UFAI Santa Monica Podiatry Clinic Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

3340 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional staff, they truly take pride in their work and it shows.Would highly recommend to anyone in the future
    Attila V.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Having been to UFAI once before, I’m happy to say that I received great care again. Shorty after the injury, I knew I wanted to go to you all and I’m glad I did.
    Conor P.
  • Google
    University Foot and Ankle Institute
    5.0
    I recommend this place! Very clean & professional. My experience was a 5* one
    Porut D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was great and to the point. Answered all of my questions.
    Richard M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So happy with how all has turned out. Only thing I would have liked along the way was a clearer "heads up" on how long the anesthesia would last and how painful it would be once it wore off. We falsely concluded that it had worn off a few hours before it really did and thought I wasn't going to need much pain management. When the pain hit, it was extraordinarily intense and I think we could have lessened it if I'd taken medication before the anesthesia fully cleared my system.
    Katherine C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy with the service!
    Nelia P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All went well. Thank you
    Linda R.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    No significant problems
    Roy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff are very helpful and very knowledgeable. The doctors are very kind, informative and know exactly how to treat you.
    Luke D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I will be returning and there is no higher endorsement on my part. If I am not satisfied with medical services I do not hesitate to change providers. Simply put, Dr. Carter was terrific and the staff was very efficient and courteous.
    Nilo O.
  • Facebook
    University Foot and Ankle Institute
    5.0
    I absolutely love everyone in this office. Maria is adorable. Sylvia is so nice and accommodating. Michelle is so patient with scheduling and Giselle is simply the best. Dr Franson is wonderful. My husband and daughter are patients in this office, we've made it a family affair. I know there are a few others (I don't know their names yet) and they also are kind and considerate. We will continue to visit this office as the need arises.
    Joan A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Coming to your Santa Monica office on Feb. 20 was very hard time wise. We got stuck in traffic along Santa Monica Blvd. for 2 hours.

    My next appointment will be at 1245 Wilshire Blvd., Los Angeles.
    Reynaldo N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My medical room wasn’t clean.
    Timothy B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very satisfied with all who treated me while at office
    William T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Briskin and his staff are consistently patient, kind, and understanding in providing excellent, regularly scheduled and appropriate foot care for my 93 year old mother.
    Muriel C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So far I’ve had a wonderful experience!
    Phil N.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    In hindsight I would like to have seen the MRI showing my neuroma. I have not made up my mind about having more surgery. Seeing what is actually happening in my foot might help me make the decision. And I really would like to talk to someone who has had this surgery. Dr Baravarian suggested I could hang out in his waiting room and talk to patients. I'd rather have a few numbers to call. I will go online to see what people have said about this surgery.
    Catherine C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The doctor seemed in a hurry this time unlike previous times.I have been coming o=in for over a year now. The assistant/student who helped me was brand new and did not appear to be well trained like the others I have seen previously. He did not offer to assist me with my injured foot to prepare to get x-rays. the others perviously helped me. And in the x-ray room he did not help me put on the heavy vest as others did before. And when I needed to move the angle of my foot to get another view for x-ray, he moved me manually with his hand, not gently, as the others did not do this, they asked me to position it myself which I know how to do. Lastly when finished usually the assistant checks to see if I am okay and need any assistance to get dressed to leave. he was nowhere to be found. And he did not check to see if it was time to trim my toe nails as the other aids always did. I do realize these things happen sometimes and was unlike any previous visit and I hesitated to say this at this time but in your message you stated you wanted to hear the truth, I hope you meant that. there seemed to have been a turnover of many staff members this visit and many new staffers.
    Michael W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The issues with billing were resolved.
    Judith P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I could have used more details as to what I could and couldn't do between the time of the procedure and my return visit 3 weeks later. Even if it was just on the printed paper about the procedure - I wish that went into more detail about the do's and don'ts.
    Amy B.
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