Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

10442 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I recommend people all the time. You have one coming this Friday.
    Gary D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always kind and efficient,
    Diane G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Carter was great. From the moment he entered the room, he was very professional but friendly. As a guy who often overlooks his feet, it is a little awkward to be sitting/laying in a very elevated chair and having another guy handling my feet. Dr. Carter was very calming and took the awkwardness out of it by casually conversing with me the entire time about mutual interests while also explaining what he was doing, and afterwards explaining what I could do to prevent a repeat. The nurse or physician's assistant who initially called me in to the exam room was equally professional. The first receptionist who checked me in and provided me with the paperwork to complete was friendly and nice. Unfortunately she did not return. Another receptionist took over for her and seemed to have a more abrasive personality. Her answers to my questions were curt and very short. She does not represent your practice as well as everyone else I interacted with.
    Sergio D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Arrived 15 minutes late after a 90+ minute drive from PV and had to wait another 90 minutes to be seen. Seems excessive but I NEEDED to be seen.
    Al O.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    my experience has always been good.
    Patricia R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I'm very pleased with the service given.
    Kristin G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Alls good!
    Joseph W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Your office and staff are always a pleasure to deal with.
    Haley M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Code for getting a discount with Jublia prescription is not valid for TriCare or Medicare. Patients who have this insurance should not be advised to call in with the code. I wasted a lot of time with this process.
    Alice L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    A good experience and I'll be back, once the evacuation allows me to come home.
    Elaine K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I like the x-ray machine
    Nicholas N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been seen by so many doctors about my foot and I felt like I was just wasting my time. This was the complete opposite! Dr.Franson and his staff are amazing at what they do and they go above and beyond. I felt like I was bugging them with a bunch of paperwork that I needed filled out for work/disability but they would get it done right away. They got me everything I needed and Dr.Franson explained everything that needed to be done for my surgery. Honestly I wish I would’ve gone when I first got my injury instead of wasting my time with other doctors.
    Thank you Dr.Franson and your amazing staff for everything you’ve done for me
    Fabiola C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly, efficient, and wait time is minimal.
    Adriana G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    no further comment
    Martin S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you- very very much. thank you
    Brenda J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    doctor and staff are excellent
    Carol J.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Dr. Briskin had a relaxed yet professional attitude that allowed me to feel relaxed during treatment but trusted his expertise. I also felt he listened to me to better understand what was needed.
    Michael B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr.Shin is a wonderful man who really knows what he's doing. He is cheerful and friendly and fun to be around, even when he is getting rid of whatever those things on the bottom of my foot are. likewise his staff.

    amy cox
    Amy C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really like how he took the time to listen to the problem I was having and made me feel good about how he would like to proceed. Way for professional and friendly that another doctor I went to for the same issue.
    Jamie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleasant experience with both Dr Briskin and the X-ray tech who was assisting. Questions were addressed. Would highly recommend!
    Judi S.
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