Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

10442 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very impressed with Dr. Sircar. He seemed more interested in helping me with my problem then the other podiatrist i have been going to for over a year here in Santa Maria. He has given me some hope that there might be something that can be done for me.
    Ena S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been coming here for about 2 years now and I always feel very welcome whenever I go to the office. Everyone is always so helpful and always make sure I'm taken care of. In addition, Dr. Franson is great! He always explains everything to me and lets me know of the different options I have.
    Jessica G.
  • Google
    University Foot and Ankle Institute
    5.0
    Very thorough testing and explanation of my issue. Also pretty prompt with both of my appointments which I greatly appreciate.
    Andrea G.
  • Yelp
    University Foot and Ankle Institute
    1.0
    Dr. Baravarian misdiagnosed a simple issue. I came back a week later to show that the "callus" he diagnosed was actually NOT, and in fact I could see/feel that a second issue was beginning to form in the same exact area. Well, they tried to charge me for this second visit and after refusing and requiring his admin to speak to the doctor, they obliged.

    Upon seeing me, Dr. Baravarian's first question/comment was, "Did you leave a review?" I told him no and that I wasn't planning to (until today which is months after I initially saw him and after I got a second opinion). He proceeded to lecture me about how to not tell doctors that they "misdiagnose". A word which at the time I never used, I simply wanted my issue resolved. He then took a look at the issue and proceeded to tell me the first was an issue. He insisted that what I thought was a second forming issue was in fact a callus. He then used this as an opportunity to confuse the situation and say the "callus" was what I had him look at the last time I had seen him, and that he didn't misdiagnose me, and that I was wrong. Upon seeing another podiatrist today, they're in fact both issues. In addition, Dr. Baravarian did not treat me whatsoever and told me to use a home remedy. The other podiatrist treated me with acid to immediately treat the issue. Not sure why Dr. Baravarian didn't do this on my first visit, I can only imagine it was because he wanted me back for multiple visits to make more $$. At the end of my second visit, Dr. Baravarian ended it by asking me, "so, how much do YOU think I should charge you today?". I replied with "nothing". He was pretty mad at my response, so I asked if I had an issue that he missed the first time around. Again, he quickly tried to confuse the situation, rolling his eyes at me and stormed out of the office condescendingly.

    Both visits were no more than 4 minutes. After my first visit with him, I actually recommended him to my wife as she was having issues with cracked heels while she was pregnant... They charged her $200 because they pumiced stone'd her heel (way more than our copay). Her visit was also no more than 5 min.

    Will never go here again.
    Omar N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very thorough testing and explanation of my issue. Also pretty prompt with both of my appointments which I greatly appreciate.
    Andrea G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m very happy to found him.
    His very professional listening to me
    Angela V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thought the appointment was thorough, and doctor well informed on the issue.
    Jane R.
  • Google
    University Foot and Ankle Institute
    5.0
    Friendly service every time I visit. Dr Fransen is thorough and on time with his appointments which is a blessing since other MD offices I have had to wait for 3 hour or more. It is a pleasure to patronize his office. I crushed my toes in a freaky home accident and I am being treated by Dr Fransen which is not my first office visit. It was good to know him and I felt comfortable because I had established a connection with his practice before the accident. He has been treating my mom 95 yrs old for 3 years now and we both see him regularly.
    Marsha C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love everyone in that office. And I love that they are on time!
    Cheralyn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They were great!
    ISAAC M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    ok service
    Richard J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great folks!
    Nancy D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    They fit me in between appointments so it was a quick visit. They wanted all my paperwork aligned with payment and it felt like that was the focus and not my foot.
    Anna M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have recommended the institute to a couple of people. Don't know if they called or not.
    Felicia R.
  • Yelp
    University Foot and Ankle Institute
    5.0
    My son had a recent surgery there and I cant say enough about the level of professionalism and client service.  The Doctor (Dr. Carter) was incredibly knowledgeable, kind and his response time to questions was faster than any other Doctor we have dealt with.  He was extremely kind and patient with my son who has a rare neurological disability which makes it difficult to communicate with him.  Dr, Carter was flawless and worked with my son to make him comfortable.  Everyone in the office who I encountered was kind, professional and patient with my many questions.  I highly recommend them.  Five star service!
    Laura K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Feeling better. Thanks
    Robert N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks!
    Meredith D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The care that I’ve received from Dr. Franson and his staffs, that includes the therapy department ... is one of the best I’ve gotten. They’ve helped me go back to walking normally again after my left bunionectomy. One caring and dedicated team ... and Doctor Franson .... he’s just amazingly great and wonderful.
    Regina C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff was very friendly.
    Julie W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well run office. Never kept waiting to see the doctor for more than a few minutes. I appreciate that.
    Linda J.
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