Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

15,222 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Highly reccomended. I will definitely return in the future if I
    have a need
    Donald S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff is friendly and well-trained. Appointments are usually on time. I realize there are extenuating circumstances at times that require rescheduling (my most recent appointment had to be rescheduled twice!), but generally I'm seen on my original appointment day and time. Dr. Franson is worth waiting for!
    Carol B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent service. Staffs are friendly, professional, and knowledgeable.
    Lindy L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent doctor and service, great experience in a happy office.
    George F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel Dr. Franson & staff are very caring in helping their patients.
    Diane L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt the visit went reallly well with the doctor. Staff is friendly.

    Feedback I would give is follow up. I had my feet casted for inserts and was never called on the status that they were not in yet due to a manufacture backlog or when they did come in no one called me. I had to call twice.
    The doctor also ordered more inserts for my work shoes when I received my first inserts and I still have not received a call that they are in. This was before Christmas!
    Melissa F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate everything Dr Baravarian and staff are doing to help people like me feel the best they can!
    Emmy M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have always been satisfied with my visits and treatments at the facility
    Helga F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very good experience. Dr Redkar was great. The waiting room gave me a little pause but foot/dr/nurse experience very good.
    Laurie G.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I am annoyed that I can get the toe fungus lacquer and cream more cheaply on the internet and you charged me full price. I was even more annoyed when I found out it was YOUR website. This should be rectified.
    Ilana M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Dr. great staff definitely would recommend
    Craig F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I think Dr Schwartz is the best. I will not go anywhere else because of him.
    Ferdinand P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly and quick. Thanks!
    James B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Everything went smoothly.
    Mitchell B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Amazing staff
    Shawn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very happy.
    Jack M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    terrific
    Brenda G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m very pleased with the results of my bunionectomy. Dr. Franson and Dr. Jafary are excellent physicians who gave great recommendations, performed a very clean surgery and had wonderful post-op care. I will be back in a few months to have them treat my other foot.
    Madeline J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Carter is very kind, he makes sure you are well informed and understand what he’s saying. He’s very companionate. The office staff is very kind and helpful.
    Luke D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Doctors are ALWAYS friendly, professional, and address all my concerns. The office staff is not always friendly or helpful.
    Adonna H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for everything .
    Katayoon B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Ryan Carter is great! He previously treated me at the Santa Monica office, so I was thrilled to learn that he also treats patients at the downtown office, which is closer to my new job and residence. The person behind the reception desk was cold and disinterested. She never greeted me, or bothered to look up at me even though I was the only person in the reception area. Dr. Carter walked another patient out of the office and stopped to greet me. Still no reaction from the woman behind the desk. Five minutes later, she calls me for my insurance card and co-payment. Still no greeting from her and she never once looked up at me while speaking to me. Perhaps she's autistic and doesn't make eye contact with patients? This was very different from my experience in the Santa Monica office. The nurse came out to get me. She was polite, friendly and professional. She walked me into an exam room, asked me for the reason for my visit, asked my to remove my shoes and socks, took a look at my soles and then informed me that Dr. Carter would be in shortly. Dr. Carter promptly entered, took a look at my soles, either remembered me from last spring or has very detailed notes, and got to work.
    Sergio D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I came in hoping for a miracle, and it did not happen because my 90 years was beyond this miracle. I wish I could at least be sure of the cause and wish for some partial help beyond trying another cortisone injection.
    ALLAN F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Loretta B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Bruce H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Lawrence D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Sircar helped me in a prompt and professional way. He is also friendly and personable.I was miserable before, in pain and unable to walk. Within a week, I was feeling like my old self again. I can only recommend Dr. Sircar.
    Eva I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love everyone there, they are very sweet and carimg
    Camille M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I mentioned I was experiencing pain in my foot to the technician who takes out my stitches. I noted that the pain was specific to my third toe & that I noticed bleeding from underneath the bandages. The technician said the doctor would probably look at it.

    The doctor came into the exam room, noted my X-rays looked good, asked if I was experiencing any pain. I replied yes. He expressed surprise & after looking at my foot, he rebandaged it. The doctor told me I could now wash my foot, showed me how to wrap my toes & sent me on my way.

    I went home still experiencing pain & the next day decided to examine my foot now that I was allowed to clean my foot & wrap it myself. I discovered a large bloody ulcer at the base of toe #3 between toes 3 and 4. I decided to wash the ulcer daily with hydrogen peroxide and apply neosporin and a bandaid before re-wrapping my foot. 3 weeks later it is still not fully healed and I will ask the doctor to look at this
    Cheryl S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Been going to Dr. Kelman since 2000. Have also seen his partner Dr. Feldman on a couple of occasions. Would NEVER even think of going elsewhere. Have already referred friends to this office in Westlake Village, CA.
    Debra H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I enjoy my follow ups with Dr. Shin
    Alexander L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We’ve gone to Dr Feldmank for years and everyone in the office is efficient and pleasant
    MARK C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I came to the office because I was in an accident. I was a little apprehensive, because it was my first time there, but Dr. Kelman put me at ease immediately. Dr. Kelman and the staff were wonderful I would recommend them to everyone I know.
    Phyllis N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As it has been in the many years of seeing Dr. Feldman, he and the staff have been excellent.
    Ronald H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Had a great experience with you guys, everyone was really helpful and the doc was awesome, thanks again!
    Andrew B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Good!
    Claire T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Hardly any waiting and very good treatment of the problem. Dr Feldman neatened up my nails himself.
    Abbie F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor and staff. Highly recommended!
    Alex A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Awesome experience/thank you for everything. Dr. B & his staff are amazing
    Alex C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All was good.
    Jeff M.
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