UFAI Santa Monica Podiatry Clinic Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

3587 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very informative appointment. Thought the wait time was a bit long ....
    Pamela B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a great experience and feel healed! sometimes lack of communication between therapists interns of where my i just met was became unhelpful. and different therapy styles was mostly good
    Shannon L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    instead of having patients fill out all the same insurance/consent forms every year, just ask if it's still all accurate and initial/date. Will save lots of unnecessary time.
    John C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I will definitely recommend University Foot and Ankle, and hope to continue my treatment once my case is settled.
    Soleil N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful experience!
    This was a second visit to remove my 93 year old mother’s corns from her little toe. The receptionist was pleasant & very efficient. The nurse who prepped her was smiling & quick to setup. Dr. Baravarian has a delightful bedside manner. He assessed the toe while chatting with my mother and in just a blink of an eye, the procedure was completed. No pain. My mother was so happy with the visit and outcome. Dr. Bob reassured her that she could come in anytime to repeat the process as necessary. Thank you Dr. Bob!
    MaryLou R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Taken care of very well
    William A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent Dr and staff.
    James T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The Santa Monica staff was very warm and Dr Carter has a great demeanor and I felt heard by him. Happy I chose this location.
    Jessica L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Baravarian is a great doctor and knows what he's doing. I'd have liked just a little more time to ask a couple more questions.
    Roger P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and the doctors, have been very helpful.
    Archetta M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great job from Dr. Briskin. And a professional staff.
    Massimo S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been a patient of Dr. Bob for several years and have always felt very well taken care of by him and the staff.
    Leandre M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was stress free visit
    All members of the staff I encountered were very efficirny
    Louise P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Carter and his support staff are EXCELLENT. I would just recommend that you folks REALLY drive the point home that one will be incapacitated (in terms of work) for about a month post op, and that full recovery could take up to 4 months (or so) post op. I did not get the impression that I would have such a long downtime or recovery, but I do hope for full recovery and I like the looks of my new toes.

    Aside from that, I am very grateful for Dr. Carter's expertise and his help.
    Mary T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very helpful staff. Great work on my foot! I am feeling better already. Nothing negative to say.
    Blair M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Doctor Briskin! Always listened and was willing to try anything that I suggested.
    Elizabeth P.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The staff at the appointment took good care of me, however it was before that that I had many problems. 1) My phone number was not copied correctly into the system so messages were left on the wrong number, even after I emailed my correct information to Maria. 2) Maria kept insisting that I was to pay $520 for my orthotics, when my EOB stated it should be $448. She said my insurance plan told her they would only pay if I had diabetes, but they told me that wasn't a stipulation. It was only when I talked to Diana in the billing department that I was able to straighten this out. 3) When I called to see if the orthotics were ready, I was told they had been for over a week and messages had been left for me (see problem #1). I was not able to go to the Sherman Oaks office on the days the doctor was there, so I asked if they could be sent to me. I left 3 messages to ask about this (3/28, 3/29, 4/4) but no one returned my calls. It wasn't until I spoke to Yvonne (receptionist) that I understood that I didn't have to come to the Sherman Oaks office, but could come to Santa Monica instead. So FINALLY, after 3 months from my original appointment I got my orthotics. Exhausting!
    Marcia F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was very thorough in regards to my issue which was the nail growing in my meat. He did suggest that I get a pedicure more often.
    Lynda E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin is great and so is the staff!
    Thank you!
    Marta T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well treated.
    Patricia P.
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