Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,483 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I felt fine but don't like long surveys.
    David R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great patient care
    Richard A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with Dr Gina G went extremely well she took time with me and explained clearly my treatment and therapy l need to follow too very one my injury, I was very happy with Dr G and will continue my treatment and recovery because of her professional care and caring for my injury.Michael O’Shea
    Michael O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman answered all my questions in easy to understand detail so now I understand better what is going on in my feet.
    Jo K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always great visiting this office and Dr. Jafary and all the staffs were really caring and right to the point . Thank you UFAI , you guys are the best .
    Siamak T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin was great! He gave me a lot of personal attention and was able to get me a stem-sell injection in my ankle. I could not be more pleased!
    Eric W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The front desk staff were not particularly welcoming, but once I had made it through to see the doctor my experience was more positive.
    Ruth R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Clean and pleasant waiting room.
    Ramon G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary and staff are the best!
    Michael F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Gray O Brien is really good. He’s the PT.
    Joan P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very satisfied so far with treatment I’ve received. My doctor gives me the individual time and cares for my health.
    Yesenia B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had been to two other specialists - including Cedars Sinai - and this visit and evaluation of my problem was the most thorough.
    Jud W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are amazing.
    NICHOLA P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for your professionalism.
    Vilma M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr Kelman & the staff
    Zsuzsanna R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Staff were helpful. Doctor was patient.
    Roberta R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you.
    Michael N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary took really good care of me. He axplains everything I ask him in details.
    Adel H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Cynthia A.
  • Google
    University Foot and Ankle Institute
    5.0
    !Dr Jafary and staff are the best!
    Teresa F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been happy with my treatment from Dr. Franson, and I would recommend him without reservation.
    Carolee K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything is always great in the office. Whether a it’s Frandson or Jafaray, they always seem to do their best to keep me running. Make me healthy to continue to do what I love.
    Bryana V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks for excellent service , I am glad I chose your office
    Vahideh M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very confident!
    Lillian B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson quickly identified my issue and moved forward with treatment. Tami at the front desk quickly followed through and got back to me on my post visit questions.
    UFAI is customer service! I wish all businesses were like this.
    Samuel M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Warm reception from the staff the moment I walked in!! Dr. Jafrey has an exceptional demeanor. He is kind, empathetic and very trustworthy. I felt at ease immediately and knew he was the doctor I wanted for my surgery without any hesitation. I am thankful for him and his expertise!!!
    Doreen G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is friendly, supportive, and professional. The office staff is also helpful, and courteous. They provide a pleasant overall experience.
    Teresa B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman is knowledgeable and helpful. Can’t ask for more. Highly recommend.
    Ruby H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was my first time to the new office and I really liked the new office. My appointment was fast but thorough.
    Robert E.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Everyone was friendly, helpful, and very professional.
    Diane W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson always explains everything very well. The staff are efficient and friendly. I never have to wait more than a few minutes to be seen
    Sharon K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great!
    David P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well cared for…professional & knowledgeable…
    Shiela J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciated the way both Dr. Johnson and the woman at the desk took care of me.
    I really liked that Dr. Johnson took x-rays of both my feet, even though my problem was only one foot, and showed them to me adding explanations. I liked that Dr. Johnson recommended two brands of shoes I might wear to help my condition. The shoes allowed me to walk. I liked that he had visited the PT facility he recommended. The PT person was wonderful and skillful, knowing what to do for my not-so-usual condition (attached facia). Thank you.
    Sharon S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was great, it’s a 3 month old injury. We are traveling across the US until the beginning of December. The ankle brace may or may not help with the pain on my left lateral mid foot. The brace is sort of cumbersome & bulky with shoes. Hoping to dedicate some time with it when I’m home, but being the Holidays I’m not sure. But will definitely try it
    Laura D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone in the office was kind and knowledgeable. Between the quick wait time and the help with the billing department and the personalized attention from Dr. Nalbandian, we were very satisfied with our choice to come to UFAI.
    Theodore W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    On time and Dr. Gina knows her “stuff”
    Russell B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is always so attentive to my condition.
    Jerry F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    all was great
    Thomas B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Dr Franson and his staff…
    Dr Franson is amazing… I have referred many of my friends to him… The office staff is very organized… Anytime I have had paperwork I needed to give my work; they have quickly gotten it done, with no problems…
    Rose T.
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