Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

10441 Total 1st Party Reviews
4.9 out of 5 Stars
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson not only took over my husbands care for a foot wound that was very stubborn in healing, he virtually saved his life with a surgery that stopped an infection that had become systemic. His bedside manner is impeccable and his listening skills are rare in the medical field. He pays attention to every detail and as a patient or family member you are not only consulted you are included in your care. If Yelp gave out 10 Stars Dr. Franson would get all of those and more. I could not give he and his staff a higher rating. I just wish he took care of more than feet! Rest easy; your feet could not be in better hands.
    Melissa H.
  • Yelp
    University Foot and Ankle Institute
    1.0
    Scheduled my appointment 1 week ahead in Valencia office so I wouldn't be double booked, arrived on time and was kept waiting 20 minutes while I watched 2 other patients who arrived after me get called back. Asked receptionist what was going on and she didn't know (mind you, I had already checked with her at 10 minutes past my appointment time so she knew I was waiting). She calls in back and tells me they're waiting for an exam room to be free - because they totally forgot about me! Then she asks me if I want to reschedule! Didn't even offer an apology for their mistake. I just walked out and will find another podiatrist with a front office staff that can manage patient flow correctly.
    Shawn B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service with Dr. Chan. Always a professional to the max!
    David J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This is my 2nd -great experience I’ve had w/Dr.Bob & the staff.
    We are so fortunate to have such a skilled surgeon & professional staff in our network .I highly recommend this institute.
    Katrina C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Dr Baravarian he is straight forward, and he is for the patients, now that’s a doctor
    Victoria J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You are all awesome and I have three podiatrists for different needs! I constantly recommend dr bob and grey and shout out the whole staff! Love seeing the nails of your awesome receptionists! :)
    Lindarea G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent! Everyone was terrific.
    Steven L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy with everything I experienced with your care. Thank-you very much.
    Scott O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly and well informative
    Gary S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have no comparator so I restricted myself to a 9.
    John L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Really an amazing experience and I can walk again!
    Steven L.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It would be nicer if the docs took the patients in order. I waited over an hour in a room, while I could hear doc going to rooms of those who arrived long after I did.
    Valerie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great. Thank you!
    Michelle G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Redkar is a great Dr. Very thorough and informative.
    Duane S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent treatment and foot care. No complaints.
    Patricia D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Seemed like the doctor was in a rush.
    Charles G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Hello, Dr. B, With all due respect, I think there is a flaw in the design of my custom brace. My ankle bone hurts way too much while/after getting my high arched foot into my brace/shoe due to the stiff plastic contour of the brace fitting like a second skin.and an ankle bone sticking out has to squeeze past said contour. For PRP patients couldn’t an adhesive pad be placed over the torn tendon area and the ankle bone ligament before the plaster of Paris is applied, so there’s a little breathing room for the sensitive areas not to be tortured getting into that brace & shoe? It’s not acceptable, considering I was expecting a comfortable custom brace to wear.
    I need another sponge pad along the Peroneal edge of my foot inserted. OR perhaps my PRP therapy has simply failed?
    I hate everything about Brace #2. I prefer Brace #1, which isn't correcting my gait. I’ve had enough of pain. Aidez-moi, Eileen Thomas
    Eileen T.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I come regularly. Service is always good.
    Sometimes have to wait too long in the room
    Norman S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Staff person when first coming into the room, didn't sound like he knew why I was there. Just to pick up and fit new orthodic shoe inserts. That's why I gave staff and 8.
    The Doctor is always great! Thanks
    Peter D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I've been a long term patient and my personal informatoon has not changed in all the years I've been coming to the practice. I wish there were a way to update medical records without having to rewrite it all. Other than that small thing, it's a great practice and I'd never go anywhere else.
    Mary T.
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