Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

10442 Total 1st Party Reviews
4.9 out of 5 Stars
  • Google
    University Foot and Ankle Institute
    5.0
    I always receive outstanding care in a efficient, timely manner with no waiting.
    Susan S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I had my first appointment with Doctor Tanler J. Volkmann. I have been having issues with the bottom of my feet, sensitivity and with a discoloration of one of my toe nails.

    In addition, I have always been plagued with squared off toe nails and the issues created by "ingrowns".

    I was LAPD for a long time and worked motors. I have seen my fair share of Foot and Ankle specialists with more well known "acronyms".

    Looking back at the past 30 years, I just wish I would have known about the UFAI and Doctor Volkmann, he was way too young then, but I would have at least had some "better" relief from the staff if they had existed at that time.

    The thing I know for certain is I hate to be "sold".

    Doctor Volkmann was straight forward and shot from the hip. He explained to me the issues and told me how to correct the problems. Some of the items I would be able to do on my own - stretching etc. The other items would have to be taken care of on an outpatient basis.

    It was comforting to see how clean and kind the operation was. I appreciate honesty and will tell everyone I know about my positive experience!!!

    My Feet Thank You Doctor Volkmann...
    Tiernan M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Great staff!  I saw Dr Yau who was awesome.  Great "bedside manners".  The entire staff and Doctors here are above par - you seldom have a wait, very efficient office.  Dr Yau has a conservative approach which I like.
    Deb M.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I was impressed and happy to know I could see the doctor the same day I needed! Very efficient and professional! I've already recommended UFAI to several family and friends for their future reference.
    Ani M.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Great staff who put up with my questions and bad jokes. Hope I will not have to return, but if I do have foot problems again, I will go back to these folks.
    Eric F.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Everyone at this group is awesome!!
    Helena O.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Very satisfied, and will definitely recommend to friends and family!
    Pauline M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I can't say enough about how professional and capable and kind the staff is. I was in pain from damage to my foot from a previous bone break that was not properly taken care of by another Doctor. Dr. B ran the appropriate tests and then performed surgery, all in a timely manner. I am no longer in constant pain and have not felt any pain since the surgery. Highly recommend them!!
    Nancy H.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I have been seeing Dr. Franson and Dr. Yau for more than a year for different problems.  The most recent occurred on the Saturday of Labor Day weekend.  I fell at home and broke my ankle.  ON Monday (Labor Day), evening, I contacted the answering service at the office phone number.  I was immediately connected with Dr. Franson.  He was very concerned about my injury and immediately made a work in apt for the next day and proceeded to set up everything needed for my surgery the following day.  I informed him that I was scheduled to leave for vacation the next day (Thursday), however due to the extent of the injury, my flight was postponed to Saturday with Dr. Fransons ok.  He put me in a boot with the absolute promise of "no weight baring" during the week of vacation, set me up with a knee scooter and printed a letter to the TSA explaining my need for Ice packs on the plane.  Upon my return from vacation, Dr. Franson enthusiastically  inquired about my vacation and if everything and gone okay.   He and his entire staff have been absolutely wonderful.  From Michelle at the front desk to Gisela (just love this girl to pieces) in Xray to Sabrina setting up the surgery, I KNOW I'm in good hands.  I will continue to visit this office and HIGHLY RECOMMEND to everyone I know.

