Patient Reviews of University Foot and Ankle Institute

The problem is trying to get an appointment after my first visit I had a follow up appointment which I had to cancel as I had an accident that day my friend finally managed to get another appointment on 11/19 when we got there were informed that they had no record of me and no Dr. was available i do not want to complain but in addition to my original problems I developed some very painful toe problems I went to urgent care and was told to follow up with you specially as I am Diabetic I am supposed to take care of my feet so another look might be helpful i am also 78 years old and do not get around so well anymore and my friend has to take me to your office which involved taking time off from work and for what I am still in pain, well you asked my first visit with Dr.Johnson was perfect but since then I received no help

The only thing that really bothered me was the lady who was working the front desk . Being that it was my first time at the office , she was rude and didn’t communicate very well .

When I would ask her a few questions she had a sarcastic answers .

Not only with me but with everyone else that was there that day .

Maybe she was having a rough day , I’m not sure but the rest of the staff was very pleasant .

Dr. Briskin is probably one of the 2 best podiatrists I've ever seen. However, he put me in the hands of his assistant on my first visit to probe around in my foot the same way the emergency doctor did, with no result, even though I was telling her where the foreign body was. It was very large & painful. This left me to walk around on my foot, while waiting to get the MRI (which took along time because of what was & still is happening in my life). Causing the wood to dig deeper into my foot which was not good. I have a large scar which is still painful. I still wonder if it is all out of my foot. That said, I have faith in Dr Briskin who, in the end, listened to me & removed it fairly easily. He also diagnosed an issue I've been complaining about for nearly 30 years that everyone else overlooked or dismissed & subsequently ignored as unimportant. It is my deep hope that he can & will resolve this painful issue. I have confidence in Dr. Briskin's knowledge & abilities which gives me encouragement. Thank you.

After only a few minutes waiting. Dr. Briskin is probably one of the 2 best podiatrists I've ever seen. I have faith in Dr Briskin who, listened to me & removed an enormous chunk of wood lodged in my foot, fairly easily, after the Cedars Emergency Room bungled it 4 days prior. He also diagnosed an issue I've been complaining about for nearly 30 years that everyone else overlooked or dismissed & subsequently ignored as unimportant. It is my deep hope that he can & will resolve this painful issue. I have confidence in Dr. Briskin's knowledge & abilities which gives me encouragement. Thank you.

I didn’t receive this survey, when I saw Dr.Bob, it was my first time seeing someone, after Dr.Redkar left. I would not return if he was the only other podiatrist there. He basically threw a tantrum at the staff, a loud one, for myself and other patients to hear. It was appalling behavior, and incredibly unprofessional. Fortunately, I was able to see Dr. Brisken, and was happy with his care. And did return.

The doctor breezed in and breezed out and didn’t leave much time or space for questions. I get that he does this every day, and it’s all very simple, but it was new to me, and everything was very very rushed. Afterward I didn’t feel I had a clear understanding of the issue and didn’t think I was totally heard. He was very nice and friendly though.

I waisted a trip to the office for pick up. The girl who initially helped me insisted to sell me a pair larger than my size. I told her no, im an 8 &1/2. Not 9 %1/2.!
My shies c a n e in too large sliping off of me!
But the service of Paige and the other lady helping me wea Excellent service. Paige g I es beyond and above!

I had to call multiple times to the office and my insurance for the preauthorization. The receptionist told me that the medical assistant was going to call me back to answer my questions. She / He did not call back. No one from the office called me back to schedule an appointment after the preauthorization was approved. The admin staff is doing a disservice to the Doctor’ s good work.