Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

16,004 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It's rare to find front-office staff that is friendly, fast, and good. Dr. Franson is also the best at what he does. He has a way of listening, reflecting, analyzing, and communicating clearly. I've never had a bad experience here and am very thankful to have UFAI make my day to day life pain free.
    Ryan Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My mom and I always have a wonderful experience with Dr. Redkar and staff. Dr. Redkar is very thorough and my mom always walks out with happy feet.


    With much appreciation and gratitude...
    Billie A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone at this office was very nice and professional. The doctor was very thorough and helpful.
    Veronica P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    it was super easy, doctor showed up, did the exam, the staff came in and took measurements for insole. Procedure was explained. Overall a good experience
    Megan V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Second time at UFAI
    Dr. feldman is personable and explains condition and treatment
    Good experience
    Margaret G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor was very prompt and helped me with my foot problem.
    I have recommended you to my friends.
    Heidi A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Briskin gave me great advice, gave me exercises to do and helped me find a physical therapist. He is a very good podiatrist doctor and I encourage patients with plantar fasciitis to see him.
    Laurie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is always kind & listens well. It was a Positive experience.
    Elva S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent so far.
    Richard C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and knowledgeable staff. My foot is out of pain!
    Jennifer F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Satisfied with the service
    Merisa C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Dr Feldman was the first practitioner to ask for the original MRIs done of my feet and request new ones. He is providing me with cortisone shots based on what he saw. The shots are much easier to take than others done which were directly into my heels from below. I’m hoping for positive long term results and am going for followup treatment.
    Elizabeth Z.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his entire staff have always been great! Ive had three surgeries and physical therapy over the last 3 years and I really couldn’t be happier with the care I have received there.
    Lori H.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Kelman is incredible!
    Amanda M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Dr. E. McGrath referred me.
    Miriam D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Roberta S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor knew immediately what the problem was and took care of it Staff is excellent
    Barbara K.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Great
    Donna N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was seen in a timely manner, which I find respectful.
    Nancy C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    From the front staff to the doctor I had an exceptional experience
    Sevan S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Professional and knowledgeable.
    Harold A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor and staff were great. Very personable, pleasant and professional.
    Janet M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    fine
    Priscilla B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and doctor were great. The check in process was lacking as they were not prompt as we had to wait outside the door to be let in.
    Tricia C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very helpful, got questions answered
    Linda S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was informative and helpful
    Ann Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was my second time seeing Dr Franson and it was nothing short of excellent .
    Charles D.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    1. I did not like interns being at my appointments without my permission.
    2.At first Dr. Baravarian’s manners Had much to be desired but improved over time.
    3. At my last visit I was told to tape my toes but not when it was ok to stop.
    4. The staff at Santa Monica are pleasant & helpful but Sherman Oaks needs improvement especially Maria.
    5. My appointments felt mostly rushed which came across as if my best care was not priority.
    6.Alex is especially helpful & seems to care about his work.
    7.The facilities at Santa Monica are impressive & comfortable. Sherman Oaks can be improved.
    Andrea G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Such a great practice. I have had nothing but amazing visits with Doctor Bob and the staff. Dr. Bob has such a great personality, so positive and helps you understand all that is going on. His confidence and knowledge puts you at ease. Gina is awesome and has been very attentive to my needs both pre surgery & after sugery. Gina has a great future in the field because personality makes all the difference with patients. Cheli is amazing and on top of every piece of paperwork and email, she is 1 in a million... The staff is on top of it, I think the longest wait I've had is 10 min. A fantastic overall experience at University Foot & Ankle Institue of Santa Monica.
    Jason L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfying
    Marilyn M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great place. They take the time and really care about their patients.
    Sharon O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff is very friendly and professional
    Lenore K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I think Dr. Feldman is the best and I always recommend my friends and clients to him.
    Jaclyn F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good
    Staci V.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I felt it was unnecessary for you to charge me a copay just to pick up my in souls.
    Fred O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was wonderful, they are professionals, curious, and friendly.
    Ena S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I've been three times now, and each time I've been greeted and admitted very quickly. Staff and Dr. Redkar have all been friendly, communicative, and understanding. Clean and safe during COVID times. Good vibes all around.
    Paul K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Outstanding professional service!
    Amnon L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience here has always been good.
    Anna E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I thought it was great. Everyone was polite and informative. I didn’t have to wait a long time to be seen and was out of there pretty quick. I’ve had to wait more than an hour to see the doctor at other places.
    My only complaint is I had the first appt after lunch hour and since I was 10 minutes easily I had to wait in the hallway.
    Trisha M.
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