Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,484 Total 1st Party Reviews
4.9 out of 5 Stars
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I am presently walking pain free and grateful for the help. Many thanks!
    John M.
  • CustomerSure
    The whole staff at University Foot & Ankle Institute is wonderful!!
    Nathalie R.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a lifesaver! I walked in with a lot of foot pain and walked out pain-free. I was expecting to get diagnosed and come back for another visit, but Dr. Franson quickly determined my condition and fixed me on the spot. I was seen on time and the Valencia office staff made me feel very comfortable. Many thanks, UFAI Valencia!
    Amy G.
  • CustomerSure
    I always receive outstanding care in a efficient, timely manner with no waiting.
    Susan S.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    It was my first visit to Dr. Briskin and it was a very positive experience. He has an excellent bedside manner.
    Tia T.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I felt I was listened to when I had something to say. I appreciated the communication between the doctors and the Physical Therapist in relation to specific treatment and overall condition.
    Harry T.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I was very impressed with my experience at your office. From the quick appointment I got to the minimal wait upon arrival and the professionalism from the staff and doctor was all exceptional. I am very happy I chose your office although I didn't expect anything less really based off the amazing yelp reviews your office has ( my reason for picking your office). Thanks again :)
    Jamie L.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Thanks for helping me get out of pain and on a path to feeling better. After two weeks of physical therapy for Plantar Fasciitis, I am beginning to walk without pain.
    Danica P.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Dr. Volkmann was incredibly kind and compassionate. Thank you!
    Madison O.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    GREAT OFFICE STAFF, GREAT MEDICAL STAFF, GREAT DOCTOR!!! THANKS!
    Stanley W.
  • Yelp
    University Foot and Ankle Institute
    5.0
    The entire staff and Dr. Franson are exceptional. Everyone is professional, courteous, and provide excellent care. Great office and I wouldn't think of going else where for my foot/ankle care.
    Violet R.
  • Facebook
    University Foot and Ankle Institute
    5.0
    Great surgeons, wonderful treatment. Locations are easy to get too
    Mike C.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Really appreciate the treatment of my ankle from Dr. Morris.
    Myhoa H.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I love Dr. Gary Briskin, Gray O' Brien & the physical therapy staff in Santa Monica. Super nice people, and very helpful getting me back on my feet!
    Kira L.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I am not kept waiting. Communication is easy with all levels of staff. I love the reminders that are done via computer, in that there are a lot loose ends in my day, and the reminders help me stay organized without having to bother a human. I know that when I get home the computer will remind me of correct time or day etc.
    Sharon E.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I've already told Dr. Campbell that I think he's great. He listens to his patients and has a very cool, low-key approach that is genuine and comforting.
    Wendy V.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I appreciate Dr. Bavarian's super-quick responses to my email questions!
    Marylyn T.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I'm thankful that you have Saturday office hours. Making appointments is easy. OVERALL VERY VERY SATISFIED.
    Michael S.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    My experience with the team was wonderful. Thank you very much!
    Shirley F.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    My experience with UFAI has been nothing but positive! Your staff is truly responsive and very customer-oriented. My surgery experience was equally positive! Wonderful nurses and staff! I have actually recommended UFAI to several of my friends!
    Barbara S.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    The office staff and Dr. Campbell were very efficient, timely and professional.
    Susan S.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I always return to Dr. Briskin and UFAI because I know I will receive excellent treatment from Dr. B and the staff.
    Marilyn W.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I really appreciate the office flexibility, as I never know when my foot issue will flare up and I will need to be seen. It is unpredictable, so I am grateful that the staff works to get me in to see Dr Briskin!
    Nancy S.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Love Dr. Briskin! He was so reassuring and helpful. Had a fantastic experience!
    Shana F.
  • CustomerSure
    University Foot and Ankle Institute
    4.5
    I'll love you even more if I get my boot off tomorrow!
    Linda H.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I am so pleased with the quality of care I received from UFAI. The physicians and therapists are all extremely knowledgeable and caring. The practice is also efficient and organized, and made the whole process of therapy a breeze. Most important, they made my ankle feel better than new.
    Starelle D.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Everyone is amazing.
    Susan H.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I appreciate the promptness of your staff getting me in on time for my appointments. Everyone is knowledgeable about what they are supposed to do.
    Penny L.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    The staff is very honest and helpful. I never have to wait long (I am always a little early). They are helpful in every way.
    Penny L.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    PT Staff are very nice and knowledgeable. It took me a little time to understand how the PT was correcting my issue, but I think I've been cured!
    Terasa H.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    My feet don't hurt anymore!
    Kirk W.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Dr. Gary was terrific and numbed my toe before he did the procedure. It was absolute pleasure, with minimal pain and anxiety.
    Marcia C.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Suzanne and Cristel are both amazing. I have used them both in the past and will continue to recommend their services to others.
    Michele M.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    You guys are 3 for 3 on surgeries for me. Thanks so much!
    Paige K.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Very satisfied!
    Pearl W.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Alex was extremely careful with my foot during the MRI. I appreciated that very much.
    Susan C.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I appreciated that Dr. Yau called me back quickly after I left a message and he then made time to see me that day.
    Virginia B.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I couldn't be more satisfied. My procedure went better than I anticipated and my followup care has been great.
    Randell S.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Doctor Franson and the whole staff have been awesome every step of the way! I recommend them to all my family, friends and co-workers every chance I get! Thanks Dr. Franson and UFAI staff!!!!
    Robert B.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Dr. Franson is my doc and I have had four surgeries. He fixed my toe, as my bones were not healing. He put his heart into fixing me up!
    Melody G.
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