Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

11225 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff and fabulous doctor
    Juana M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I appreciated the time Dr. Sircar took to explain the options available. His caring approach is a rare attribute these days.
    Roland K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Aways a great experience
    Bianca C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Scheduling over the phone is difficult and takes way to long. Over the last 2 years I've had several messages not returned at all when trying to schedule an appointment. Staff (Alex I believe) at the Simi Valley office is excellent! But, calling and getting to the Simi office line is near impossible when calling to schedule an appt. Probably out of your control, but the doctor turnover is a bit odd as I'm on my 3rs doctor already. All 3 have been great and nice, but continuity is preferred. And, more available days at the Simi office is needed to keep patients. Having a storefront office in a high exposure area is great, but then disappointing when it's only open 2-3 days a week.
    Thank you
    Douglas D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Helped my ingrown toenail with less pain than other doctors have provided me in the past
    Patrick L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    everyone here is very nice. You dont have to wait a week to see the Dr. and they get you in and out but you dont feal rushed. i had questions about somthing the after seeing the Dr i called they answered my questions rigght away, the Dr. even took the time to get on the phone and talk to me for a moment. Great Dr office!!!
    Kayla A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I find it frustrating that there is no direct phone line to communicate with the Valencia Physical therapy office for appointment changes.
    Jennifer K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a really great experience. The doctor was very helpful in outlining the options for my conditions.
    David H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    And my foot is healed
    Henry S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    couldn't be more pleased with the care.
    Kenneth R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Nathan G.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Inserts are working well.
    George S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a foot problem which needed to be taken care of right away. Tami was able to work me into Dr. Franson's busy schedule.
    Craig L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Courteous, friendly staff. Dr. Franson is always great.
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best office in Santa Clarita!
    Elaine B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My husband and I are always happy with everyone at the front desk, and in the back with Dr. Franson. For whatever reason, we waited in the waiting room for over 30 min. and then back in the room for another 10-15 before seeing Dr. F. Usually, my appointments have been much more on-time!
    Carol H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Redkar is a rock star! She has helped me immensely!!!
    Michael P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    i really like it there. great service. really nice staff. Carring doctor. frinedly.
    Carlos D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor explained everything and told me about all the possible treatments, assuring me he'd start with the least invasive. I'll definitely go back to UFAI when I need to.
    Jane D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great bedside manner!
    Joanie B.
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