Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,483 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is kind and professional. Dr. Franson is patient and knowledgeable. Appreciate not having to wait long to meet with the doctor.
    Abigail P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent!
    Allen W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Feldman and his office staff do a wonderful professional job in dealing with patients. This is consistent and I have referred 2 friends to him already.

    What is not at the same professional level is the call center now making the appointments. That's where you should focus improvement.
    Corinne F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a great experience and will continue to use your services.
    Susan S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very pleased.
    Mechelle N.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I feel that the custom made insert in not helping. Overall the experience is positive.
    ALMA M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    JUST FINE
    Marilyn L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great, but the Dr. assistant wasn't the best
    Gail O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I received kind and competent care from the doctor and staff. Thank you!
    Melissa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    He is a very attentive Doctor and answered all of my questions about my foot issue. His office staff are very friendly and helpful.
    Alison C.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a surgical genius. I have never had to wait long. They know how to bill insurance properly, and they have an on-site MRI that doesn't cost me hundreds of dollars after insurance! The staff is amazing. The offices are clean and welcoming and smell fresh but not "medicinal". I cannot say enough about them. They are exceptional. Very highly recommended.
    Karen L.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his entire staff have always been great! Ive had three surgeries and physical therapy over the last 3 years and I really couldn’t be happier with the care I have received there.
    Lori H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well done...… Thank You!!
    Curtis B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Michael C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was an informative visit
    Paul R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have never had a bad experience with this office. I never have to wait long and the staff is amazing.
    Karen L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied. I really appreciate how the doctor handled the procedure, especially his patience and his skill dealing with my anxious son. The nurse was great too.

    My only suggestion would be an after hours number for problems. The number on the answering machine took me to a hospital that said they were not affiliated with the practice. When infection set in over the weekend, we couldn't reach the doctor or his back-up and had to go to urgent care instead.
    Grant S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Top notch
    Bart M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great treatment for injury. I would highly recommend Dr. Briskin!
    Gino S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Xxxxxxxx
    Joseph M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well run office staffed with pleasant people. Dr. Kelman was professionsl but friendly. I would definetly reccomend this team of good people.
    Lois G.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    surprised that patient did not receive billing for services. Paid my deductible but don't know charges for X-rays, foot exam or purchased ankle boot.
    Thanks
    George S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience
    Spencer T.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Hamed Jafary is an outstanding podiatrist. He is a brilliant diagnostician. He takes his time and doesn't rush the appointment. He gives you specific information regarding your foot or ankle issues and follows that up with the best treatments. Dr. Jafary establishes a wonderful relationship with his patients. His interpersonal communication is superb. You know that he genuinely cares about you as a patient.
    Roger V.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    My experience has been very positive and certainly beneficial....good job!
    Terence B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman is terrific and my experience at the University Foot & Ankle Institute was excellent. I have already recommended the group to friends.
    George W.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    My experience was a good one. The doctor has great bedside manner. He was professional as was the whole office team. I'd say the only thing I wish was more helpful would have been an actual diagnois after the xrays were taken.
    Jennifer K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very thankful for everyone's help and support!
    Maura M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone in this office was friendly! Dr. Kelman is wonderful! Highly recommend!
    Brianna M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Diane S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You made my feet happy, so I was happy too
    MATTHEW C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional, knowledgeable,
    Julie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was fine
    Raymond B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All is good......
    Harriett R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff are knowledgeable and caring.
    Jacqueline D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We love Dr.Feldman. Our daughter sees him too.
    Steven S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased with the entire staff
    Laurie D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was okay. Not having the ability to reach the office directly is a negative
    Rita R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Perfect
    Lloyd G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have never had to wait more than 4-5 minutes and someone was in the room right away for one reason or another, so appointments are quick and informative.
    Sally S.
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