Patient Reviews of University Foot and Ankle Institute

I found the entire experience at UFAI to be comfortable, smooth, and professional. My questions were always answered thoroughly and promptly. Scheduling was simple and flexible. And most importantly, the work was great.

I have seen the doctor three times. I thought the staff were excellent--attentive, informative, knowledgeable. The doctor seemed hurried and did not fully explain what I could expect as the result of my treatment. I did not feel he was listening fully to my concerns. I felt more dismissed than reassured. Also, the automated appointment reminder needs work. When leaving a message, it gives the appointment date/time right at the beginning before the phone actually starts recording. It would be helpful to repeat the appointment date/time at the end.

The only negative, and very minor, is the telephone reminder setup. One has to listen to the entire message before having the option to respond. That's a lot of waiting when hearing the same message 3 times for each appointment.

Very professional, efficient and competent staff. Appointment times and making needed appointments have been easy and very good. My experience with the doctor was excellent - ongoing treatment needed, so let's hope all clears up.

I have been going to Dr. Briskin for a few years now. He is great. I get calluses on my feet so he scrapes them off. I will have to go back soon because the pain is back already. But it is hard to pay $125 every time I go in, so I take my pain as long as I can, but it is very uncomfortable.