UFAI Santa Monica Podiatry Clinic Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

3341 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I think x-rays should be shown & explained in greater depth with the patient to allow for us asking more questions. Instead of doc just talking with intern/shadow doc about it like the patient isn't there.
    Monique C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All was good.
    Michael G.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The only problem: the person who booked me in should have been told to take an X ray of my foot. Dr. Briskin was 45 minutes late and when he came to examining room - no XRay. Back to Square One. I was so delayed that day I missed a subsequent appointment. Two hours for a fifteen minute appointment.
    I am NOT criticizing the care.
    Nancy D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I received excellent service. Doctor explained me the current condition and the possible treatment options in detail. Staff is very caring. I really satisfied with the service.
    Rajesh B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    thank you for your care ... although filling this out is annoying, as was getting the emails to do so
    Barnet M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    No thank you
    Julie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No. I am happy.
    Walter D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff and Dr's are very approachable, friendly and easy to talk with. Left understanding the discussion and many questions were answered. Keep up the great work.
    William M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    This is the Podiatrist that my insurance company recommends. I've been here three times and I've never had a problem and always get into my appointment in a timely manner. The staff are professional and considering that they work with my insurance company that's a big plus. I would not hesitate for a second to recommend this office in Santa Monica on  Wilshire Boulevard.
    Richard L.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Interns need supervision
    Queen P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good visit, in and out
    George C.
  • Facebook
    University Foot and Ankle Institute
    5.0
    I was glad to have found the University Foot & Ankle Institute as I was having trouble with a bone spur that needed attention. Dr. Franson located at the Valencia Office met with me and was very thorough. I also like to mention the online portal which allows messaging to the Doctor. Dr. Franson responded right away anytime I had a question via the portal. Great staff too.
    Raymond S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fill out
    Catherine K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everybody at the institute office is great and very helpful with me. Especially since I'm still learning what all this surgery has meant. Thank you.
    Jay A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    ok, and happy
    Jack M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Lydia the physical therapist is very good!!’
    Margaret S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Still waiting for treatment to begin, as staff is still dealing with insurance approval for the medication.
    Alec N.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Is there any chance whatsoever that you NOT send me anymore of this ****. If I have a complaint I'll let you know. Otherwise everything is fine.
    Goodbye.
    Matthew Staples
    p.s. DO NOT UNDER ANY CIRCUMSTANCES PUBLISH THIS ANYWHERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    Matthew S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The cleanliness of the patient rooms could be improved. Particularly the big workshop-like tool chests. They have major amounts of gunk on them and it makes me queasy to think what could possibly be on them. Not what you want to see in a doctor's office. Everything else seems great - nice staff all around!
    Trevor D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always think that I am treated very professional and with care. Dad I feel I am listen to 1I ask questions and my questions are always answered and just I'm always respected and I would always recommend people coming there in fact I've recommended people to come to you guys already
    Eric A.
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