Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,031 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson was very attentive and provided good information and Rx to fix my issue. Staff were equally accommodating
    Hillary W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt it was good.
    Kathryn J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor we tell everyone to go to him.Thank u dr franson
    Blake H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!!!
    Christina V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I couldn't have asked for better care. ALL the staff, from the front desk to Dr Franson were friendly, kind, caring, and informative. Just flawless.
    Kristen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent like always
    Lawrence D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff and physician extremely professional, courteous and able to communicate their reasoning of the diagnosis as well as the course of treatment.
    Herman Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    When you put the blue marker on my foot. You need to remove it as well.
    Alan W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is the best
    Kevin F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was completely satisfied with my visit and the information given and received back from my questions.
    Crystal H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr FRANSON and staff are the best.
    Arianne W.
  • Google
    University Foot and Ankle Institute
    5.0
    I couldn't have asked for better care. ALL the staff, from the front desk to Dr Franson were friendly, kind, caring, and informative. Also very timely, very little wait for appointments, and an amazing bedside manner. Just flawless.
    Kristen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have had issues with my feet since childhood and it took decades to find Dr. Franson and his wonderful support staff. Dr. Franson spends the time explaining your diagnosis and treatment plan. He is very kind and genuinely cares about his patients. Sabrina is also very kind and caring, She completed all my required paperwork quickly, she answers her phone and returns calls in a timely manner.
    Suzanne S.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are wonderful, kind and caring. They all genuinely care about their patients.
    Suzanne S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good.
    Nancy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This was my 3 rd foot surgery - 2 others were done by a different doctor and OMG what a difference - he fixed my foot it not only feels amazing but looks sooo good!
    Carrie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is the kindest doctor that I have every had. He listens, he explains in a way that is understandable, and always gives me plenty of time. I am so grateful for all of his help.
    Jacqueline B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was as good as going to to a doctor could be. Very professional
    Richard M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They did a great job..I feel much better.
    Susan P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    James W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Outstanding!
    Kevin R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was very comprehensive and front & back desk was very pleasant & helpful.
    Gena B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    For years I’ve been putting off having my toes treated for ingrown nails. I had no idea how simple the procedure would be. Dr. Jafari was beyond amazing. The procedure was smooth, quick and painless. He explained and educated me on so much and really took the time to communicate during my appointment. I never felt like he was rushed and he seemed to be so genuine about wanting the best outcome for me. I wish all medical providers could be this amazing! I have already referred him to friends and family. Simply the best! Thank you for taking g years of discomfort away.
    Lorena D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My only complaint was no one told me you were at a new office.
    Barbara P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson has provided me with comprehensive care of my badly torn ankle ligaments. The MRI, ankle stabilizer, regular visits, and physical therapy have worked together to help strengthen my ankle. I am glad I was able to see Dr. Franson for this major injury.
    Fredda M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is great!
    Kathleen D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The new (to me) office is beautiful, staff was great, Dr. Franson always a pleasure to see, very personable and professional. My goto foot care!
    Michael C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very nice Dr and office staff.
    Nancy F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The appointment was made via the online form and it was annoying that everything I put in on the form didn’t transcribe over to the appointment rep who called me. I had to walk through everything again. It was also annoying having to answer the series of questions relayed to Covid. It was a bit overkill to say the least.

    The time to get in the office was quick , the staff was lovely and the doctor was great. He was sincere and engaging. The questionnaire on the iPad seemed excessive for a podiatrist visit. I’m not sure all of those questions are relevant for this type of visit. I understand some diseases and skeletal issues impact feet but the questions could probably do with a review to see if any can be removed.

    The scan for an orthopedic insert was ridiculously easy ( wow technology ) and Checkout was a breeze.

    I would recommend this office to anyone.
    Michele G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always well taken care of
    Jennifer S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always comfortable with Dr Franson and know I am getting the best care.
    Jeanie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with the doctor's care and guidance.
    Rich S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Extremely knowledgeable and friendly staff. Received excellent care and treatment. Have recommended the practice to friends / family.
    Efi V.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Glad I came.
    Lisa W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and always a good experience.
    Christine Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and all of the team at UFAI always provide me with the best care and Dr. Franson is an incredible surgeon. So grateful I found you all.
    Janis R.
  • Google
    University Foot and Ankle Institute
    5.0
    The appointment was made via the online form and I was surprised to get a call after hours for appointment scheduling. That was a nice efficiency with their system.

    The time to get in the office was quick , the staff was lovely and the doctor was great. He was sincere and engaging.

    The scan I did for an orthopedic insert was ridiculously easy ( wow technology ) and Checkout was a breeze.

    I would recommend the Valencia office and Dr. Hamad Jafary to anyone.
    Michele G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Attention to my needs was spot on
    Gaetano R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nothing but good things to say. Staff, Physicians, explanation of issues, treatment options were all handled effectively.
    Christian R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleasent
    David C.
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