Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,031 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a good experience. Just need the office to use my Humana Medicare plan

    Not Lakeside. I need help. My feet are in bad condition.

    Thanks,
    Gail O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I can’t say enough how wonderful the staff is and how much I appreciate Dr Jafary. He is professional, knowledgeable, and extremely patient and thorough. He makes sure you feel comfortable. I wouldn’t go anywhere else for my foot care.
    Durressa P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary made my young daughter feel so at ease during her wart removal procedures.
    Lily F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a problem with my toes
    The DR fixed the problem and so far I’m good to go
    James R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent… My mom is very pleased with her doctor and his professionalism.
    Libia A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very clean and efficient
    Earlene E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable and professional. Friendly. Took care of my problem.
    Carole D.
  • Google
    University Foot and Ankle Institute
    5.0
    I can’t say enough how wonderful the staff is and how much I appreciate Dr Jafary. He is professional, knowledgeable, and extremely patient and thorough. He makes sure you feel comfortable. I wouldn’t go anywhere else for my foot care.
    D P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was terrific and took very good care of me.
    Linda B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor and staff were compassionate and addresses my concerns. I did not feel rushed and felt cared for. It was a wonderful and nowadays a rare experience.
    Atina M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr.Franson is a unique, caring doctor. His warmth and dedication to his patients is outstanding
    Catherine K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great! Wonderful office staff! And a very compassionate doctor who listens and answers all questions.
    Sharyn J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson, is my to go to for
    my foot. He has been clipping my
    toe nails for almost 3 years., from
    When his clinic was on McBean.
    His staff are very welcoming and
    efficient.
    Cecilia C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was our first time there and we had a great experience. We’ll be back!
    William L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive experience...will refer
    Gregory A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The nurses were very helpful and Dr Fransen was wonderful. The whole experience was ver pleasant.
    I would definitely recommend it to anyone.
    Monica J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly staff and doctor
    Michelle C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly staff and great Doctors
    Arturo D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly staff and caring doctor
    Janet S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Frandon is a gem.
    Mary W.
  • Google
    University Foot and Ankle Institute
    5.0
    If you need a foot doctor University and Ankle Institute is the place to go. The nurses are very helpful and Dr Franson is wonderful. The whole experience for me was very pleasant. I would definitely recommend it to anyone.
    Monica J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is very polite well mannered and a wonderful Doctor.
    He went above and beyond to answer all my concerns.
    Maria S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Every body at ifai made me feel like they were all on my team. Lived that I didn't have to travel to One more facility just to get imaging ! And staff offered to go above and beyond to help me get from point A to Point B.. even to get to elevator and parking lot& into car
    Mary S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great. The entire staff is very friendly and professional in what they do!
    RICHARD S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Easy to work with.
    Robert W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent. Everyone from the scheduling staff, receptionist, X-ray tech and physician were awesome
    Teri S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is a talented professional

    I feel lucky he practices here for the if and when I need his skills

    Very nice staff…..do miss that Susie is not part of his team anymore!
    Douglas K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well. Addressed my issues in a positive manor. Friendly.
    Charlotte T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always feel welcome and Dr. Franson is straight forward, which I like. I dont care for beating around the bush Doctor's lol I want all the details
    Tina G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Terrific staff, beautiful offices and the doc wasn’t bad either! I had a very positive experience!
    Candace M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am a repeat patient, I feel my concerns are validated when I go to the doctor. He is a good listener and tries to help and suggest a solution
    Virginia B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt comfortable in the waiting room with the Covid restrictions in place. Dr. Franson explained my issue and took care of it during the office call.
    Cheri W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    A really good team of Medical
    Professionals. Very
    Good at what they do.
    Douglas N.
  • Google
    University Foot and Ankle Institute
    5.0
    The Valencia community is very fortunate to have Dr. Franson
    Douglas K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very professional and polite. I finally found a place that can help me with my ankle. Thank you
    Eric D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and Dr. Jafary are all very professional, efficient, communicative and a pleasure to work with. Dr. Jafary will tell you everything that you need to know and give you possibities for resolving any problems. I finally feel that I can rest in knowing that my health needs are being taken care of effectively and with kindness and care. Thank you, UFAI! ⭐⭐⭐⭐⭐
    Beth C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Really good! Caring staff and the best doctor, Dr. Jafary! Very gracious people!
    Kelly C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience would recommend
    Raul S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel very like I am being taken care of each time I had an appointment, surgery and recovery. I would highly recommend The University of Foot and Ankle Institute. I am very happy as a patient the medical care I received and continue to receive! Thank you everyone.
    Karen A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctors are very medically schooled and professional, and their staff is courteous and caring individuals.
    Nancy H.
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