Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

13,459 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fine, except that MY focus was a corn near left small toe, but Dr.'s attention was also paid to the inside sides of both feet near the big toes. The removal of whatever callouses might have been there caused discomfort for some days, but whatever was there before was unknown to me and not bothering me at all. Just sayin'.
    John W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional nice place
    Elizabeth C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience
    Bruce T.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Good experience
    John A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied with service and all interactions with staff here.
    Brian D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff was professional and friendly. I felt welcome and cared for.
    Amy C.
  • Google
    University Foot and Ankle Institute
    5.0
    The staff was professional and friendly. I felt welcome and cared for. I would definitely recommend these guys!
    PRESENCE B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great except for on thing.
    YOUR CALL CENTER IS A DISASTER. They have put me on hold for more than an hour. Lately, I just walk into your office to make appointments because driving there, parking, going up to the office, making an appointment, going back to my car and driving home is much easier and faster than getting an appointment on the phone.
    Robert K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent and caring staff. Everything was on time and all was explained.
    Peggy W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great
    Isaac Z.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    This doctor did what none previous had done: He noted a condition; had it tested; and reported back that no intervention seemed necessary. Why didn't the predecessor(s) take this precaution?
    Sara M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor was wonderful
    DezRae C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I was lucky -- it was empty this time!
    Eileen S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel like the staff and doctor care about my pain and needs
    Angela B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appreciate the Doctor listening to my concerns and working with me to ease or resolve my pain.
    Kayla G.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Great
    Maria G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great!!!!!!!
    Manuel B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great
    Ella O.
  • Google
    University Foot and Ankle Institute
    5.0
    Extremely friendly staff. Very professional. Always on time.
    Jim C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Extremely friendly staff. Very professional. Always on time.
    James C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    MD was very attentive and provided solution/options for my issue.
    Marco A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Our entire family love UFAI!
    Nathan G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional and satisfactory treatment.
    Tatiana L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt respected and treated with compassion to what I have going on
    GAYLIN S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything from the front desk to the surgery staff was a 10+.
    Tina D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very satisfied with my care. The dr had my best interest at heart to ensure a full recovery
    Kathleen H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    10

    Unfortunately Medicare will not cover prescription which means blue cross won’t The cost is $1000
    In conclusion even though I thought highly of my medical treatment and care I will not be able to correct my problem
    Sincerely
    Sharon Mann
    Sharon M.
  • Google
    University Foot and Ankle Institute
    5.0
    The office is located in Suite 140 on the first floor providing easy access from the parking lot. That's a REAL plus for me using a walker and experiencing pain with every step.The check-in staff were warm and welcoming. They already had my insurance information, but I had to complete an extensive health and medical background survey. I no sooner finished the survey and my name was called to come into the examination room. The technician had me sit on a beautiful high back, leather chair that was on a pedestal, which she then elevated even higher in order for my feet to be at her eye level. She covered my toes with a cotton gauze strip dipped in alcohol to prepare them for Dr. Kelman.The Dr came into the room shortly thereafter and recognized me from Los Robles Rehabilitation Hospital in Westlake Village where we met in September while I was recovering from a Stroke. Dr. Kelman is a very warm and personable guy and makes you feel very much at ease. He then proceeded to clip my toenails.Afterward, the technician returned with a battery powered filer, filing and shaping each toenail while eliminating any rough edges. She then put on my shoes and off I went.It was a very positive and professional experience that I would highly recommend to anyone with back problems like me who has difficulty bending over to reach their toes. Go see Dr Kelman and you'll be very impressed. PS - Another plus... They even validate your parking which saved me $3.
    Howard S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    efficient office - competent staff - good experience.
    Clark B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My only comment would be that it would have been helpful to know what to expect following my procedure
    Melanie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Briskin is the best foot doctor ever
    John G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Being a diabetic I am always fearful about my feet. I was put at ease and walked out with confidence.
    Jacquelyn J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No comments.
    Christina H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleasant and would highly recommend
    Colleen G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel very confident that I am in good hands for my upcoming surgery and have had the necessary steps explained to me.

    Thank you!
    Deniece M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr. Franson and his staff! My son always gets the best care when we see him. Thank you!
    Ryan H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was fine
    Stefanie L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Chad E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great, we like Dr. Francson!
    Jack W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Joseph S.
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