Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,348 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive and I am feeling great about my upcoming surgery in September. Dr. Franco’s is very empathetic and is completely knowledgeable about all things ankle and foot. Great demeanor and patient care.
    James S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Overall very good. Only area needing improvement is reception
    Judith G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    they are all great
    David P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience overall. Loved Dr Jafary. The only thing that could have been more helpful is if someone would have mentioned how heavy, bulky and impractical your scooters are. No one ever suggested that I would need help managing such a big scooter or that I should consider the size of my house before choosing to rent it. I asked if I could also have crutches once I saw the size of the scooter and realized I wouldn’t be able to use it at home. It seems to me that you deal with this every day and you should at least mention points to consider before being sending a patient off with something that really won’t work for them. I never used the scooter once after leaving your office. I couldn’t lift it safely out of the back of my car while standing on one foot, and I didn’t think it would be safe to hop all the way to the front, even if I could have lifted it. Also, the attitude I got from the front office (we’re very busy) when I asked if someone could help me bring it from my car back to your office, made me feel like I’d crossed some sort of line. I’m in a cast. I can’t bring it back to you and get back to my car! I’m sure lots of people have that issue!
    Jocelyn H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great. Left knowing everything I needed to know.
    KEVIN S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been a patient of Dr Feldman’s for a number of years but hadn’t been in a while. He’s always very caring. I’m happy to hear that the billing company has changed from whomever was being used last year. Their fraudulent billing practices were a liability to Dr Feldman’s practice.
    Bridget H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So sorry Dr Carter is leaving.
    Linda D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    My experience/care at UFAI, Sherman Oaks, is always given in a friendly, professional and timely manner, however this time my nails and calluses were not cut down like they usually are and consequently my feet did not feel as good when I left the office. And THAT'S the feeling that I always look forward to after my UFAI office visits.
    Adonna H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I have decided to move forward with my diagnosis and planned foot surgery based on my experience with UFAI.

    Grateful
    Shannon M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Everything was fine
    Joseph A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Carter and his staff were exceptional. Always on time, very helpful and friendly. Surgery went perfectly and I would definitely recommend Dr. Carter. I required a disc of my xrays by September 6 for another doctor appointment, and discovered their office had experienced a computer failure, and those files were no longer accessible. Erica Aldrete was very professional and assured me she would do all she could to get them for me. She called me two days later and said she had retrieved my xrays from backup tapes located at the Santa Monica office and then mailed them to me in plenty of time for my appointment. She was so helpful and I very much appreciated her diligence.
    Judy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really like Dr. Jafary a lot. He is very patient and talks you through your health care problems I would recommend him very highly
    Gene Palic
    Eugene P.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was fine.
    Elizabeth M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor and staff - wish I could talk directly to them and not the inbetween answering service
    Amy S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate the care that my son received. He had a good experience and hopefully the problem will be taken care of for good. Thank you!
    Anthony C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr and staff are friendly. 6
    Jose C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No complaints. Everything has been excellent.
    Esther A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The provider always remembers the care plan and takes the time with me and listens thoroughly. Always explains in detail what I need to know and focuses on helping me reach my goals
    Maria P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Clean office, well received at front desk, didn't have to wait long. Good experience!
    Darlene D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a great experience. It had been 8 years between visits and the doctor was friendly and helpful, as was the staff.
    Gary D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Abby B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Breslin is great as always!
    Douglas F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly staff, prompt attention, thorough review of case and test results, and quick and friendly follow up. Thank you!
    Julie O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Live OC go UCLA/LA for medical care. Very happy Briskin. Researched so happy with my choice. Foot getting fixed and appreciate his expertise and care. Donald in office excellent! Always thorough, makes sure you have complete understanding and his kind in caring for you. Office staff great and cordial.

    Anesthesiologist was TERRIBLE/very rushed and curt. I told her IV hurt, after 3 attempts, I told her it really hurt. She instead was unhappy that she would have to change IV (I said no problem go for it), and she chose instead to inject medication to knock me out. I have had several surgeries, watched other people, and never have seen this type of behavior or professionalism. Glad to tell someone details.

    Ending on positive note I feel fortunate to be in the care of Dr. Briskin and would recommend him to anyone.
    Cathleen M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you!
    Anne H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very pleased.
    Michael P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I only fell sorry for wait so long to go.
    Claudia F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care!
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Ralph P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Elpidio B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Redkar, Adriane and Silvana are all great! They made having a broken heel more tolerable.
    Jerald L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Enjoyed my visit.
    Jack R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I felt like I was taken care of. By that within several minutes of assessing my issue, we took xrays and found issues..
    The first approach is actually starting to alleviate the pain!
    Alan O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good visit, Dr Franzen spent time and answered all my questions
    Joan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I Couldn’t be happier about my experience with UFAI. I’ve already highly recorded them and will continue to do so.
    John M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Baravarian is fantastic!
    Maria L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I enjoyed the experience, I think Dr. Carter was diligent and thorough in his assessment. Would definitely come back.
    Ashkan Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff everybody professional
    Daniel I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Comfortable Quick Efficent
    Jerry B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional staff and leader in this field. Highly recommend.
    Chris H.
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