    My daughter will be having ankle surgery with Dr. Yau in  a couple of weeks.  I didn't hesitate to suggest she visit this office when she started experiencing problems.  The staff has worked with us to make our appointments together as we live about an hour away.
    Joan A.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I decided to make an appt. here after reading the Yelp reviews after I was unsatisfied with my local podiatrist. I have had nothing but a great experience here. My first visit I felt like they really took care of me. Knowing I live 2 hrs. away, they ensured I got everything I needed before I left town. They put me in an aircast boot for my injury, arranged for knee walker, molded my feet for orthotics, filled out my paperwork for my handicap placard and let me I could take care of that at the AAA office less than a mile away. I didn't have to wait long at all to be seen and Dr. Franson and his staff were super attentive.  I've been back two other times and appreciate Dr. Franson's patience and caring attitude.
    Diana S.
  • Google
    University Foot and Ankle Institute
    5.0
    Excellent and professional service form each doctor. From simple procedures to complex surgeries the doctors work for the betterment of the patient, The staff of nurses and patient care specialists are professional and knowledgeable in their specialties. My experiences have always been successful with my treatments. I recommend them highly.
    Jim L.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are awesome. He's real patient and thorough. Excellent bedside manner. Really cares and listens to everything you say. Super nice and very professional. Simply the best!
    Oscar D.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I always come here and see Dr briskin to get my orthotics he's a wonderful doctor great bedside manner doesn't play any games doesn't try and sell me anything. We get right to the point and we get it done my time is very valuable and I appreciate that Dr briskin appreciates that. I used to go to the other foot doctors to get orthotics and they would have me coming back for like 5 different visit they would tape my foot one week they would do this they would do that they would keep billing my insurance and it would make me so angry. they never do that at this office I recommend this office and dr. Briskin to all my friends and I've been going there for 6 years and I'll continue going there
    Eric A.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I saw Dr. Jason Morris in the Santa Monica office. I was afraid I was losing my BIG "pretty" toenail and it was hurting like hell. Terrors of terrors! Right in the middle of summer sandal season. Dr. Morris confirmed my fears and gave me a couple of options. In the end, he helped me make the tough choice: the nail had to come off -- it was destined to die and be reborn. His calm, caring demeanor helped me through the "exorcism" of the dead nail that day, and his follow-up was thorough and caring.
    CJ S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Baravarian is great.  He pays attention to what you say and the medical techs are impeccable and nice.  All around a well-run office.  He solved a tricky, painful and somewhat mysterious ankle problem for me three years ago and it hasn't come back but I still go back to him for orthotics.
    Susan C.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Braxton Little, my podiatrist, was very professional, diagnosed me with plantar's faciitis
    and then made a set of orthotics for me.  After two bouts of the plantar's fasciitis previously, since i got the orthotics I've never had another flare up with it.

    Gray O'Brien, the owner of the physical therapy section and head physical therapist heads an extremely competent team of physical therapists.  They are all efficient and pay close attention to your progress.  They were able to answer the questions i had for both sets of sessions I had, one for therapy for plantar's fasciitis and the other for a sprained ankle.  I have a lot of confidence in the therapists and would definitely go back if needed, as I did before.
    Karen B.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I am doing an update on my last review as I now have considerable time spent with Dr.Briskin and office. I was expeiencing foot and ankle pain that progressed for several months before I went to see Dr, Briskin.He took a conservative approach ( which I like) with PT first .After a few weeks and still some pain he wanted a MRI of my ankle. I said no way, I'm not going in that. He said he had one that only the foot goes in. I agreed , went to the Santa Monica center and sure enough onlly the foot went into the MRI. The staff there was great, kind compassionet, and made every effort to make me comfortable. The MRI revealed several areas of concern that I will be dealing with Dr.Briskin.I feel confident he will take care of my foot problems.

    The staff in Manhattan Beach are helpful and friendly. Tom especially always asist me with my needs. He is always smiling and a busy little bee assisting patients. Nancy at the front desk is very helpful too,I needed additional information that she readly furnished for me on two occasions.Some of what I needed was to come from another office, when I did not receive it, she was right on it and seen to it that I did.
    I can only say if you have foot or ankle problems this is the place to be. I will continue to post as time goes on with my care. If anything changes I will let you know.
    Josey V.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin and his staff make going to the doctor a simplistic and pleasurable experience. With two teens, both involved in competitive athletics (football and gymnastics), we have sought medical care for feet and ankle injuries on multiple occasions. Each time we have been out of the office in less than 45 minutes. Dr. Briskin is warm, friendly, and knowledgeable and always take the time to listen and evaluate the injury.
    Alison S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Here's the challenge......find a better doctor's office with the professionalism and caring service that even comes close to Dr. Briskin's team and the entire staff off UNIVERSITY FOOT & ANKLE INSTITUTE. I assure you....next to impossible. I cannot say enough about how well I was treated, diagnosed, and taken care of. THANK-YOU, DR. BRISKIN.
    Stan W.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin was wondering in treating my daughter. He has a wonderful bedside manner and just a great disposition. I highly recommend him.
    Kelli B.
Now viewing 6881 to 6900 of 10442