Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

11226 Total 1st Party Reviews
4.9 out of 5 Stars
  • Facebook
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff at UFAI Valencia are amazing. They are efficient and timely. He has amazing bedside manner and is truly concerned when you have an issue that you are being treated for. I am constantly recommending him when I hear people talk about foot problems. Thanks, Dr Franson.
    Margarita V.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Staff was great. Dr. Bob did an excellent job, and I'm pleased with the outcome. He was a bit eager to get the consult over at each visit. I had to call him back to ask questions. As in "Wait. I have questions!" as he was walking out the door. And I don't think I was taking up very much of his time, or being dense, or a pest. Perhaps he was overscheduled? But it happened more than once.
    Barbara G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appreciate the warm + professional treatment. Not nearly the unpleasant experience I was expecting! Thank you.
    Justine M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff and Dr Shin have been great. I just don’t like the phone answering system. Maybe it just takes time to get used to it.
    Anita A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank for the thorough and attentive care. Highly recommend and refer.
    Phyllis T.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I don’t have any additional comments, I’m satisfied with my physical therapy.
    My only comment isnt about the therapy, its about the phone system. I find it odd that you are not able to communicate directly with the office to reschedule an appointment or even leave a message.
    Lorraine H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love the care they have provided
    Gabriella R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No specific comments. Dr. Redkar and her staff are great, and would recommend them in a heartbeat to any of my friends who have foot issues.
    Farbod M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Everything was fast and efficient. The staff and doctor Carter took care of me.
    Selena S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guys are great! Will continue to use you.
    Marisa P.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I appreciate the time the doctor spent with me, he was very thorough and really helped me understand my issues.
    Erin H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is friend and helpful.
    Heather A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went great, maybe next time let the patient know ahead of time- no jewelry. I had just gotten a new piercing and could not remove the earrings; if I had known I wouldn’t have gotten them done (3 weeks prior) and would have waited. Also the nurse made it seem as if she was giving me a ‘free pass’ by not making me remove them which was a little annoying.
    Meredith P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Super happy with your team. Thank you
    Julie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. was great, staff was wonderful, appointments were on time.
    Linda S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guys are great. Wish I could call direct and not have to deal with the call center.
    Allison W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Louie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care and service!
    Jeanette C.
  • Google
    University Foot and Ankle Institute
    5.0
    Professional and personable interchanges made me feel comfortable and understood
    April W.
  • Google
    University Foot and Ankle Institute
    5.0
    Best Dr. office ANYWHERE.
    Chris C.
Now viewing 7101 to 7120 of 11226