Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

11738 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great place great doctors. Tarica and Dr Carter are great.
    Philip B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Because of illness, I was delayed in using my orthotic. That delay is the reason for my late reply to your survey
    Richard W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    ...
    David B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks to all!
    Gayle B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I have not been using inserts that much, once I do get some extended time wearing them I’ll be making another appointment. This is also the reason I haven’t been responding to your inquiries, hard to give feedback when not using item !
    Glen H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor and staff always very courteous and informative. A friendly atmosphere always.
    Sharon H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Your X-ray technician also demonstrated how to put on the soft ankle brace. While x-raying my swollen foot I thought he was too rough and I told him so because he was not paying attention to me and was hurting me. When demonstrating the brace did it so quickly and sloppily I had had to remove it and figure it out for myself. He needs training in patient relations/ care, I think.
    Barbara F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for your treatment Dr. Redkar! I was recently treated promptly at Lerman and Sons with your referral and am very happy with the results!
    David P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr FRANSON is Great
    Maria H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Her toe is healing well. Thank you
    Charlotte S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love everyone there
    Robin B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would definitely recommend
    Darlene W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well I’m still on my journey to regain the use of my feet without being in excruciating pain 24 hrs a day. I didn’t feel I could honestly complete your survey till I’d been to see Dr. Brisken a few times.
    I’ve seen six other doctors before the last doctor (Dr. Chan) told my insurance Dr. Brisken is the only doctor that could possibly help me.
    He (Dr. Brisken) has been very understanding of all issues, listening to me and explaining what could be causing them. He didn’t just throw out a guess, he got test done that gives us all a correct diagnosis, and now he’s given me a bit of hope that his first (and hopefully only) suggested resolution is inserts for my shoes to help correct my step.
    How wonderful! To be able to stand on my feet without agonizing pain! To be able to stand up straight again with both feet firmly on the ground??? Amazing!!!
    Only thing that comes to my mind is Thank You Dr. Brisken.
    And all of you in that work with us in the office have been very helpful.
    Josephine D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Shin was very attentive and his assistant was kind and took the time to explain how I should use my shoe inserts.
    Annette B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    No comment but had to fill in field before it would let me submit.
    Leonie F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor, professional staff
    Thomas M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Oscar A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional staff, they truly take pride in their work and it shows.Would highly recommend to anyone in the future
    Attila V.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Having been to UFAI once before, I’m happy to say that I received great care again. Shorty after the injury, I knew I wanted to go to you all and I’m glad I did.
    Conor P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone from the front desk to PTs are very professional and happy... making my visits welcoming.
    Diana R.
  • Google
    University Foot and Ankle Institute
    5.0
    I recommend this place! Very clean & professional. My experience was a 5* one
    Porut D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    good experience
    Leonard S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very hapoy I with everything here and my decision to change doctors and s tsrt here......
    Kara W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    this new doctor sircar is very competent he realiy treants my feet I want to thank him
    Juan C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have never been disappointed with Dr. Franson or his staff!
    Donna W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional staff and Dr. Franson was very informative with my options and how to properly treat my issue.
    Steven E.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Happy to le you know I found the missing orthotic. Thanks for all your help.
    Marsha S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    wonderful service! My wife is also a patient.
    Jeffrey C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you!
    Rena A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I was sent to the wrong kind of doctor, but Dr Carter pointed me in the right direction.
    James D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was great and to the point. Answered all of my questions.
    Richard M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So happy with how all has turned out. Only thing I would have liked along the way was a clearer "heads up" on how long the anesthesia would last and how painful it would be once it wore off. We falsely concluded that it had worn off a few hours before it really did and thought I wasn't going to need much pain management. When the pain hit, it was extraordinarily intense and I think we could have lessened it if I'd taken medication before the anesthesia fully cleared my system.
    Katherine C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy with the service!
    Nelia P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr Franson Calm and extremely helpful.
    Arielle F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff did good job of listening as well as examining. Appointment moved along at a decent speed. I did not spend more than a few minutes waiting at every juncture. Full marks for them finishing up with an acknowledgement that the first solution might not fix the problem but that it was the best way to start.
    Zoe T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Redkar was great!
    Nicole H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All went well. Thank you
    Linda R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr. Franson has been wonderful with my daughter. He talks to her and not just to her parents. He is very friendly and put her at ease by answering all her questions. He really tries to connect with his patients. He takes the time to give quality care and we appreciate that!
    Sophia L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. SCHWARTZ is the best.
    Celepa H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I love Dr Redkar! I don't like the fact that University Foot and Ankle ( Dr Briskin's office in Santa Monica) billed my insurance company for orthotics again in Feb of this year when I got my orthotics a year ago ( Feb 2017-which they were paid for by my insurance at that time). I don't know if it was a mistake or a purposeful billing error, but nonetheless they received a partial payment from my insurance company in February of this year for a device I didn't order, nor receive, and the original orthotics were already payed out by my insurance company over a year ago.
    Susan K.
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