Santa Monica Podiatry Clinic Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

3784 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent Dr and staff.
    James T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The Santa Monica staff was very warm and Dr Carter has a great demeanor and I felt heard by him. Happy I chose this location.
    Jessica L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Baravarian is a great doctor and knows what he's doing. I'd have liked just a little more time to ask a couple more questions.
    Roger P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and the doctors, have been very helpful.
    Archetta M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great job from Dr. Briskin. And a professional staff.
    Massimo S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been a patient of Dr. Bob for several years and have always felt very well taken care of by him and the staff.
    Leandre M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was stress free visit
    All members of the staff I encountered were very efficirny
    Louise P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Carter and his support staff are EXCELLENT. I would just recommend that you folks REALLY drive the point home that one will be incapacitated (in terms of work) for about a month post op, and that full recovery could take up to 4 months (or so) post op. I did not get the impression that I would have such a long downtime or recovery, but I do hope for full recovery and I like the looks of my new toes.

    Aside from that, I am very grateful for Dr. Carter's expertise and his help.
    Mary T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very helpful staff. Great work on my foot! I am feeling better already. Nothing negative to say.
    Blair M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Doctor Briskin! Always listened and was willing to try anything that I suggested.
    Elizabeth P.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The staff at the appointment took good care of me, however it was before that that I had many problems. 1) My phone number was not copied correctly into the system so messages were left on the wrong number, even after I emailed my correct information to Maria. 2) Maria kept insisting that I was to pay $520 for my orthotics, when my EOB stated it should be $448. She said my insurance plan told her they would only pay if I had diabetes, but they told me that wasn't a stipulation. It was only when I talked to Diana in the billing department that I was able to straighten this out. 3) When I called to see if the orthotics were ready, I was told they had been for over a week and messages had been left for me (see problem #1). I was not able to go to the Sherman Oaks office on the days the doctor was there, so I asked if they could be sent to me. I left 3 messages to ask about this (3/28, 3/29, 4/4) but no one returned my calls. It wasn't until I spoke to Yvonne (receptionist) that I understood that I didn't have to come to the Sherman Oaks office, but could come to Santa Monica instead. So FINALLY, after 3 months from my original appointment I got my orthotics. Exhausting!
    Marcia F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was very thorough in regards to my issue which was the nail growing in my meat. He did suggest that I get a pedicure more often.
    Lynda E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin is great and so is the staff!
    Thank you!
    Marta T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well treated.
    Patricia P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor very thorough great staff
    Martha S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Some confusion at checking out about billing and insurance coverage for the prescribed orthotics; because the info I got wasn't accurate, I chose to pay the full amount and check with Blue Shield for coverage (Medicare doesn't pay) and found that Blue Shield will pick up part of the cost but Medicare has to be billed first and then the crossover will go to Blue Shield. I'll sort it out on my next visit to fit the orthotics...
    Sig S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin seems to sense and address whatever the pts needs are.
    Donald F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a good experience all around. I'd confidently recommend Dr. Briskin.
    Bonnie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very professional and not a long wait! The doctor came in and we talked helped with my issue!
    Julia B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great patient care
    Melissa C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Dr Baravarian has been of great help in addressing the problem with flat feet by providing a wonderful ankle support on one foot. He has not addressed the problem with the other foot which is also quite flat. In addition the two feet now have different orthotics with the one orthotic having a heel and other not having one of the same nature. This contributes to my difficulty in walking since one foot is on a higher plain than the other. I have stenosis and scoliosis that also creates a problem, but I would prefer not to exacerbate the condition. I am very pleased with your office and Dr. Baravarian, but feel there is further effort needed.
    Howard R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office. Everyone was kind and professional. Liked Dr. Briskin very much.
    Jenna M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Recommend having an automated doors to allow patients with foot and ankle issues access the office area more easily.

    Doctor correctly diagnosed my issue after having been misdiagnosed by other doctors elsewhere. I definitely plan on making this my primary Foot and Ankle location.
    Gregory L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I wish the constant calls and emails to remind me of my
    upcoming appts would cease. One would be more than
    enough.
    Jeffrey K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My first visit was very good. Dr. Bob listened and explained everything well.
    Hollis D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very efficient. Very thorough.
    Jill D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciated how fast the doctor saw me. And, how attentive and kind he was. I'm annoyed lately with doctors that don't have a good bedside manner. So, thank you.
    Fredrica D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Everyone was very professsiossnal.
    Howard P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The staff is very friendly and the doctor has been very attentive to my symptoms.
    Bryan H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    everyone was great
    John M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Please let me know when his surgery schedule opens?
    Jewel B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had been in a lot of pain and Dr. Briskin fit in an extra appointment. He and his staff are wonderful
    Jana G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    no additional feedback
    Michele S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I'm happy with this office
    Alan K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr briskin is the best!
    Deborah Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Baravarian was very pleasant knowledgeable and thorough.
    The girl at checkout (I think Maria) was very friendly, patient, knowledgeable and helpful regarding billing, scheduling, procedures. Thank you.
    The girl at checkin wasn’t exactly rude, but she wasn’t very friendly. When I asked for clarification of something, she simply reread verbatim the part I was asking about. Didn’t smile at all.
    I called to schedule a follow up appointment for a procedure and the young girl was nice, but clueless. I told her my name, I had just seen Dr. Baravarian the day before and I was calling to schedule an appt for PRP ( which Dr. B recommended). She asked me my name, if I had been there before, what doctor did I see, etc. She did not hear anything I had told her. I Also said that I think he has specific time slots for the PRP, but she scheduled me for a regular time slot. I told her 2 more times that I was told there are specific time slots for the PRP. She finally put me on hold to ask someone then rescheduled me approximately. Good thing I wouldn’t be showing up for nothing. I’ll cut her some slack, because I would guess she is new?
    Carol W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care from beginning to end! Dr Baravarian is amazing. - very talented, comprehensive and extremely nice! All the people in the office are very competent, polite and efficient. I highly recommend this practice!
    Christine M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    More discussion of PREVENTION of further injury or condition would be helpful
    Emily F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appointment time kept. Staff is courteous and competent. Dr. is very ine.
    Eric S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    A very professional and courteous staff and doctor
    Maureen T.
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