Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

15,222 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Sincar and the staff, were efficient, caring, nourishing and encouraging makeing my first experience at the office leaving me well informed and confadent.

    Would recommend my family and friends.
    Carole W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent treatment and excellent staff
    Cynthia H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic care.
    Michael S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I got a bill for two $160 appointments and my copay is supposed to be $55 per appointment. I was never made aware there was an issue with my insurance, the office sent me the large bill without notifying me of any issues. I contacted my insurance to help me correct the bill.

    Even though it may be a small clerical error, it makes me feel like they're trying to rip me off and capitalize on my potential absent-mindedness. I essentially had to do the work they were supposed to.
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I wish every doctor's office I went to was as efficient, professional and friendly as the staff at your office.
    Also, I can't say enough wonderful compliments about Dr. Franson. He is the perfect doctor for me.
    I don't live close to Valencia but coming to your office is always worth the trip.
    Thank you
    Minda Price
    Minda P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Enjoyed meeting and becoming acquainted with Santa Batbara Office.
    Caren A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin was amazing -- his expertise and his manner. He resolved my emergent situation in a confident, swift, and stress-reducing way. I was
    totally pleased with the outcome.
    Likewise, the staff was a pleasure -- yes, everyone cared for me 'very well.'
    Naomi T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was an avid hiker until I got side tracked with Hallux rigidus. I spent a few years researching solutions, but it wasn’t until I met with Dr. Franson that I felt I had the confidence to move forward. My left MTPJ fusion went great and I just had my right done a few weeks ago! The staff are great! Very friendly and competent. I’m really looking forward to getting back on the trail!
    Loren D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Redkar was very helpful ... sensitive to older adults and unique problems that arise due to aging, ie thinner skin on pads of feet.
    Audrey S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I know I am in the best care however Sometimes I feel very rushed in my appt. It makes me panic to try to think of all my questions and inevitably I forget some. That is honestly something I HATE when going to dr office.
    It’s the only thing I would complain about and if I recommended Dr Baravarian to someone I would just tell that person to be ultra prepared when going into the office.
    Ivan S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I couldn’t be happier with Dr. Carter and all the staff. It’s been exemplary every step of the way.
    Zachary S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone in the office was great. Thank you.
    David S.
  • Facebook
    University Foot and Ankle Institute
    5.0
    Dr. Carter fixed what 2 other surgeons failed to do. Removing metal, and actually cleaning up the cartilage and ligament damage. Whereas the surgeons before hand left me immobilized and only took care of the bone break. Bones heal, but the ligaments and what not need serious treatment right off the bat. Luckily I was helped. Only issue is that now when I touch the entry point of the scope, I get an electric spark throughout my foot. So maybe some minor surface level nerve damage.
    Zack K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really like Dr. Franson he takes good care of me
    Sandra T.
  • Yelp
    University Foot and Ankle Institute
    5.0
    This is for Dr. Carter and his office staff. Prior to my appointment, all of his staff was knowledgeable, responsive, and friendly. Dr. Carter has a great bedside manner and completely put me at ease about my procedure and future treatments. Thanks so much!
    Sara P.
  • Google
    University Foot and Ankle Institute
    5.0
    Very smooth experience! Nice people.I went in for some foot pain from a sports collision. Dr. Feldman saw me very soon after I arrived. He gave me a very thorough explanation of the diagnosis (which I appreciated) and how to rehab. Informative and smooth visit with friendly staff.
    Henry G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional. Doctor takes great care with his patients.
    Elizabeth R.
  • Yelp
    University Foot and Ankle Institute
    4.0
    Great experience with Dr. Franson. He's knowledgeable, personable, and going straight to the most expensive surgical option isn't his first choice for action. This was my first visit, and I'm sure I'll be back! Anecdotal note, his daughter is in school to be a DPM and is working in the practice. She made my cast for custom orthotics and shares her Dad's great people skills! I suspect there will soon be 2 "Dr. Fransons" in the office soon.
    Carol M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great
    Paul L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All the staff was friendly, professional and accommodating.
    Clymie A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Since the first visit, had a very positive experience. The staff is great and Dr. Franson was honest and open with his consult on my situation.
    Marie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson's office is run very efficiently. I have never needed to wait more than 10-15 minutes past my appointment time to see Dr. Franson. The staff is friendly and Dr. Franson is easy to talk to and explains everything in clear details.
    Laurie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very impressed with Dr. Sircar. He seemed more interested in helping me with my problem then the other podiatrist i have been going to for over a year here in Santa Maria. He has given me some hope that there might be something that can be done for me.
    Ena S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been coming here for about 2 years now and I always feel very welcome whenever I go to the office. Everyone is always so helpful and always make sure I'm taken care of. In addition, Dr. Franson is great! He always explains everything to me and lets me know of the different options I have.
    Jessica G.
  • Google
    University Foot and Ankle Institute
    5.0
    Very thorough testing and explanation of my issue. Also pretty prompt with both of my appointments which I greatly appreciate.
    Andrea G.
  • Yelp
    University Foot and Ankle Institute
    1.0
    Dr. Baravarian misdiagnosed a simple issue. I came back a week later to show that the "callus" he diagnosed was actually NOT, and in fact I could see/feel that a second issue was beginning to form in the same exact area. Well, they tried to charge me for this second visit and after refusing and requiring his admin to speak to the doctor, they obliged.

