Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,348 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was great and so was the staff. I felt everyone was very interested in making sure my problem was well taken care of.
    Lillian F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great, love Dr. Kelman
    ETHYL S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I enjoyed everything except this--apparently required-- quiz. Next time I'll let you know if I'm not satisfied. If I come back, I'm satisfied. Please tell all the quiz companies to stop asking me to complete quizzes for everything I do and buy.
    Wendy H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was a good experience. Everyone is very nice. I really liked the doctor.

    My only "complaint" is that I was told the orthotics would take 2 to 3 weeks and it took 5+ weeks. I lived 50 years without them so it's not like I could not wait a bit longer. In fact - my schedule has not allowed me to get them yet. But the time prediction could be a bit more accurate. This was an issue with my daughter's orthotics as well -- and she did need them in the time frame that was promised. So out of a sample size of two the prediction time was off by multiple weeks 100% of the time.

    That all said. I am looking forward to years of good feet health and will not only come back but will suggest to my neighbors and friends.
    Robert P.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    No additional feedback
    Theresa S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had an excellent experience with the office. The doctor was very professional and knowledgeable. My procedure was pain free. The office staff especially, the technician who fitted me for my orthotic (I'm sorry I forgot his name) was very nice and professional.
    Pamela W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great receptionist, doctors, and staff. Would definitely recommend to other patients.
    Elizabeth L.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I am not a really good patient as I have quite a bit of anxiety when it comes to doctors and definitely surgery. All of the personnel that handled my treatment were explained everything in a professional manner while still having a compassionate and caring attitude
    Joanne W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    5 stars ⭐️ ⭐️⭐️⭐️⭐️
    Dana F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very happy with this facility. I feel I am in good hands here.
    Michele W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a great experience, everyone is always polite and respectful.
    Victor R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great service
    Thomas H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Baravarian is a genius. I would recommend him and University to anyone.
    Scott B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great! Very knowledgeable and didn't push me to just fix a problem without understanding what was driving it.
    Andrew E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Robert B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is an excellent doctor, and his staff are great. His bedside manner is excellent. I always look forward to seeing him. You can trust in his experience he is extremely talented, passionate and knowledgeable about his work. I choose him as my doctor because he is humble, very caring , genuine and really spend his time on you and he is willing to answer all your questions. I would highly recommend him to anybody. I’m so grateful that he is my doctor. Thank you Dr Franson and your amazing staff.
    Theresa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great people to work with
    David L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate getting seen quickly .
    Lisa H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks. I don’t love the loud tv in the waiting room. But otherwise the office runs seamlessly.
    Jill D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff: very kind and very professional.
    Dr. Carter: very knowledgeable and very attentive and errs on the side of caution; he is confident but still kind.
    Jacob F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Really was happy with appt and office staff!
    Lori F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Awesome staff!
    Jennifer S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a great experience. I felt taken care of and very informed about my concerns.
    Christian S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great everyone is competent and friendly
    Carolyn L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Felman is an excellent doctor, and has a great staff.
    Nicolas O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I will definitely recommend Dr Briskin for any foot issues. His bedside manners are exceptional, and his staff is terrific.
    Ana K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent! Especially dr.Carter was an excellent doctor and a kind-hearted individual!
    Manuele M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Awesome
    Brian L.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Fantastic group. Very knowledgeable
    Christopher M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No complaints
    David D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    nice staff
    Matthew D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    the experience was excellent just felt like we were just a family very caring patients with his patient with me very very patient made me feel safe and secured and that I could trust him to do just about anything when it comes to fixing something on my feet hips knees in the future whatever he is the number one man in the staff is totally awesome so too God Be The Glory Hallelujah God sent him in my life him in his staff and I'm so grateful I recommend him number one doctor for the year and many more years to come
    Kelley L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Foot and Ankle institute! Dr. Franson and his staff are the best!
    Katherine E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff, great location, the surgery itself went perfectly. I'm recovering well and feeling great. Thanks!
    Blair M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Adam W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They continue to exceed with service and efficiency.
    Billy C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    good
    Carl K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always have a very good experience with Dr. Franson and his staff.
    Debra J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Extremely positive experience.
    Kayla S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff and doctor!
    Kirstin M.
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