Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

12,296 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great practice!
    Morad E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love love love the doctors and staff. Always super helpful and pleasant
    Nandita P.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Staff very good
    Miranda V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a rather long wait last time I visited, but the staff were very helpful, and the doctor was amazing with helping me figure out my orthotics
    Rose S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The receptionist is very courtesy and the doctor very professional
    Martha C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy during my visit Dr listen to my concerns and provide advice
    Maria P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor did an excellent job of shaving the callouses off my feet, and discussing my other issues with me.
    Gena B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Comment
    Rafael R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I think x-rays should be shown & explained in greater depth with the patient to allow for us asking more questions. Instead of doc just talking with intern/shadow doc about it like the patient isn't there.
    Monique C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All was good.
    Michael G.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The only problem: the person who booked me in should have been told to take an X ray of my foot. Dr. Briskin was 45 minutes late and when he came to examining room - no XRay. Back to Square One. I was so delayed that day I missed a subsequent appointment. Two hours for a fifteen minute appointment.
    I am NOT criticizing the care.
    Nancy D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have always had a positive experience with Dr Franson and all his staff including my last visit. The appointment system currently in place is absolutely terrible!!! Just let me call the office and make my appointment directly instead of multiple calls to a call center being treated like a brand new patient EVERY TIME I call!!!
    Donald H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Experience. Thank you.
    Lucas C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I received excellent service. Doctor explained me the current condition and the possible treatment options in detail. Staff is very caring. I really satisfied with the service.
    Rajesh B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is a pleasure to visit Dr. Briskin and staff.
    Manuel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    AWESOME Glad he has worked with Dancers;)

    Love,

    Danielle Hobbs
    Danielle H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    thank you for your care ... although filling this out is annoying, as was getting the emails to do so
    Barnet M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would highly recommend Dr. Justin Franson. I have been his patient since 2012. Most doctors that I have seen have had me in and out of their office quickly without really listening to my questions and concerns. Dr. Franson takes the time to listen and offer me solutions for my ongoing treatment. I feel he genuinely cares. He’s very friendly and approachable, which I feel is important in choosing a Dr. Also I’d like to add that his office staff is so kind and helpful. Michelle, Jennifer, Sabrina, Maria and Giselle have become like family to me. Thank you ALL for everything! I wish I could give you all 12’s instead of 10’s on this survey!!
    Cynthia M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am a huge fan of Dr. Schwartz and everyone at University Foot & Ankle Institute. I feel that my feet are always in good hands. He is knowledgeable, helpful and always friendly. I am very satisfied with his help and will happily continue to be his patient.
    James B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Took care to give a thorough diagnosis and give us positive next steps.

    Thanks
    Benjamin Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Attentive staff, convinience of an X-RAY in the office.
    Svetlana S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great treatment
    Richard B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Redkar is great! Very approachable, prompt and explains things in a way that's easy to understand. Would highly recommend her to others.
    Monica M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I hope I don't need to come back for another treatment but, if the problem happens again, I will definitely see Dr. Schwartz.
    Earl L.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    No thank you
    Julie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very very nice and I was never left waiting around.
    Thank you
    James A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great experience, looking forward to surgery !
    Shirley T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office staff
    Jennifer C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appreciate professionalism
    Jennifer B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No. I am happy.
    Walter D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Ten stars for Dr Franson.....
    Melody U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff and Dr's are very approachable, friendly and easy to talk with. Left understanding the discussion and many questions were answered. Keep up the great work.
    William M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent patient service with on time appt friendly staff and great Doctor.
    Gilda L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy with my doctor & my visit. Could have used a bit of info on if and how to make my condition better or how it happened...genetic? Work conditions? I was ordered orthotics.
    Nancy V.
  • Yelp
    University Foot and Ankle Institute
    5.0
    This is the Podiatrist that my insurance company recommends. I've been here three times and I've never had a problem and always get into my appointment in a timely manner. The staff are professional and considering that they work with my insurance company that's a big plus. I would not hesitate for a second to recommend this office in Santa Monica on  Wilshire Boulevard.
    Richard L.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Interns need supervision
    Queen P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good visit, in and out
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Doctor and Staff.
    Raymond S.
  • Facebook
    University Foot and Ankle Institute
    5.0
    I was glad to have found the University Foot & Ankle Institute as I was having trouble with a bone spur that needed attention. Dr. Franson located at the Valencia Office met with me and was very thorough. I also like to mention the online portal which allows messaging to the Doctor. Dr. Franson responded right away anytime I had a question via the portal. Great staff too.
    Raymond S.
  • Google
    University Foot and Ankle Institute
    5.0
    I finally found a Doctor that I feel confident will help me address the best treatment for my bone spur condition. I was also impressed with the online portal, which the Doctor responds to your messages in a timely manner. great place for sure!
    Raymond S.
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