Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

16,089 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Amazing staff and Dr. Franson is very kind and has an amazing bedside manner, that is not as easy to find these days.
    Margarita V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks
    Bernadatte W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Baravarian is fantastic! Careful and considered as well as highly skilled and smart. I received excellent care in what was a more challenging case.
    Jenn B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Redkar is an amazing doctor. Everyone was so helpful, even when i needed to last minute reschedule. I have already brought my mom to see her and have recommended others as well. Thank you!
    Danielle R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Michelle P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guys are awesome
    Shie R.
  • Facebook
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff at UFAI Valencia are amazing. They are efficient and timely. He has amazing bedside manner and is truly concerned when you have an issue that you are being treated for. I am constantly recommending him when I hear people talk about foot problems. Thanks, Dr Franson.
    Margarita V.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Staff was great. Dr. Bob did an excellent job, and I'm pleased with the outcome. He was a bit eager to get the consult over at each visit. I had to call him back to ask questions. As in "Wait. I have questions!" as he was walking out the door. And I don't think I was taking up very much of his time, or being dense, or a pest. Perhaps he was overscheduled? But it happened more than once.
    Barbara G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appreciate the warm + professional treatment. Not nearly the unpleasant experience I was expecting! Thank you.
    Justine M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff and Dr Shin have been great. I just don’t like the phone answering system. Maybe it just takes time to get used to it.
    Anita A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank for the thorough and attentive care. Highly recommend and refer.
    Phyllis T.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I don’t have any additional comments, I’m satisfied with my physical therapy.
    My only comment isnt about the therapy, its about the phone system. I find it odd that you are not able to communicate directly with the office to reschedule an appointment or even leave a message.
    Lorraine H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love the care they have provided
    Gabriella R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No specific comments. Dr. Redkar and her staff are great, and would recommend them in a heartbeat to any of my friends who have foot issues.
    Farbod M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Everything was fast and efficient. The staff and doctor Carter took care of me.
    Selena S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guys are great! Will continue to use you.
    Marisa P.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I appreciate the time the doctor spent with me, he was very thorough and really helped me understand my issues.
    Erin H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is friend and helpful.
    Heather A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went great, maybe next time let the patient know ahead of time- no jewelry. I had just gotten a new piercing and could not remove the earrings; if I had known I wouldn’t have gotten them done (3 weeks prior) and would have waited. Also the nurse made it seem as if she was giving me a ‘free pass’ by not making me remove them which was a little annoying.
    Meredith P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Super happy with your team. Thank you
    Julie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. was great, staff was wonderful, appointments were on time.
    Linda S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guys are great. Wish I could call direct and not have to deal with the call center.
    Allison W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Louie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care and service!
    Jeanette C.
  • Google
    University Foot and Ankle Institute
    5.0
    Professional and personable interchanges made me feel comfortable and understood
    April W.
  • Google
    University Foot and Ankle Institute
    5.0
    Best Dr. office ANYWHERE.
    Chris C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service
    Ricardo B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was applying for the Temp Parking pass. I didn't know how to do it, I tried to do it via the computer. I spoke to the gal handling and she didn't seem to know how either (although later she said she told me and I insisted on doing via email). I asked her if she could check with some one in the office. This is a foot doctor and surely they did many before. Anyway it took way longer and a very troubled path. Erica's handling I felt was not up to par. When I said I could pick it up about 1+ weeks later 12:30pm after she told I NOW couldn't do it via email, I was unaware the office closed at 1pm. Just too many things going on. I get to the office at 1pm and it was closed and had to now wait another hour. I would think if you have an appointment close to closing time it would be up to the receptionist to remind the caller..."WE close for lunch at 1pm, so make sure you get here by then) That's my take. I like the doctor very much and I like his system, no problem there, just this one employee who I felt is "not on top of things in a service driven field. Thank you for this request.
    Regina F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin is the best. He cares, he communicates and always listens.
    Onofrio B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As a patient I appreciate medical explanations to my questions, and good communication, which is what I have received by all the doctors I have seen at three different facilities.
    Grace G.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I was disappointed that after surgery my foot discomfort did not improve I understand that there are other things that are involved but I might not have done it had I known
    Sarita B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I would like to know the cause of my current foot problem, or what the doctor might suggest is the cause. I thought I would never have another problem with my foot after my surgery 8 years ago. It was a fixed foot, and I've worn my New Balance shoes and orthotic inserts in them almost religiously, so I'm at a loss as to why I have the torn tendon. My only exercise is moderate walking, because I need a knee replacement on my left knee, so I can't walk as much as I'd like. Please don't tell me it's just old age, even if that's the cause. (Joke.) Thank you so much.
    Marcia B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional and personable interchanges made me feel comfortable and understood
    April W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good doctor and staff.
    Kaylin C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The entire staff is always very friendly and welcoming. I especially appreciate when I visit that I rarely have to wait past my scheduled appointment time.
    William M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Brisken is very thorough and wants a good outcome for his patients.
    Nancy C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Make sure both offices are on Google Maps.
    Peter L.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Nothing to add
    Rajeev T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great!
    Lauri K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thx
    Stephen M.
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