    Upon seeing me, Dr. Baravarian's first question/comment was, "Did you leave a review?" I told him no and that I wasn't planning to (until today which is months after I initially saw him and after I got a second opinion). He proceeded to lecture me about how to not tell doctors that they "misdiagnose". A word which at the time I never used, I simply wanted my issue resolved. He then took a look at the issue and proceeded to tell me the first was an issue. He insisted that what I thought was a second forming issue was in fact a callus. He then used this as an opportunity to confuse the situation and say the "callus" was what I had him look at the last time I had seen him, and that he didn't misdiagnose me, and that I was wrong. Upon seeing another podiatrist today, they're in fact both issues. In addition, Dr. Baravarian did not treat me whatsoever and told me to use a home remedy. The other podiatrist treated me with acid to immediately treat the issue. Not sure why Dr. Baravarian didn't do this on my first visit, I can only imagine it was because he wanted me back for multiple visits to make more $$. At the end of my second visit, Dr. Baravarian ended it by asking me, "so, how much do YOU think I should charge you today?". I replied with "nothing". He was pretty mad at my response, so I asked if I had an issue that he missed the first time around. Again, he quickly tried to confuse the situation, rolling his eyes at me and stormed out of the office condescendingly.

    Both visits were no more than 4 minutes. After my first visit with him, I actually recommended him to my wife as she was having issues with cracked heels while she was pregnant... They charged her $200 because they pumiced stone'd her heel (way more than our copay). Her visit was also no more than 5 min.

    Will never go here again.
    Omar N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very thorough testing and explanation of my issue. Also pretty prompt with both of my appointments which I greatly appreciate.
    Andrea G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m very happy to found him.
    His very professional listening to me
    Angela V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thought the appointment was thorough, and doctor well informed on the issue.
    Jane R.
  • Google
    University Foot and Ankle Institute
    5.0
    Friendly service every time I visit. Dr Fransen is thorough and on time with his appointments which is a blessing since other MD offices I have had to wait for 3 hour or more. It is a pleasure to patronize his office. I crushed my toes in a freaky home accident and I am being treated by Dr Fransen which is not my first office visit. It was good to know him and I felt comfortable because I had established a connection with his practice before the accident. He has been treating my mom 95 yrs old for 3 years now and we both see him regularly.
    Marsha C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love everyone in that office. And I love that they are on time!
    Cheralyn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They were great!
    ISAAC M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    ok service
    Richard J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great folks!
    Nancy D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    They fit me in between appointments so it was a quick visit. They wanted all my paperwork aligned with payment and it felt like that was the focus and not my foot.
    Anna M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have recommended the institute to a couple of people. Don't know if they called or not.
    Felicia R.
  • Yelp
    University Foot and Ankle Institute
    5.0
    My son had a recent surgery there and I cant say enough about the level of professionalism and client service.  The Doctor (Dr. Carter) was incredibly knowledgeable, kind and his response time to questions was faster than any other Doctor we have dealt with.  He was extremely kind and patient with my son who has a rare neurological disability which makes it difficult to communicate with him.  Dr, Carter was flawless and worked with my son to make him comfortable.  Everyone in the office who I encountered was kind, professional and patient with my many questions.  I highly recommend them.  Five star service!
    Laura K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Feeling better. Thanks
    Robert N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks!
    Meredith D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The care that I’ve received from Dr. Franson and his staffs, that includes the therapy department ... is one of the best I’ve gotten. They’ve helped me go back to walking normally again after my left bunionectomy. One caring and dedicated team ... and Doctor Franson .... he’s just amazingly great and wonderful.
    Regina C.
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