Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,348 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Grateful for Dr Franson and the staff for getting right to the solution of my visit. I was pleasantly surprised at the cost of my treatment. Thank You
    Bryan H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable and doctor and staff were very professional.
    Mee K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been so happy with everything and I’m really hopeful for my future once I recover from my next surgery. Thank you Dr. Franson
    Emily C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They are professional and courteous to their patients.
    Maria S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We love Dr. Franson and the staff is always helpful and kind.
    Kara K.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I was really pissed about that questionnaire that I was supposed to take on my cell phone.

    I don't mind writing things out -- on paper, but I am old and I don't know how to use a cell phone. Luckily for me, my husband did it for me.
    Myra F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff is super. Love Dr. Nalbandian. She is caring and a pleasure to talk to.
    Michelle G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Linda M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All good!
    Elva S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Y’all are the best! So friendly, helpful, and easy to book appointments :)
    Lauren E.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Had a brief meeting/exam with Dr. B. on Oct 6, but surgery will not be done until Dec 9.

    Ask my opinion after that.

    Ken
    Kenneth K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very clear, thoughtful, and timely scheduling and treatment.
    Daniela M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always enjoy my visits with Dr. Franson and appreciate the care he provides.
    Anna E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor made my visit an enjoyable occasion and I will definitely refer friends and family to him in the future
    Victor B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My issue was completely resolved and the doctor was a great communicator.
    Sean M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Johnson and his staff are exceptional! I am so incredibly thankful to have them in Santa Barbara, as my trips down to L.A. locations were a hardship on us. Dr Johnson was totally knowledgeable about my very painful foot issue, provided an immediate solution that has worked for months now, and was professional, caring, and friendly! A wonderful combination of exceptional care and awesome customer service! Thank you so much, Dr Johnson, and an enthusiastic welcome to Santa Barbara!
    Barbara B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel very well. Dr. Kelman took the time to fully understand my condition and my lifestyle and offered great solutions.
    Brian M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    LOVE the facility- the Dr Franson and his staff are absolutely THE BEST!!
    Easy to make appointment/ not much of a wait (although it would be WORTH IT) I can't imagine going anywhere else - been here for 18+ years
    Melody U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman has been terrific with his treatment and care! My only thought would be to try and be more punctual with the appointment time. Not a big deal.
    Dana R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Nalbandian is knowledgeable about cutting edge treatment for my condition and explained things well. She was receptive and was empathetic to my needs and requests.
    The office credit card machine seems to always have issues. Seems like an outdated deliverable. It would be nice to pay online before my visit or have the option to pay my co-pay online.
    The office staff are always really kind.
    Kelly R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was so great. She really listened to you!
    Lauren W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Johnson saved me from so much pain no matter what shoes I wore. Starting with removing the painful callouses then onto new orthotics.
    He patiently helped me choose shoes that were appropriate for my feet (which also affects by back)!! I have full confidence in Dr. Johnson!!
    Sharon B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone shows kindness and willing to share information about the process
    Mary F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    SHARON P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Gina is very very nice, caring and professional. She is friendly and makes her patients feel comfortable.

    The Front Office staff is also very nice, friendly and professional. I would definitely refer my friends to see Dr. Gina.
    Marie E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Team is great!!
    Janet C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a wonderful experience. Thank you for being great!
    Jeffrey B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Problem was solved. Painless.
    Erica F.
  • Google
    University Foot and Ankle Institute
    5.0
    I’ve been so happy with the expertise, patient care, and recovery so far. I have one more surgery to go and am really hopeful to be back to active life! Thank you Dr. Franson.
    Emily C.
  • Google
    University Foot and Ankle Institute
    5.0
    I have been a patient for many years. The service is always professional and prompt. University Foot and Ankle will continue to be my one ,two foot stop. Keep up the good work guy's and stock the shelves with the Rocking Orthotics.
    Cy D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Exceeded my expectations.
    Julie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guy's are Awesome, have a safe and Blessed Happy Thanksgiving ☺️
    Celeste Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Konstanze S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love the entire staff who is always polite and nice. Dr. Franson is highly professional and knowledgeable, he always shows care and interest in his patients. I already recommended Dr. Franson to a few of my friends.
    Hanna L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    From a pain of 9 to a 3
    Curt G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr is excellent… office staff is super organized and could not he nicer..
    Kathleen A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Foot hurts quite a bit after the injection.
    Jeffrey J.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The custom made shoe inserts are very helpful. My one complaint is that the office told me I could come by and a technician would fit them (I was busy in court as a judge), but when I got there, I was told doctor had to fit. Doctor. Bob not there. I just took the inserts.
    Charles L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and caring.
    Jalal B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson took the time to look at my toe and made sure it was healing correctly. When he cut my toe nail down he said it wouldn’t hurt but it was really painful. Loved the fact that you don’t require masks anymore and the front desk was really nice and efficient etc
    Debi S.
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