very much!
    George D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    GREAT QUICK SERVICE ON MY TOES.
    Patricia R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great. But my corn returned within a week. If I come back to have it re-removed, do I still have to pay another co-pay?
    Steven G.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Personable and kind staff. Thank you!
    Patricia W.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Redkar treated my ingrown toenail expertly and sympathetically. I had a lot of questions, and she took the time to answer each of them. When I agreed to the procedure that she suggested, she asked whether I preferred to hear in advance what she was going to do or should she just do it. I preferred to hear in advance. I so appreciated the question! My toe healed just as she said it would, in the time frame that she said it would take.
    Susan M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I want to especially recognize surgery coordinator Cheli. She is kind and friendly on the phone to answer my questions. Her timely response and patience are highly appreciated!
    Carol W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt very comfortable both with Dr Fransom and the physical therapy that followed my visit.
    Sarah F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great to work with
    David B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr. Redkar is very proactive, which I both like and need for my multiple foot problems. I feel well taken care of by her and her attentive staff. She listens to my questions and answers them. Her staff are all nice people, and responsive.
    William K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was a pretty basic visit, got a quick diagnosis, everything was fine. I did notice that the x-ray technician wasn't particularly engaged and was on a phone call while he was setting up my x-ray. I don't expect first class service or anything but it did seem like he could have paid more attention to what he was doing instead of being on the phone ;)
    Shannon H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very kind, sensitive & informative!
    Adrienne H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Seems knowledgeable,good personality
    Kenneth L.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I love Dr.K and the staff is always very sweet. Though, at my last appt., there seemed to be a lot of tension in the office. (nurses weren't bringing stuff to the doctor and instead just talking to each other) but other than that it was great!
    Madelyn M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson has been wonderful throughout this entire process and I would Highly recommend him.
    Jaimie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care. Thanks.
    Will H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Horrible phone communication
    Katie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nicest, friendliest I’ve ever dealt with. Dr Franson is wonderful and has the best bedside manner of any doctor I’ve been to. His entire staff is amazing.
    Gregory F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    love u guys
    Shelly H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Special thanks to the staff!
    William Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m very pleased with the treatment that I received from the Dr. The staff is great.
    Claudia S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent service
    Queen P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr. Franson. Refer him to everyone!
    Yvonne S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was wonderful. Thank you
    Josefina R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had some reservations with the therapist being the only one to do the therapy because of Medicare. After the start only a week into therapy she was out for
    a week which in my case put me behind 2 visits and then when I had only 1 more visit she wanted to just forget it. I felt like I didn't matter, I wish I could of had a straight 6 weeks with 2 visits a week. As of now I'm still not confident with my progress, also some times I felt ignored during therapy. It seemed other patients got more attention, women mostly. It's just the way I feel, sorry
    other then that I like the Doctor and the expert treatment I got.
    Gary S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is the only podiatrist I will see. He is so personable and such a caring doctor. I always feel like he makes time for me and my family. His scooter was a lifesaver when my mom broke her heel. He is a fabulous doctor, very skilled, and always performs high quality care. Highly recommend!!
    Nic W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Everyone was lovely
    Gwen S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Redkar and her assistant were great. The front desk was average.
    Joel F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased
    Aurora M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for your kind and excellent care.
    Phyllis B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I highly recommend Dr. Franson for any type of foot or ankle issues.
    Debbie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Schwartz is the best. Been seeing him since he was located on Sunset Blvd in West Hollywood. I’ll be bummed whenever he retires. Don’t do it! :)
    Darryl H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Not much to add really. I was declined for the trial injections. Should we plan for the surgery?
    Andrew W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very impressed
    Creyna F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr.Franson and staff were very helpful.
    Carol J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson has been great all around. He knew right away what was necessary for my daughter and his staff also has been extremely helpful.
    Madeline H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always great care
    Jennifer S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love my new orthotics! Thank you!
    Bettie R.
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