Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,485 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor made my visit an enjoyable occasion and I will definitely refer friends and family to him in the future
    Victor B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My issue was completely resolved and the doctor was a great communicator.
    Sean M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Johnson and his staff are exceptional! I am so incredibly thankful to have them in Santa Barbara, as my trips down to L.A. locations were a hardship on us. Dr Johnson was totally knowledgeable about my very painful foot issue, provided an immediate solution that has worked for months now, and was professional, caring, and friendly! A wonderful combination of exceptional care and awesome customer service! Thank you so much, Dr Johnson, and an enthusiastic welcome to Santa Barbara!
    Barbara B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel very well. Dr. Kelman took the time to fully understand my condition and my lifestyle and offered great solutions.
    Brian M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    LOVE the facility- the Dr Franson and his staff are absolutely THE BEST!!
    Easy to make appointment/ not much of a wait (although it would be WORTH IT) I can't imagine going anywhere else - been here for 18+ years
    Melody U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman has been terrific with his treatment and care! My only thought would be to try and be more punctual with the appointment time. Not a big deal.
    Dana R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Nalbandian is knowledgeable about cutting edge treatment for my condition and explained things well. She was receptive and was empathetic to my needs and requests.
    The office credit card machine seems to always have issues. Seems like an outdated deliverable. It would be nice to pay online before my visit or have the option to pay my co-pay online.
    The office staff are always really kind.
    Kelly R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was so great. She really listened to you!
    Lauren W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Johnson saved me from so much pain no matter what shoes I wore. Starting with removing the painful callouses then onto new orthotics.
    He patiently helped me choose shoes that were appropriate for my feet (which also affects by back)!! I have full confidence in Dr. Johnson!!
    Sharon B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone shows kindness and willing to share information about the process
    Mary F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    SHARON P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Gina is very very nice, caring and professional. She is friendly and makes her patients feel comfortable.

    The Front Office staff is also very nice, friendly and professional. I would definitely refer my friends to see Dr. Gina.
    Marie E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Team is great!!
    Janet C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a wonderful experience. Thank you for being great!
    Jeffrey B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Problem was solved. Painless.
    Erica F.
  • Google
    University Foot and Ankle Institute
    5.0
    I’ve been so happy with the expertise, patient care, and recovery so far. I have one more surgery to go and am really hopeful to be back to active life! Thank you Dr. Franson.
    Emily C.
  • Google
    University Foot and Ankle Institute
    5.0
    I have been a patient for many years. The service is always professional and prompt. University Foot and Ankle will continue to be my one ,two foot stop. Keep up the good work guy's and stock the shelves with the Rocking Orthotics.
    Cy D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Exceeded my expectations.
    Julie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guy's are Awesome, have a safe and Blessed Happy Thanksgiving ☺️
    Celeste Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Konstanze S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love the entire staff who is always polite and nice. Dr. Franson is highly professional and knowledgeable, he always shows care and interest in his patients. I already recommended Dr. Franson to a few of my friends.
    Hanna L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    From a pain of 9 to a 3
    Curt G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr is excellent… office staff is super organized and could not he nicer..
    Kathleen A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Foot hurts quite a bit after the injection.
    Jeffrey J.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The custom made shoe inserts are very helpful. My one complaint is that the office told me I could come by and a technician would fit them (I was busy in court as a judge), but when I got there, I was told doctor had to fit. Doctor. Bob not there. I just took the inserts.
    Charles L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and caring.
    Jalal B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson took the time to look at my toe and made sure it was healing correctly. When he cut my toe nail down he said it wouldn’t hurt but it was really painful. Loved the fact that you don’t require masks anymore and the front desk was really nice and efficient etc
    Debi S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office, staff, and doctors
    Erik K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We felt very comfortable and our issue was resolved with professionalism.
    MILAN S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are terrific; Dr. Franson is not only a highly skilled surgeon, but he's a really nice guy. All doctors say they care about their patients, just as everyone who goes to the dentist promises they've been flossing. But Dr. Franson doesn't have to say he cares, he shows it. I feel very fortunate to be his patient.
    Douglas L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great everyone there .
    Timothy J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for everything.
    Cherrie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff, great Doctor
    Cecilia C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Fransen and the entire staff are always very professional. He is the only person that has been able to help me with my toenail that I have been trying to grow for 10 years. I always recommend him to my friends and family. I thank everyone for giving me hope when I thought there was no hope left!
    Debbie C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Dr. Abandiyan is amazing when she cushioned my foot with sort of KT tape.
    Amarpreet K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was completely positive
    Jennifer Z.
  • Google
    University Foot and Ankle Institute
    5.0
    My husband and I both see Dr Briskin in the Santa Monica location. We always get great care from him and his staff!!
    Carlene M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive experience. Correctly diagnosed and the treatment plan was effective.
    Patricia O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    William B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    After 2 years of Would not to anyone else
    Ron W.
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