Patient Reviews of University Foot and Ankle Institute

I’ve been seen by so many doctors about my foot and I felt like I was just wasting my time. This was the complete opposite! Dr.Franson and his staff are amazing at what they do and they go above and beyond. I felt like I was bugging them with a bunch of paperwork that I needed filled out for work/disability but they would get it done right away. They got me everything I needed and Dr.Franson explained everything that needed to be done for my surgery. Honestly I wish I would’ve gone when I first got my injury instead of wasting my time with other doctors.
Thank you Dr.Franson and your amazing staff for everything you’ve done for me

Dr.Shin is a wonderful man who really knows what he's doing. He is cheerful and friendly and fun to be around, even when he is getting rid of whatever those things on the bottom of my foot are. likewise his staff.

amy cox

I really like how he took the time to listen to the problem I was having and made me feel good about how he would like to proceed. Way for professional and friendly that another doctor I went to for the same issue.

My doctor was not only cheerful and knowledgeable, she made me feel very comfortable while she nurtured my feet to be as healthy as possible given their wear over the many years of playing basketball and tennis.

I greatly appreciate Dr. Redkar's expertise, outstanding care of my son's toe condition that needed treatment, professionalism, and caring, sincere manner. I admire and appreciate her medical knowledge and abilities greatly. This was our 3rd visit to her over the past few years, and she is consistently wonderful.

Dr. Ryan Carter is the best! It is awkward to have another guy handling your feet, but Dr. Carter explained everything that he was doing and how/when I might feel pain. Then he found items of mutual interest for us to talk about. Afterwards there was a little bruising, but three days later I was good as new. Almost everyone I interacted with was very pleasant except for one woman at the reception desk. The woman who checked me in for my appointment was friendly and welcoming. Unfortunately another woman took over for her, and the second woman was a little curt in her responses and was unfriendly.

I have not been using inserts that much, once I do get some extended time wearing them I’ll be making another appointment. This is also the reason I haven’t been responding to your inquiries, hard to give feedback when not using item !

Your X-ray technician also demonstrated how to put on the soft ankle brace. While x-raying my swollen foot I thought he was too rough and I told him so because he was not paying attention to me and was hurting me. When demonstrating the brace did it so quickly and sloppily I had had to remove it and figure it out for myself. He needs training in patient relations/ care, I think.

Well I’m still on my journey to regain the use of my feet without being in excruciating pain 24 hrs a day. I didn’t feel I could honestly complete your survey till I’d been to see Dr. Brisken a few times.
I’ve seen six other doctors before the last doctor (Dr. Chan) told my insurance Dr. Brisken is the only doctor that could possibly help me.
He (Dr. Brisken) has been very understanding of all issues, listening to me and explaining what could be causing them. He didn’t just throw out a guess, he got test done that gives us all a correct diagnosis, and now he’s given me a bit of hope that his first (and hopefully only) suggested resolution is inserts for my shoes to help correct my step.
How wonderful! To be able to stand on my feet without agonizing pain! To be able to stand up straight again with both feet firmly on the ground??? Amazing!!!
Only thing that comes to my mind is Thank You Dr. Brisken.
And all of you in that work with us in the office have been very helpful.