Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

11226 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Lynn C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor (Dr. Bob Baravarian) and his entire staff are wonderful. I have benefited tremendously by the expertise of this surgeon and then the follow-up exercises of the physical therapist. I would definitely recommend this office to anyone who is suffering with problems with their feet.
    Brandy A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    My son likes Dr Kelman and I really appreciate his attention to his patients and his caring manner. He explains everything he is doing and gives options for treatment. Thank you Dr. Kelman and your staff for great care and your warm
    personality. You make our appointments so pleasant.
    CHRISTIAN H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I'm very pleased with Dr. Franson and his staff.
    Marian N.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Dr. Briskin seemed rushed but was able to diagnose my problem and come up with a solution. I would have liked it if he was able to spend a little more time with me for questions.

    Currently, my foot still feels as if it is continuing to heal. It cramps up from time to time as I move about more and more. So far, so good.

    Before that, Dr. Carter had me in a boot for 4-6 weeks and my foot was not getting better. I realize that at my age healing takes longer.
    Robert R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    the staff was friendly.
    Patricia S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Enrique M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional. Took time to explain issues and options. Highly recommend!
    Joan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson was a good listener, communicator, and healer. Very grateful!
    Judith F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great. I look forward to the surgery... (hahaha)
    Maureen T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good service - everyone vey attentive and personable. Felt like my concerns were taken seriously. One note: phone system seems a bit wonky? Got five automated appointment reminder calls in ten minutes!
    Joanna K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent quality of care.
    Lisa L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    One of the receptionists was a bit gruff but otherwise just fine.
    Judith G.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    front desk interaction has never not been awkward. reception desks are also bizarre. if i've been dr redkar's patient for years, why do i have to fill out every form again by hand if none of it has changed? dr redkar and nurses get 2 thumbs up.
    Christopher A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    the doctor was very helpful
    Carol D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was kind of pushy to send three reminders for me to fill out this survey. I admire Dr Briskin very much and so I gave it all tens. However at this visit I did not see doctor Briskin, I saw someone else because Dr Briskin was ill.

    For this reason I did not fill out a survey asking me how my visit with Dr briskin went.

    You have these automatic surveys, you have your automated phone calls, etc. As a patient I will say that your system needs some work. I got multiple phone calls even though I did everything the prompts on your phone call asked me to do. And I got some calls reminding me to reschedule an appointment I'd already rescheduled and been to. It definitely has a lot of flaws.

    Automation can save labor, this is true. But at this time it is also alienating your patients with its ineptitude.
    Katherine F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone (staff & Dr. Redkar) is professional, warm & efficient!
    Note: It's disappointing that, unlike other medical offices under my plan, there's not even one hour of validated parking.
    Barbara T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable looking forward to having healthy feet
    Yvonne H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They were very nice & helpful
    Catherine C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very kind and helpful!
    Gia N.
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