Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

12,468 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I appreciated getting an appointment on short notice.
    Carolyn S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My doctor was not only cheerful and knowledgeable, she made me feel very comfortable while she nurtured my feet to be as healthy as possible given their wear over the many years of playing basketball and tennis.
    Joel F.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Suzanne is always great with my kids for PT!
    Anastasia D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a great dr. We’ve recommended him to several friends.
    Kelly Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Carter is the best!
    Joon K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great full service, great atmosphere, very competent.
    Gerald S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I greatly appreciate Dr. Redkar's expertise, outstanding care of my son's toe condition that needed treatment, professionalism, and caring, sincere manner. I admire and appreciate her medical knowledge and abilities greatly. This was our 3rd visit to her over the past few years, and she is consistently wonderful.
    Oren D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    a very personal Dr/patient consultation I felt that the dr.care for my well being and took his time to go over my concern.Will be a lifw patient.
    Joaquin B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    No. Everything was great
    Brittany G.
  • Facebook
    University Foot and Ankle Institute
    5.0
    Dr. Ryan Carter is the best! It is awkward to have another guy handling your feet, but Dr. Carter explained everything that he was doing and how/when I might feel pain. Then he found items of mutual interest for us to talk about. Afterwards there was a little bruising, but three days later I was good as new. Almost everyone I interacted with was very pleasant except for one woman at the reception desk. The woman who checked me in for my appointment was friendly and welcoming. Unfortunately another woman took over for her, and the second woman was a little curt in her responses and was unfriendly.
    Sergio D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very helpful with insurance questions.
    Thomas G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great place great doctors. Tarica and Dr Carter are great.
    Philip B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Because of illness, I was delayed in using my orthotic. That delay is the reason for my late reply to your survey
    Richard W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    ...
    David B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks to all!
    Gayle B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I have not been using inserts that much, once I do get some extended time wearing them I’ll be making another appointment. This is also the reason I haven’t been responding to your inquiries, hard to give feedback when not using item !
    Glen H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor and staff always very courteous and informative. A friendly atmosphere always.
    Sharon H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Your X-ray technician also demonstrated how to put on the soft ankle brace. While x-raying my swollen foot I thought he was too rough and I told him so because he was not paying attention to me and was hurting me. When demonstrating the brace did it so quickly and sloppily I had had to remove it and figure it out for myself. He needs training in patient relations/ care, I think.
    Barbara F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for your treatment Dr. Redkar! I was recently treated promptly at Lerman and Sons with your referral and am very happy with the results!
    David P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr FRANSON is Great
    Maria H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Her toe is healing well. Thank you
    Charlotte S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love everyone there
    Robin B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would definitely recommend
    Darlene W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well I’m still on my journey to regain the use of my feet without being in excruciating pain 24 hrs a day. I didn’t feel I could honestly complete your survey till I’d been to see Dr. Brisken a few times.
    I’ve seen six other doctors before the last doctor (Dr. Chan) told my insurance Dr. Brisken is the only doctor that could possibly help me.
    He (Dr. Brisken) has been very understanding of all issues, listening to me and explaining what could be causing them. He didn’t just throw out a guess, he got test done that gives us all a correct diagnosis, and now he’s given me a bit of hope that his first (and hopefully only) suggested resolution is inserts for my shoes to help correct my step.
    How wonderful! To be able to stand on my feet without agonizing pain! To be able to stand up straight again with both feet firmly on the ground??? Amazing!!!
    Only thing that comes to my mind is Thank You Dr. Brisken.
    And all of you in that work with us in the office have been very helpful.
    Josephine D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Shin was very attentive and his assistant was kind and took the time to explain how I should use my shoe inserts.
    Annette B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    No comment but had to fill in field before it would let me submit.
    Leonie F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor, professional staff
    Thomas M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Oscar A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional staff, they truly take pride in their work and it shows.Would highly recommend to anyone in the future
    Attila V.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Having been to UFAI once before, I’m happy to say that I received great care again. Shorty after the injury, I knew I wanted to go to you all and I’m glad I did.
    Conor P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone from the front desk to PTs are very professional and happy... making my visits welcoming.
    Diana R.
  • Google
    University Foot and Ankle Institute
    5.0
    I recommend this place! Very clean & professional. My experience was a 5* one
    Porut D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    good experience
    Leonard S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very hapoy I with everything here and my decision to change doctors and s tsrt here......
    Kara W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    this new doctor sircar is very competent he realiy treants my feet I want to thank him
    Juan C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have never been disappointed with Dr. Franson or his staff!
    Donna W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional staff and Dr. Franson was very informative with my options and how to properly treat my issue.
    Steven E.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Happy to le you know I found the missing orthotic. Thanks for all your help.
    Marsha S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    wonderful service! My wife is also a patient.
    Jeffrey C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you!
    Rena A.
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