Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

10315 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The doctors and staff were having a meeting when I arrived, so I had to wait a while for my appointment. I was the only patient in the waiting room, so I didn't appreciate waiting while they were all chatting and laughing. I think I could have been seen sooner. I was not given a follow-up appointment when I left. They said they would call, but it has been ten days and no one has called with the results of my ultrasound or called about another appointment, so I'm not sure what to think. Should it take this long to get the results?
    Judith S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a good experience with all the staff.
    Pamela W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Miguel M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is awesome! I came in with badly ingrown toenails that I have had for years. I recently learned that not everyone has ingrown nails that make it hurt to wear shoes or walk (here I was thinking, that I was a wimp for wanting to see a Dr for my toenails).

    Dr. Jafary took all the time needed to lay out my options for treatment, both short and long term. He explained to me the various factors that influenced why I have them, and how treatment would pan out for me. I felt like I was able to make an educated decision for myself. He was kind, gentle, and totally concerned with my well being. His bedside manner is lovely, and I would return to him in a heartbeat for future visits.

    Final score... I have only positive things to say about the entire staff that I interacted with at University Foot and Ankle Institute. Without hesitation, I would recommend this practice.
    Cassie W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good experience
    Janine F.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    On my last visit, I would have felt more secure if the doctor had actually looked at my feet during the appointment.
    Elliot F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor Franson is a genius as a doctor, but even more he is concerned with your personal needs. He listens ,gives great advise with honest facts and medical evidence .I was being treated by him for a bone infection brought on by another disease that I have. Also was having some other medical issues. Because of his intelligence he ran several test pertaining to my infection.If it had not been for him ,my discovery of cancer would have not been clearly diagnosed.He was also able to recommend a surgeon for my cancer surgery after a prior surgeon told me I would not survive the surgery. I was in tears when he took the time out of his heavy schedule to listen to me and pass on a phone number if I wanted to call. Because of him I am still alive and starting my radiation therapy.Thank god for sending me to him. He is more than a ten rating and beyond.
    Lana S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    James K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent attention and doctor
    LYSANIA R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great place!
    Francesca W.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Top notch service. Both Dr. Briskin and the staff are great. I highly recommend UFAI.
    Sosefo M.
  • Google
    University Foot and Ankle Institute
    4.0
    My husband recommended Dr. Briskin to consult about my foot. I'm glad I went. I like Dr. Briskin, he is honest and straight to the point. I'm glad he gave his honest opinion before proceeding with my surgery. It help a lot and decided not to proceed at this time. The staff are nice and easy to deal with. They have free WiFi and parking ticket validation. The reason why I only gave them four star, I wish they are more informative and efficient when it comes to providing every details and steps that I needed to know prior to surgery. This is what's missing on their part or at least needs improvement. The lack of initiative unless you asked.So make sure you prepare all the questions you have in mind when consulting with Dr. Briskin, and the staff.
    Christine F.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Carter is great. I trust him with my well-being and health. His staff is also very kind and professional. Highly recommend. Great staff: very kind and very professional. Dr. Carter: very knowledgeable and very attentive and errs on the side of caution; he is confident but still kind. "
    Brent F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Prompt and helpful service
    Teri K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is responsive and very helpful.
    Laura S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Great staff: very kind and very professional. Dr. Carter: very knowledgeable and very attentive and errs on the side of caution; he is confident but still kind. "
    Jake D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was a good experience.
    Jeffrey L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff at the Valencia UFAI is beyond helpful. They are always very accommodating, cheerful, knowledgeable and friendly. I truly adore them all. A Huge shoutout to all of them.

    Dr Franson is most likely the finest physician I have ever had in my life! He never, ever makes me feel rushed or unimportant. He always listens to my complaints as though it’s the first time he has ever heard of them. He is my champion and staunchest advocate to try to get to the root of my many problems. I have proven to be a somewhat complicated case requiring several surgeries. I have only had his full attention and concerns regarding my situation. I would never consider seeing any other doctor for my foot and ankle pains. Dr Franson is my ride or die doctor as far as my foot goes! I highly recommend him.

    Thank you, Dr Franson, from the bottom of my foot and 3/4 of the way up to my heart to further up still, to my brain!
    Viki M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great as usual
    Sonny F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Can not say enough wonderful things about this office.
    Kailey B.
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