Patient Reviews of University Foot and Ankle Institute

Hello, Dr. B, With all due respect, I think there is a flaw in the design of my custom brace. My ankle bone hurts way too much while/after getting my high arched foot into my brace/shoe due to the stiff plastic contour of the brace fitting like a second skin.and an ankle bone sticking out has to squeeze past said contour. For PRP patients couldn’t an adhesive pad be placed over the torn tendon area and the ankle bone ligament before the plaster of Paris is applied, so there’s a little breathing room for the sensitive areas not to be tortured getting into that brace & shoe? It’s not acceptable, considering I was expecting a comfortable custom brace to wear.
I need another sponge pad along the Peroneal edge of my foot inserted. OR perhaps my PRP therapy has simply failed?
I hate everything about Brace #2. I prefer Brace #1, which isn't correcting my gait. I’ve had enough of pain. Aidez-moi, Eileen Thomas

Staff person when first coming into the room, didn't sound like he knew why I was there. Just to pick up and fit new orthodic shoe inserts. That's why I gave staff and 8.
The Doctor is always great! Thanks

I've been a long term patient and my personal informatoon has not changed in all the years I've been coming to the practice. I wish there were a way to update medical records without having to rewrite it all. Other than that small thing, it's a great practice and I'd never go anywhere else.

Waiting to hear back from you people that the prosthetic shoe devices in size 10 have arrived. My relief was dramatic after the doctor's treatment and the technician was very patient and helpful afterwards. Have not received a bill yet. Hope that goes smoothly with insurances. Thanks

I have been going here since March of 2017 I had great experience with my doctor and his assistants.
The last appointment on the 21st of March doctor Bob recommended more therapy and until now I haven’t heard anything.
On Friday I called to check the operator told me someone will call me and let me know what is going on about my therapy.
I waited until 3.30pm then I called again the operator told me Maria left. Without calling me so I have no answers I was asked to call on Monday.
So disappointed.
I hope I hear soon about my therapy.

I thought Dr. Franson and his staff were great. However, I felt I should’ve received a little more a explanation about my condition and how to help it. It would also be nice to receive a printed summary of my visit.

My orthodics are much improved. The staff members who helped me were SO
patient and kind. Dr. Briskin has improved the condition of my feet on many
occasions in the eleven years that I have been his patient. With sincere
appreciation,

Lynne Shapiro

After toenails were cut, staff member sanded down nails and rough spots. I bled on a toe and underneath foot. I left with 2 bandages to stop the bleeding. I don't want to get anyone in trouble, or lose a job, but just need to remind staff to be more gentle.