Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,031 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    UFAI is the best
    Kevin F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good experience.
    Leslie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Both dr Franson and Dr Jafary are amazing as are all the staff in the office, professional, extremely knowledgeable, caring, compassionate, timely .In fact every positive word out there should be used for these people.
    Larry P.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Justin Franson took excellent care of my foot.
    I highly recommend him !
    Graciela R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased. Saw doctor on time. Foot treatment was done exactly as needed.
    Staff was very courteous and careful.
    David A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    From the front desk to my doctor everyone was polite, and professional. My appointment was not delayed and my doctor was considerate of pain. Took care of my current issues and responded correctly on delaying removal of my toe nail until I was off my blood thinner medicine the appropriate amount of time. Post treatment instructions were clear and I was provided with supplies for post treatment care.
    Larry S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You all are terrific.
    Danny M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Positive experience!!
    Roberta R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Ronald R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is a very caring Podiatrist, and I am fortunate to have him as my attending physician. Ever since my first visit with an infected Toe nail, all my visits have been successful and pleasant outcome.
    The staff has always been cooperative and helpful with arranging future appointments that are convenient for me.
    Well done!
    Ralph D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with everybody that works there is absolutely wonderful tell me what they were going to do everything was great
    LORIE Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well-taken care of. I was, have never been, ‘the next patient, when I’ve gone there before.
    Marianne W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great! Not a long wait and great service. The location had changed and I was a little late, but they got me in right away. (It would have been nice to have been notified of the location change.)
    Susan A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff is great and attentive
    William S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have to have another Bunion Surgery on my left foot this time, and Dr. Jafary knows, I “need” to be able to wear @ least my three (3) inch high heels and we are all good that’s all I ASK???
    He knows!!! He’s an excellent doctor, along with the Nurses and Jennifer too, they’re very kind, caring and professional, love your Staff.
    Cheryl
    Cheryl H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It would have been helpful to try the boot on before the surgery with your staff. I also would have appreciated the open socks that I was given at my post op at the time of the surgery or given to me ahead of time with the boot. My bandages were applied very tightly not sure if that was necessary but it certainly made things more uncomfortable for me.
    Joy B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Benjamin Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was sen quickly . The doctor was very thorough. He answered all my questions. Overall great experience. .
    Gayle A.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Great experience. Speedy. But answered all my questions.
    Rana W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Every time I come in the front desk ladies greet me by name and are so personable. Dr. Jafary, of course, goes over and above to make sure to listen to what is going on with my feet and to explain the different options available to me. I have recommended him to many.
    Bonnie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Daniel B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Informative and successful.
    Susan R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased!
    Fredrick B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    everything was wonderful
    Christy W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care and expertise from the team. My foot feels so much better now.
    Alfonso C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful experience! Everyone was so caring and helpful!
    Lindsey P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Richard B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Karen C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is the best! I recommended him to a friend who is going to make an appointment.
    Jerry F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Geoffrey M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great!
    Stephen G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Micheal T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My appointments always go well. The staff and Dr. Franson are kind, efficient and always on time.

    I appreciate the great service.
    Marianne R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great and the Dr was honest and the staff is great
    Debra S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive
    Glenda A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is always kind and efficient! He takes good care of my ankle and lets me know what he feels is going on at the moment.
    Robyn O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well. Always thorough in the explanation of what my issue may be and treatment.
    Lynn T.
  • Google
    University Foot and Ankle Institute
    5.0
    Very thorough examination and reccomendation for the best course of treatment for my issue.
    Lynn T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Waited maybe 5-10 minutes past my appointment time in the waiting room (which is GREAT compared to other Doctors)

    Was called in, put in an exam room and Dr. Franson came in almost immediately. Was a great improvment versus some other Medical office visits I've had recently.

    Could not have been better! Thank you
    John L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Was so great not having to wait forever for an appt. as well.
    Kelly B.
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