Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,031 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I was really pissed about that questionnaire that I was supposed to take on my cell phone.

    I don't mind writing things out -- on paper, but I am old and I don't know how to use a cell phone. Luckily for me, my husband did it for me.
    Myra F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Linda M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All good!
    Elva S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always enjoy my visits with Dr. Franson and appreciate the care he provides.
    Anna E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    LOVE the facility- the Dr Franson and his staff are absolutely THE BEST!!
    Easy to make appointment/ not much of a wait (although it would be WORTH IT) I can't imagine going anywhere else - been here for 18+ years
    Melody U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Team is great!!
    Janet C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Problem was solved. Painless.
    Erica F.
  • Google
    University Foot and Ankle Institute
    5.0
    I’ve been so happy with the expertise, patient care, and recovery so far. I have one more surgery to go and am really hopeful to be back to active life! Thank you Dr. Franson.
    Emily C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Exceeded my expectations.
    Julie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Konstanze S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love the entire staff who is always polite and nice. Dr. Franson is highly professional and knowledgeable, he always shows care and interest in his patients. I already recommended Dr. Franson to a few of my friends.
    Hanna L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Foot hurts quite a bit after the injection.
    Jeffrey J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson took the time to look at my toe and made sure it was healing correctly. When he cut my toe nail down he said it wouldn’t hurt but it was really painful. Loved the fact that you don’t require masks anymore and the front desk was really nice and efficient etc
    Debi S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office, staff, and doctors
    Erik K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are terrific; Dr. Franson is not only a highly skilled surgeon, but he's a really nice guy. All doctors say they care about their patients, just as everyone who goes to the dentist promises they've been flossing. But Dr. Franson doesn't have to say he cares, he shows it. I feel very fortunate to be his patient.
    Douglas L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great everyone there .
    Timothy J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff, great Doctor
    Cecilia C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Fransen and the entire staff are always very professional. He is the only person that has been able to help me with my toenail that I have been trying to grow for 10 years. I always recommend him to my friends and family. I thank everyone for giving me hope when I thought there was no hope left!
    Debbie C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    After 2 years of Would not to anyone else
    Ron W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is very accommodating…and friendly.
    Leslie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are amazing. I highly recommend going to him if you have and foot or ankle issues.
    Kristin D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone in office as well as Dr Jafary are GREAT!
    Cheryl D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson always listens carefully and addresses any issues I am having.
    Cecelia R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am always pleased with and confident of the care I get from Dr. Fransen. His office is the best.
    Danny M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and doctor are extremely professional and caring.
    Irma A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt comfortable with a very professional and friendly doctor and staff.
    Carmen I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with Dr Franson and staff has been excellent!!! Very professional, efficient, kind. Dr Franson has a great bedside manner and makes you feel at ease and explains everything where it’s easily understood.
    Susan Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good!
    Gayle F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful great team very easy to work with listened to my needs excellent job.
    Gloria R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very attentive and nice
    Lana S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I have been a patient of Dr. Justin Franson for several years.I feel like he's an excellent doctor. The staff is professional and friendly. The new office is state of the art.I can't recommend them highly enough.
    Rick B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone makes you feel like you are actually important. They listen to you and do not rush you through your appointment. They are very caring.
    Marion M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor Fass was very precise and understand my discomfort and pains in my foot and find out the cause of it
    Lourdes R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As usual, Great! Total trust in Dr. Franson.
    Robert N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent doctor excellent office and staff thank you
    The doctor did an amazing job of helping my foot
    It is completely healed
    Michael N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt cared for, just like a family member.
    Ralph D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always pleasant and helpful and caring.
    Louis C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great as usual, very efficient and informative.
    Jeffrey L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleasant experience and was happy with my visit.
    Zachary W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care. I wish more doctors were like Dr. Jafari.
    Mary M.
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