Patient Reviews of University Foot and Ankle Institute

I thought your office was fabulous. I thought the doctor was awesome. He listened to what I had to say. He didn’t just let it go in one ear and out the other. We had an actual conversation. He was running on time. I will definitely revisit this office and recommend it all the time. I can see why the doctors office recommends him.

It’s my first and, hopefully,only need for a podiatrist. My questions were answered. A game plan was made. I seem to be making headway.
The staff was friendly and efficient.
Dr. Franson was terrific!

Staff is friendly and well-trained. Appointments are usually on time. I realize there are extenuating circumstances at times that require rescheduling (my most recent appointment had to be rescheduled twice!), but generally I'm seen on my original appointment day and time. Dr. Franson is worth waiting for!

I felt the visit went reallly well with the doctor. Staff is friendly.

Feedback I would give is follow up. I had my feet casted for inserts and was never called on the status that they were not in yet due to a manufacture backlog or when they did come in no one called me. I had to call twice.
The doctor also ordered more inserts for my work shoes when I received my first inserts and I still have not received a call that they are in. This was before Christmas!

I am annoyed that I can get the toe fungus lacquer and cream more cheaply on the internet and you charged me full price. I was even more annoyed when I found out it was YOUR website. This should be rectified.