Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

10315 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I enjoyed everything except this--apparently required-- quiz. Next time I'll let you know if I'm not satisfied. If I come back, I'm satisfied. Please tell all the quiz companies to stop asking me to complete quizzes for everything I do and buy.
    Wendy H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was a good experience. Everyone is very nice. I really liked the doctor.

    My only "complaint" is that I was told the orthotics would take 2 to 3 weeks and it took 5+ weeks. I lived 50 years without them so it's not like I could not wait a bit longer. In fact - my schedule has not allowed me to get them yet. But the time prediction could be a bit more accurate. This was an issue with my daughter's orthotics as well -- and she did need them in the time frame that was promised. So out of a sample size of two the prediction time was off by multiple weeks 100% of the time.

    That all said. I am looking forward to years of good feet health and will not only come back but will suggest to my neighbors and friends.
    Robert P.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    No additional feedback
    Theresa S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had an excellent experience with the office. The doctor was very professional and knowledgeable. My procedure was pain free. The office staff especially, the technician who fitted me for my orthotic (I'm sorry I forgot his name) was very nice and professional.
    Pamela W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great receptionist, doctors, and staff. Would definitely recommend to other patients.
    Elizabeth L.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I am not a really good patient as I have quite a bit of anxiety when it comes to doctors and definitely surgery. All of the personnel that handled my treatment were explained everything in a professional manner while still having a compassionate and caring attitude
    Joanne W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    5 stars ⭐️ ⭐️⭐️⭐️⭐️
    Dana F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very happy with this facility. I feel I am in good hands here.
    Michele W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a great experience, everyone is always polite and respectful.
    Victor R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great service
    Thomas H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Baravarian is a genius. I would recommend him and University to anyone.
    Scott B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great! Very knowledgeable and didn't push me to just fix a problem without understanding what was driving it.
    Andrew E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Robert B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is an excellent doctor, and his staff are great. His bedside manner is excellent. I always look forward to seeing him. You can trust in his experience he is extremely talented, passionate and knowledgeable about his work. I choose him as my doctor because he is humble, very caring , genuine and really spend his time on you and he is willing to answer all your questions. I would highly recommend him to anybody. I’m so grateful that he is my doctor. Thank you Dr Franson and your amazing staff.
    Theresa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great people to work with
    David L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate getting seen quickly .
    Lisa H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks. I don’t love the loud tv in the waiting room. But otherwise the office runs seamlessly.
    Jill D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff: very kind and very professional.
    Dr. Carter: very knowledgeable and very attentive and errs on the side of caution; he is confident but still kind.
    Jacob F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Really was happy with appt and office staff!
    Lori F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Awesome staff!
    Jennifer S.
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