Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

13,457 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff I dealt with were caring, accommodating and LISTENED when I expressed needs. Very professional, patient (essential when dealing w the aged) and KIND. I am grateful to them all.
    Valarie D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor Franson and all his staff are excellent!
    Gregory L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    everyone there is perfct
    Gary D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    UFAI is just the best. There couldn’t be a better doctor than Dr. Cater or a better human being.

    All the personnel working in PT are all skilled and knowledgeable
    people. They are a joy to be around.
    Gralin J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Suzanne is awesome
    Luke W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Been going here since 2009
    Carol H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Cheli (or Shelly) in Scheduling (who also handles Disability) is really thorough and professional. The woman at reception at the Sherman Oaks office is always cheerful and helpful. I'm very happy with Dr. Bob and have already recommended him.
    Charles F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love everyone in the office. The Doctor takes very good care of my feet and toes! I know I am in very good hands! Thank you!!
    Pamela B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is great.. I really like Dr Franson. He listened to me and I was great full.
    Gail B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very efficient office; attentive doctor.
    Amy L.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I like the office in Harbor City better parking.
    Karol T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always the best and always so considerate. Dr. Franson is the man. He and his team are true professionals!
    Ambyr D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are the best. Jennifer is so great, and was very nice with her care in removing the casts and the stitches. Dr. Franson always takes time to explain procedures and answer questions. I would not go anywhere else!
    Lisa V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m all was well taken care of
    Jennifer S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care
    Gabriella R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    would certainly recommend due to have second surgery soon
    Susan L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone has been so wonderful through the entire procedure from surgery till I was up and walking. Dr.Briskin has always been so helpful, answering my many questions and reassuring me. He is great.
    Nancy C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Shin had changed his office location since my previous visit, and I wasn't notified in advance. However, this could have been due to my malfunctioning cell phone. Overall, I am very satisfied with, and grateful, for Dr Shin and his staff.
    George W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Sircar is very thorough and explains to my ability to understand.
    Charles C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The only negative thing about the UFAI is that you can’t call the office directly. This is annoying.
    Elena S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nerve damage from entering the exact same spot the surgeon before entered. There is a big scar there and if I touch that area a little electric spark goes through my foot. Thankfully, the functionality is fine. Just having been double or triple scoped in the exact same spot may be a bad idea for future patients. Always go in gentle and in a spot where another surgeon had not damaged it already in the past. Overall dr. Carter is probably the best at diagnosing and also performance. Minus the one issue of knicking a surface nerve.
    Zachary K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly environment!
    Pamela K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had sought out a podiatrist when we first moved here, this office was the third.
    This doctor and the office staff are the very best, professional, caring and efficient. I have recommended them to several friends
    M. Raggio
    Marilyn R.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Recommending surgery was not the very best option for me.
    It could cause complications in the future.
    Kenny A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very professional and a Happy place everyone was nice and helpful
    Joaquin B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Nancy F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The doctor who saw me last time was not near as caring and pleasant as Dr. Volkmann who had treated me in the past. Dr. Franson was very short and barely spoke to me and ignored my complaints that he was hurting me. Additionally when he finished with me he gave me no followup directions etc.
    Samantha H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Sincar and the staff, were efficient, caring, nourishing and encouraging makeing my first experience at the office leaving me well informed and confadent.

    Would recommend my family and friends.
    Carole W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent treatment and excellent staff
    Cynthia H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic care.
    Michael S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I got a bill for two $160 appointments and my copay is supposed to be $55 per appointment. I was never made aware there was an issue with my insurance, the office sent me the large bill without notifying me of any issues. I contacted my insurance to help me correct the bill.

    Even though it may be a small clerical error, it makes me feel like they're trying to rip me off and capitalize on my potential absent-mindedness. I essentially had to do the work they were supposed to.
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I wish every doctor's office I went to was as efficient, professional and friendly as the staff at your office.
    Also, I can't say enough wonderful compliments about Dr. Franson. He is the perfect doctor for me.
    I don't live close to Valencia but coming to your office is always worth the trip.
    Thank you
    Minda Price
    Minda P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Enjoyed meeting and becoming acquainted with Santa Batbara Office.
    Caren A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin was amazing -- his expertise and his manner. He resolved my emergent situation in a confident, swift, and stress-reducing way. I was
    totally pleased with the outcome.
    Likewise, the staff was a pleasure -- yes, everyone cared for me 'very well.'
    Naomi T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was an avid hiker until I got side tracked with Hallux rigidus. I spent a few years researching solutions, but it wasn’t until I met with Dr. Franson that I felt I had the confidence to move forward. My left MTPJ fusion went great and I just had my right done a few weeks ago! The staff are great! Very friendly and competent. I’m really looking forward to getting back on the trail!
    Loren D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Redkar was very helpful ... sensitive to older adults and unique problems that arise due to aging, ie thinner skin on pads of feet.
    Audrey S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I know I am in the best care however Sometimes I feel very rushed in my appt. It makes me panic to try to think of all my questions and inevitably I forget some. That is honestly something I HATE when going to dr office.
    It’s the only thing I would complain about and if I recommended Dr Baravarian to someone I would just tell that person to be ultra prepared when going into the office.
    Ivan S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I couldn’t be happier with Dr. Carter and all the staff. It’s been exemplary every step of the way.
    Zachary S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone in the office was great. Thank you.
    David S.
  • Facebook
    University Foot and Ankle Institute
    5.0
    Dr. Carter fixed what 2 other surgeons failed to do. Removing metal, and actually cleaning up the cartilage and ligament damage. Whereas the surgeons before hand left me immobilized and only took care of the bone break. Bones heal, but the ligaments and what not need serious treatment right off the bat. Luckily I was helped. Only issue is that now when I touch the entry point of the scope, I get an electric spark throughout my foot. So maybe some minor surface level nerve damage.
    Zack K.
Now viewing 7961 to 8000 of 13457