Patient Reviews of University Foot and Ankle Institute

I find the office staff very friendly and that helps to put me at ease. Having been to both offices both staffs are very good well trained.
The Dr. himself is very good at letting me know all the facts so I can make an informed decision. I like that

When calling to make an appointment or trying to get a hold of the dr, it would be nice the person answering, would actually givesthe msg or call back. I had this problem, I would call thinking I’m talking to someone in Santa Clarita but they’re actually in Santa Monica.

Dr. Sircar is a great doctor who made an outstanding effort in figuring out what was wrong with my right foot. He gave great advice for treatment and made sure that I follow up with him soon to check on my recovery.

The only problem was not being told by the doctor or surgery scheduler that if i need an implant in my foot that my insurance would not cover it. I only found our 4 days begore my surgery from the surgery center ,not the office, that it would cost me $3,200 if i got the implant. This should have been told to me from day one before i scheduled the surgery

I had quadruple bunion and neuroma surgery November 2017 and I have more pain now than I ever had before the surgery. I followed all post op instructions. I went to physical therapy. Dr. Baravarian says my feet look “perfect” in the X-ray but what good is that when my feet hurt so much!?

I asked for an application or whatever I needed to get a temporary disabled parking placard. I was told sure, but both the front desk and I forgot by the time I was given my paperwork and follow-up appointment. That was the only thing not perfect. But I was very happy with my overall experience and the care I received, as well as having my questions answered.

I asked for a copy of my x-rays for each appointment (4). I have an authorization form on file. On my last visit I spoke with Gissella who informed me that I need to fill out a new form for a new request. That is not what I had been told by the main office and front desk. Gissella statement was that it may be the standard for the office but not for her. She has quite an attitude about all of this and in my opinion is inappropriate. Additionally I was told that the xrays could be sent via email. Once again Gissella said that it is not true.

I feel it’s better to give patients details of what was done. I got vague details & had to ask at follow up appts, e.g. #of hardware &where, after surgery foot cleanliness, (I had blisters entirely cover bottom of foot n kids all the skin, the smell was embarrassing) what to expect at 2wk intervals to give patient hope in healing and realistic expectations that it’s a long post surgery healing sp patience is needed. At 10 weeks I can finally walk on my foot with a supportive shoe.