Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

12,299 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The appointment went great Doctor Carter and the whole staff were super
    David D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    quick service, professional environment and people and effective intervention!
    Mary T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience
    Brian M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    A special thanks goes to Theresa for dealing with my Oscar Health Insurance to get the approval for the physical therapy visits.
    Fen F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks
    Consuelo A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a great time there! What a fabulous environment! AND my foot feels better!
    Victoria R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly!
    Shawn S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks
    Mehrnoosh A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I loved Dr. Carter!! And his nurses/PAs. Thank you!
    Jessica W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Redkar is great! She is super professional and always helpful.
    Sandie K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr. Chan is terrific. Staff are helpful. Visits are productive, and environment is generally good.
    Vivian Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service
    Alison S.
  • Google
    University Foot and Ankle Institute
    5.0
    When moving to this area 4 years ago I went to two other podiatrists, Dr Franson is the best. Very professional and thorough in his examination and treatment. The staff is also very friendly and courteous.
    Marilyn R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The dr was very knowledgeable and patient with our questions
    Nancy D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I have been unable to receive a prescription because of some wierd pharmacy set up. Still hoping for the medical group to resolve this matter
    Leonard M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent practice, doctors, staff, and office/location!
    Gary W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I wish all doctors were as caring and personable as Dr. Franson is. I have and will continue recommended him to others.
    Linda B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service and friendly people
    Alexander K.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Since Dr. Franson adjusted the inserts, the pain is gone. However, those shoes from the "Running Store" seem worse. Now they keep throwing me off balance and I am afraid of falling when I walk. I have put the inserts back in my tennis shoes and no pain, plus much more stable on my feet.
    Marcia B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My surgery went very well all my questions were answered. I’m good as new. The staff was friendly
    Merrie U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and Suzanne are an excellent team.
    Nora M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff are all very supportive and helpful.
    Sarah F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Easy parking near LAX. Excellent, professional staff.
    Janeth F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    no at this time..
    all is very well ..........thx
    Berit S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Efficient and thorough
    Kristine A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great therapists and doctor
    Maureen K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Before coming to Dr. Justin Franson, my feet were very painful and it was hard to walk. He helped me so much.... I don't have pain in my feet anymore. I recommend him to anyone who has problems with their feet.
    Janet M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I'm very pleased about the news from Dr. Franson after examination that I could resume running.
    Kevin T.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The staff was attentive and helpful. The only opportunity for improvement is my inability to reach out directly to the staff in the office over the phone. It was through an operator or another office which was little frustrating.
    Manish K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Felt very well taken care of. Thank you!
    Kelly W.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Future visits will tell more
    Charles O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff is excellent! I always feel cared for and assured.
    Dawn S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They are the best!!!
    Marius D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    All the staff is very professional.
    Ben M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for everything !!!
    Diny P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Although we have insurance we were surprised to see the charges got orthotics we’re almost 2000. I have my own foot mold. Yikes
    Jennifer P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Both Suzanne Hawson and Christel Beattie are outstanding therapists. They are the reason I come here!
    Kevin G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Suzanne Hawson is the best PT. She can figure out what’s going on in my body and provide the best treatment to heal me quickly.
    Lisa V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Chuuch
    Ramian W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I like to be informed as much as possible about any of the x-rays or condition of my foot... I find it helpful to understand and know what the medical status is.
    Karen H.
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