Patient Reviews of University Foot and Ankle Institute

I think x-rays should be shown & explained in greater depth with the patient to allow for us asking more questions. Instead of doc just talking with intern/shadow doc about it like the patient isn't there.

The only problem: the person who booked me in should have been told to take an X ray of my foot. Dr. Briskin was 45 minutes late and when he came to examining room - no XRay. Back to Square One. I was so delayed that day I missed a subsequent appointment. Two hours for a fifteen minute appointment.
I am NOT criticizing the care.

I have always had a positive experience with Dr Franson and all his staff including my last visit. The appointment system currently in place is absolutely terrible!!! Just let me call the office and make my appointment directly instead of multiple calls to a call center being treated like a brand new patient EVERY TIME I call!!!

I would highly recommend Dr. Justin Franson. I have been his patient since 2012. Most doctors that I have seen have had me in and out of their office quickly without really listening to my questions and concerns. Dr. Franson takes the time to listen and offer me solutions for my ongoing treatment. I feel he genuinely cares. He’s very friendly and approachable, which I feel is important in choosing a Dr. Also I’d like to add that his office staff is so kind and helpful. Michelle, Jennifer, Sabrina, Maria and Giselle have become like family to me. Thank you ALL for everything! I wish I could give you all 12’s instead of 10’s on this survey!!

I am a huge fan of Dr. Schwartz and everyone at University Foot & Ankle Institute. I feel that my feet are always in good hands. He is knowledgeable, helpful and always friendly. I am very satisfied with his help and will happily continue to be his patient.

This is the Podiatrist that my insurance company recommends. I've been here three times and I've never had a problem and always get into my appointment in a timely manner. The staff are professional and considering that they work with my insurance company that's a big plus. I would not hesitate for a second to recommend this office in Santa Monica on  Wilshire Boulevard.

I was glad to have found the University Foot & Ankle Institute as I was having trouble with a bone spur that needed attention. Dr. Franson located at the Valencia Office met with me and was very thorough. I also like to mention the online portal which allows messaging to the Doctor. Dr. Franson responded right away anytime I had a question via the portal. Great staff too.