Sherman Oaks Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

909 Total 1st Party Reviews
4.8 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Clara R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Lauren E.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    receptionsit's are antisocial remaining staffa are great.
    John J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Greatest doctor understanding and know what he’s talking about and doing much grateful. And after four doctors I trusted Dr.Baravarian for my surgery and his team specially the coordinator cheli helping before and after surgery thank you!
    Abel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was on state disability and Unum insurance. Several requests were made by Unum and myself to get the paper work to state disability dept and Unum in order to receive my benefits. You did respond to it and I got my benefits once. The request had to be requested again,, your office has yet to fulfill this request. When your office fails to do their part, I don't get paid. I am owed 2 months of back pay. PLEASE, I am respectfully requesting that you send state disability dept and Unum the paperwork needed. Each and every visit I had in your office, my co-pay was the first thing that was requested before I was seen, and each and every visit, I PAID IT! My Insurance paid you!
    Thats why I had not responded to this survey. Hoping you'd come thru. As of now, I lack my benefits. If this is a concern that you'll sincerely take care of, please be so kind as to call me and inform me that you took care of this. (818)470-9625. This will help take the stress off of me.
    If no call can be made asap, I will make an appointment to meet the billing dept or the office manager. I do need an appointment with Dr. Barabarian, perhaps he can help in this situation. Thanks for your time.
    Richard G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good. Well cared for.
    Shena C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very good
    Sabina S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent very professional staff also
    Anita A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was fast and focused. They way you want your appointments during covid :)
    Julia B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good as usual
    Charles W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The foot beds work very well and are comfortable.
    Dale B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fast, efficient, effective.
    Amy R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is nice. I find it strange that the women that attend the office visits aren’t introduced or say hello haha. But no other complaints.
    Sarah A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied
    Ardra C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good. Thanks to Dr. Gina Nalbandian!
    Raniel A.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    Dr. Baravarian seemed nice and was knowledgeable but I only spent 10 minutes with him so it's a little soon to ask me for a rating.
    They were supposed to make insoles for me but I haven't heard back from them as of yet. They said 2 weeks Maybe they forgot? I don't know.
    As far as office staff. Honestly I wasn't happy!
    My debit card got lost in that office and by the time I limped back to my truck (around the block because no parking) and realized I didn't have the card, the lady was gone. They found it the next day after we shut the card off. Huge inconvenience and I was pissed off! However the lady I talked to on the phone at a separate office was very nice and tried to help me re: the debit card. She was apologetic but she wasn't the lady in the office that took my info.
    Lesson learned! I'll never walk away from my card/license/ins card again at any Dr office window.
    Hopefully you keep this confidential so I'll be comfortable to come back without backlash.
    Thanks!
    Lori Seaman
    Lori S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love UFAI! Dr. Baravarian is simply the best at what he does. The entire team is wonderful! I have an excellent experience both times that I had foot surgery.
    Galit S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I thought the front staff was incredible- kind and quick. I appreciated how safe the office was in consideration to covid. Everyone communicated clearly. And the doctor was great. He explained everything thoroughly and gave me reasonable options from the less aggressive to the very aggressive.
    Overall I was happy with my entire experience.
    Virginia H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great. Very simple and straight forward. Things were explained well and I was put at ease.
    Jim J.
  • Google
    University Foot and Ankle Institute
    5.0
    I loved my experience with UFAI. Second time around! Dr. Bob is simply the best doctor there is! So happy with everything from start to finish!
    galit S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent, as always!
    Marla V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor made an accurate diagnosis of my foot and told me that surgery should be done after my decision is made.
    Kayla G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    At this point I'm thoroughly satisfied with diagnosis and treatment for my feet and ankles.
    Jerrold I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was professional .
    David C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It seems like the front desk people are working on a lot of other things besides being attentive to patients. I get it, but you cant do billing and be attentive to patients. A biller should be given their own office.
    Catherine H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Skipping out the door
    Charles I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My foot started to feel brand new again!! I used to be a gymnast and so flexible, so my foot started to do wonders now. So thankful for dr Baravarian.
    Faten K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    really great
    Leonard M.
  • Google
    University Foot and Ankle Institute
    5.0
    The perfect dr(Baravarian) and perfect team and polite service
    Tina K.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    A positive experience
    Nathan R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always good.
    Rosemary R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    it was great
    Fred S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fine, but I felt the visit was somewhat rushed.
    Francine A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The place is clean and is practicing social distancing. They're also very accommodating to my son who has special needs. The doctor was very nice, friendly and because of COVID, he made sure to help us get service the most efficient way. Will definitely recommend this place.
    Brandon L.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Overall was great!

    I thought my time with Dr B was a little rushed but his team made up for the minimal time with him. Beverly Hills Surgical Center team was excellent also!

    I have confidence in Dr. B to do my procedure correctly, and to be ethical in recommending treatments. Overall was great (just expensive)!
    Steven I.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good
    Rachel T.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I am pleased with the care from Dr. Baravarian and the assistants who dealt with the orthotics. Overall, the experience was positive. However, receptionist is kind of grumpy, and after the first visit did not follow through to comply with my request that she send me a walkout statement.
    Dona H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    8 2ÀSS. V346. SSÀ58SSF83D.
    Lawrence B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Awesome everything was great
    Abdolhamid G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would have liked to have seen the x-rays....
    Linda S.
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